Physical Security Systems Administrator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

PTSS requires an experienced security system administrator who is able to make use of experiences in the field to better handle daily in-person, email and telephone call requests.

This can be a stressful work environment as the workload can be demanding when clients’ requests have short diary dates and other staff may not be available to assist as they are required to work in the field.

The right candidate will work alongside another system administrator and remotely with technical staff located in the field.

There will be no teleworking for this position.

The work location is in Surrey, B.C. Monthly paid parking on site is very limited and there is a waiting list that is 3 years long. RCMP E Division Headquarters is located within proximity of SkyTrain and bus services.

The position provides services at the work location during emergencies and is categorized by the employer as critical services.

Intent of the process

The anticipated intent/result of this process is to indeterminately staff (on a full time basis) one position.

A qualified pool will be established and may be used for future permanent or temporary vacancies.

Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
- A secondary school diploma or a combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
- Experience working with internal and external stakeholders.

- Experience training colleagues in systems operations.

- Experience managing information in a large-scale database (a system that is corporate or national in scope, accessible to multiple users and integrated with other systems or processes).

- Experience researching and analyzing information obtained from different sources.

- Experience in the use of Microsoft Office software, including Word and Excel or their industry equivalents.

Experience refers to the depth and breadth of relevant experience gained through the sustained fulfilment of key responsibilities for a period of approximately one (1) year or more.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.
- Ability to apply problem solving techniques in a client service environment.
- Ability to manage data (search, sort, analyze, update and quality assurance - which includes attention to detail).

PERSONAL SUITABILITY
- Planning and Organizing
- Initiative
- Client Service Oriented
- Flexibility
- Teamwork
- Reliability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
- Certification in commercial grade electronic access control or intrusion detection applications such as Lenel OnGuard, GE Summit and Honeywell WinPak.

- Certification in commercial grade video and audio recording applications such as Genetec Omnicast, Milestone, ONSSI, and High Criteria Inc. Liberty Police Interview Recorder.

- Experience using commercial grade electronic access control or intrusion detection applications such as Lenel OnGuard, GE Summit and Honeywell WinPak.

- Experience using commercial grade video and audio recording applications such as Genetec Omnicast, Milestone, ONSSI, and High Criteria Inc. Liberty Police Interview Recorder.

- Experience providing level 1 technical troubleshooting assistance for mechanical security systems i.e. locks and keys.

- Experience remotely assisting in the installation, programming and maintenance of technical equipment such as, computerized access control systems, intrusion detection systems or closed circuit video systems.

- Experience in the field assisting in the installation, programming and maintenance of technical equipment such as, computerized access control systems, intrusion detection systems or closed circuit video systems.

- Experience contributing to the development of procedures, standards or other communications material.

Experience refers to the depth and breadth of relevant experience gained through the sustained fulfilment of key responsibilities for a period of approximately one (1) year or more.

OPERATIONAL REQUIREMENTS
- Willingness and ability to work overtime on short notice.
- Able and willing to work a standard workweek between the hours 07:00 Hrs to 18:00 Hrs (Standard workweek (SWW) means a scheduled work period of five standard workdays weekly, Monday to Friday, totaling 37.5 hours with regular time off (RTO) on Saturday and Sunday).
- Valid driver’s license.

Conditions of employment

Enhanced reliability status with top secret security clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

Please note that within the context of this selection process, travel costs/expenses will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.