Claims Officer (Anticipatory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION.

Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Duties

- Reviews and analyses claims submitted by applicants to determine the accuracy, eligibility and propriety of costs claimed.

- Liaises with private and public sector applicants and partners to discuss, clarify and resolve anomalies with respect to costs claimed and other related claim issues.

- Produces reports to identify and explain variances between amounts paid by the Crown as a result of audit deletions and adjustments.

- Maintains accounting records for the reporting of program expenditures and commitments.

- Conducts reviews of active projects to provide timely updates of cash flow forecasts of the project.

Work environment

The Federal Economic Development Agency for Southern Ontario (FedDev Ontario) is part of the Innovation, Science and Economic Development portfolio and one of six regional development agencies, each of which helps to address key economic challenges by providing regionally-tailored programs, services, knowledge and expertise.

As Canada's most populous region-home to 12.7 million residents living in 288 communities-southern Ontario is a key contributor to the overall Canadian economy. FedDev Ontario helps create and grow businesses, cultivate partnerships and build strong communities across the region through its programs and services, including Canada Business Ontario, as well as its program delivery partners.

FedDev Ontario prides itself on its service-orientation and entrepreneurial way of doing business that enables us to deliver results for our clients. When you choose a career with us, you experience the passion, excitement and rewards linked with this fulfilling work.

Intent of the process

A pool may be established as a result of this process and may be used to fill similar positions with various tenures (via Acting, Assignment, Deployment, Indeterminate, Secondment, Specified Period), language requirements and security profiles within the Federal Economic Development Agency for Southern Ontario in Waterloo, Ontario.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ED1: A secondary school diploma or employer- approved alternatives (see Note 1)

Notes:
1. The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

EX1: Experience using Microsoft Word or similar programs

EX2: Advanced experience using Microsoft Excel or similar programs

EX3: Experience using Microsoft Outlook or similar programs

EX4: Experience using PDF editor software such as Foxit or similar programs

EX5: Experience performing various financial and accounting duties (accounts payable or accounts receivable)

EX6: Experience creating and reviewing large data sets in Excel and formulating recommendations

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AED1: Graduation with a degree or diploma from a recognized post-secondary institution in a specialty relevant to the position.

Degree equivalency

AEX1: Experience administering grants and contribution programs

AEX2: Experience verifying reimbursement claims

AEX3: Experience managing a portfolio of clients related to accounts payable/receivable

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual Imperative BBB/BBB

Information on language requirements

C1: Demonstrating integrity and respect
C2: Thinking things through
C3: Working effectively with others
C4: Showing initiative and being action oriented

A1: Ability to use Microsoft Excel
A2: Ability to collect and compile information in an organized manner
A3: Ability to prioritize and organize work
A4: Ability to analyze data and communicate recommendations
A5: Ability to synthesize and resolve complex claims related issues
A6: Ability to communicate effectively orally
A7: Ability to communicate effectively in writing
A8: Attention to detail
A9: Ability to problem solve using creativity

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work overtime on short notice

Conditions of employment

Reliability Status security clearance - This factor is not used at the pre-selection stage. The hiring department is responsible for the security clearance process.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1) Persons are entitled to participate in the selection process in the official language of their choice (English or French). Applicants are asked to indicate their preferred official language in their application.

2) Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

3) All information obtained throughout the selection process, from the time of application to the close of the selection process, will be used to evaluate the candidates.

4) Candidates must meet the essential qualifications and conditions of employment to be appointed to a position. Candidates may be required to meet the asset qualifications, the operational requirements and/or the organizational needs, depending on the requirements of the specific position being staffed.

5) Candidates are strongly encouraged to complete the ASSET QUALIFICATION portion included in the application process, if they meet one or more of the asset qualifications.

6) Proof of education will be required. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca. Candidates will be asked to provide their proof of education at the interview stage (original documents only).

7) Candidates may be assessed using one or more of the following tools: written test, interview and reference check.

8) Depending on the number of applicants, the needs and/or Human Resources plans, volume management strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, MAY BE USED for the purpose of managing applications.

9) For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include a valid email address in their application and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). Failure to respond to key messages may result in your being eliminated from this process.

10) It is the responsibility of the candidate to ensure that accurate contact information is provided and updated as required.

11) This process may be used to staff temporary AS-02 vacancies via an acting appointment, assignment or secondment. An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor will be required before an offer can be made.

12) If providing a second address which differs from your permanent home address, please provide clarifying details.

13) Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

14) The Selection Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only), if found necessary, in order to adequately assess the candidates. Please ensure that your referees have a thorough and direct knowledge of your work and are able to answer specific questions about your achievements and strengths. In addition, supervisors must be able to comment on your abilities and competencies.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.