Client Services Officer / Harbour Development Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Intent of the process

The immediate intent is to staff positions in Tracadie (Bilingual BBB) and Moncton (Bilingual CBC), NB. A pool of qualified candidates will also be established and may be used to staff similar or identical positions, within DFO, at the locations listed above, on a temporary or permanent basis.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
Successful completion of secondary school according to provincial or territorial requirements or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience
• Experience in providing advice, guidance and functional oversight to clients.
• Experience in leading discussions aimed at resolving complex issues.
• Experience in providing advice and recommendations to management on matters of a complex nature.
• Experience in building relationships and fostering partnerships with external clients.
* Experience in maintaining electronic and manual filing systems and records.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education
Post-secondary degree or diploma or an acceptable combination of education, training and/or experience

Degree equivalency

Experience
• Experience in conducting in-depth research, studies and/or analysis within a professional environment
• Experience in project management
• Experience in working with non-profit volunteer organizations.
• Experience in general accounting/ bookkeeping practices and associated reporting requirements.
• Experience in developing, administering, and overseeing contracts.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Abilities
• Ability to prioritize workload in order to meet deadlines while working under pressure.
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.

Personal Suitability
• Demonstrating Integrity and Respect
• Thinking Things Through
• Working Effectively with Others
• Showing Initiative and Being Action Oriented

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Operational Requirements

• Occasional overtime
• Occasional travel requirements

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE APPLY ONLINE: Please submit your application online. We request that you DO NOT email, fax or mail in hard copy documents. Persons with disabilities preventing them from applying on-line, are asked to contact(902) 426-4698 or toll free at 1-800-645-5605.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Reference checks may be sought.
An interview may be administered.
A written examination may be administered.
A practical test may be administered.
A situational exercise may be administered.

Please ensure that your Personal Record Identifier (PRI) is included in your application.
Candidates invited to an interview will be required to bring proof of their education
credentials, in the form of a diploma or official transcript. Candidates with foreign credentials must provide proof of Canadian equivalency.

Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements.

However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Depending on the requirements of the position (s) being staffed from this process, for Current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time
during this process.

Please note that the information provided may be considered in the assessment of any of the essential or asset qualifications, including the ability to communicate effectively in writing.

Please note that candidates can be eliminated by the Public Service Resourcing System (PSRS) based on PSRS screening questions. Candidates may request to informally discuss their elimination at any point during the process. To do so, please contact the department at the coordinate(s) indicated on this poster.

It is your responsibility to ensure that your email and contact information are
maintained with the hiring board AND in your Public Service Resourcing System (PSRS)
account. As all of the communication for this process will be conducted via the email address provided in your application AND via your PSRS account, it is your responsibility to ensure that you check for messages regularly and to ensure that your email address accepts messages from unknown users (some email systems block these types of email or filter them to a junk mail folder). Failure to respond to key messages may result in your being eliminated from this process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.