Supervisor: Resource Management and Administrative Services Unit – Collective

Important messages

What makes Collective Processes unique? You only need to apply once, but can be considered for different job opportunities.

For detailed information on how to apply, we encourage you to watch the video linked at the top of this poster.

Work environment

Why work with us? We’re a department focused on people. Immigration, Refugees and Citizenship Canada (IRCC) shapes the face of Canada. We connect with almost every Canadian, welcome the vulnerable from abroad and build the diversity that is part of our Canadian identity. You have the opportunity to build a career in the public service by tapping into networks, on-the-job training, mentoring programs, job mobility and other career development tools.

These positions offer the possibility of flexible work hours, compressed work week, and telework (based on operational requirements).

Depending on the position to be staffed, the job duties can include:

• Supervising and coaching a team of 2-7 (virtual and/or on-site) administrative assistants and officers
• Developing detailed operational plans for management with financial recommendations aiming to improve the organization’s performance against objectives, budgets and ad-hoc challenges
• Performing a variety of financial duties in accordance with Government of Canada and departmental policies, regulations and procedures. Examples include: leading the input of financial data, performing invoice and cost recovery processing, conducting data reconciliation between various systems and completing reports
• Coordinating and delivering training sessions virtually or in person
• Maintaining and managing capital assets such as fleet vehicles including ensuring inspection, registration and driver form completion
• Liaising with Accommodations, Facilities, and Security to assist with building access and maintenance for regional offices

Intent of the process

This process will be used to establish a pool of partially or fully qualified candidates, which may be used by Immigration, Refugees and Citizenship Canada to staff similar positions at an equivalent group and level with various linguistic profiles, various security profiles and various tenures across Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1. A secondary school diploma or employer-approved alternative.*

* The employer-approved alternative to a secondary school diploma is an acceptable combination of education, training and/or experience relevant to the position(s) being staffed.

Degree equivalency

EXPERIENCE

EX1. Significant* experience in providing administrative support services in FINANCE and at least two of the following areas:
• Human resources and/or;
• Security and/or;
• Accommodations and/or;
• Project management and/or;
• Travel arrangements and/or;
• Training coordination and/or delivery and/or;
• General office administration.

EX2. Significant* experience in gathering, analyzing information and providing advice to management**.

* "Significant" is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately 12 months on a full-time basis.
** “Management” is defined as a person holding a manager position or above.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION

AED1. Post-secondary diploma from a recognized institution in one or more of the following areas:
• Human resources or;
• Finance or;
• Project management or;
• Administration.

Degree equivalency

ASSET EXPERIENCE

AEX1. Significant* experience in interpreting and applying policies and procedures.

AEX2. Experience supervising a team. Examples of responsibilities may include, setting work objectives, assigning tasks and monitoring workload, performance management, approval of leave and training, etc.

AEX3. Significant* experience in working with the SAP/Salary Forecasting Tool (SFT) (or equivalent) financial system.

AEX4. Experience in drafting and editing a variety of written materials for management**.

* "Significant" is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately 12 months on a full-time basis.
** “Management” is defined as a person holding a manager position or above.

OPERATIONAL REQUIREMENTS

OR1. Availability, willingness and ability to work overtime, as required.
OR2. Availability, willingness and ability to travel, as required.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES

TC1. Written Communication Skills
BC1. Client Service Orientation
BC2. Judgment/Analytical Thinking
BC3. Effective Interactive Communication (Oral)
BC4. Values and Ethics
BC5. Team Leadership

All competencies used in this selection process originate from the Behavioural and Technical Competency Dictionary at IRCC.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET PERSONAL SUITABILITY

PS1. Dependability

ORGANIZATIONAL NEEDS

In support of achieving a diversified workforce, preference may be given to candidates self-identifying as belonging to an Employment Equity group: Persons with a Disability, Visible Minorities, Women or Aboriginal persons.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Secret security clearance - Some positions may require a Secret security clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

All applications must be submitted online through the Public Service Resourcing System (PSRS). Applications submitted by email will not be accepted or considered. You are entitled to participate in this selection process in the official language(s) of your choice.

We will send all communication through email or the Public Service Resourcing System (PSRS). Please ensure your email address can receive email from unknown users (some email systems block these types of email) and that you check your junk mail just in case. It is your responsibility to keep your contact information up-to-date. Please note that your overall conduct and communications, including e-mail correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

A written examination and interview may be administered. Reference checks may be sought.

Please note that asset qualifications may be used at the screening stage or any stage during the process.

The selection decision(s) may be based on one or more of the following criteria:
• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team
• Matching of the individual's experience or qualifications to the specific duties of the position being staffed
• Depth, breadth, type of work-specific experience
• Level/degree of one or more competencies/qualifications

Candidates will only need to provide proof of their education credentials when requested further on in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/2/home.canada?.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.