Advisor (RE-06), Central Operations Team

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Advisor of the Insurance Supervision Sector’s (ISS) Central Operations Team is accountable for managing OSFI wide and ISS sector priorities, timelines, and workflows related to planning, monitoring, reporting, and communication.The incumbent must work independently to stay informed of significant operational activities in other sectors and support the Director in making other sectors aware of similar significant activities within ISS. There is an additional responsibility for identifying and providing solutions to the complex challenges and managing stakeholder operations. Change management initiatives, management of projects, and communications across ISS will be required as part of the operational responsibilities.

Work environment

Who we are:
The Office of the Superintendent of Financial Institutions (OSFI) is an independent agency of the Government of Canada, established in 1987 to contribute to the safety and soundness of the Canadian financial system. OSFI supervises and regulates federally registered banks and insurers, trust and loan companies, as well as private pension plans subject to federal oversight.

What OSFI offers:
OSFI is a separate agency that offers a competitive salary and eligibility for performance pay annually. People are the foundation of our organisation. You will become part of a diverse community that acknowledges everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness.

Working at OSFI offers the following:
• Mandate: the work you do at OSFI matters. Your efforts contribute to the safety and soundness of the Canadian Financial Sector. A strong financial sector promotes competition, and benefits all Canadians.

• Learning & Development: our organisation understands that ongoing learning and development is critical and necessary, and must evolve with developments in the Financial Sector. Learning and Development is a component of our Human Capital Strategy.

• Community & Culture: we strive to create a working environment that allows employees to work to their fullest potential. We strive to promote employee wellbeing, including a focus on balancing work and personal needs. Where available, we offer opportunities for flexible working arrangements.

• Benefits: As a Federal Government Agency, OSFI offers a number of competitive benefits to its employees, including a Defined Benefit Pension Plan, maternity and parental leave benefits, vacation (4 weeks), personal and family leave days.

Who you are:
You should possess the following attributes:
• You are forward looking and strive to foresee emerging risks and plan to address them before they manifest.
• You continually strive to develop your knowledge and are keenly interested in learning new things.
• You are an individual with extensive experience in an operations capacity.
• You thrive working in an ever-changing environment and are able to adapt and take initiative in times of uncertainty.
• You collaborate well with others.
• Your critical thinking skills help to form your decision-making.

Intent of the process

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
• A degree from a post-secondary institution specializing in accounting, actuarial science, business, commerce, computer science, economics, mathematics or another relevant field OR a combination of education, experience and/or training.

Degree equivalency

ESSENTIAL EXPERIENCE
• Recent and significant experience working in operations, financial planning, analysis of the business operations, or performing operational tasks/initiatives, within the financial services sector*, regulatory body or other relevant government department or agency.
• Significant experience communicating with senior-level decision makers.
• Experience in project management.

* Financial services sector experience is defined as experience working in a financial institution, including banks, trust and loan companies and insurance companies, and firms dealing with financial services audits or consulting engagements, as well as government departments that directly deal with the supervision and regulation of these institutions or other related areas.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

In addition to the Essential Qualifications identified above, please provide details if you possess one or more of the following Asset Education and Asset Experience criteria identified below.
ASSET EDUCATION
• A graduate degree from a post-secondary institution
• A relevant professional designation.
• Change management, project management, or similar certification.
• Insurance industry courses or certification.

Degree equivalency

ASSET EXPERIENCE
You may be required to meet one or a combination of any of these asset experience criteria, and therefore, if you possess it you should provide details in your resume.
• Recent and significant experience in relationship management.
• Recent and significant experience working in a complex team environment.
• Recent and significant experience working in two or more of the following areas: operations, financial planning, analysis of the business operations, or performing operational tasks/initiatives, within the financial services sector*, regulatory body or other relevant government department or agency.

* Financial services sector experience is defined as experience working in a financial institution, including banks, trust and loan companies and insurance companies, and firms dealing with financial services audits or consulting engagements, as well as government departments that directly deal with the supervision and regulation of these institutions or other related areas.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ESSENTIAL KNOWLEDGE
• Knowledge of project management techniques.
• Knowledge of change management tools and techniques.

ESSENTIAL COMPETENCIES
• Critical Thinking
• Results Orientation
• Change Leadership
• Collaboration
• Excellent Written Communication Skills
• Excellent Oral Communication Skills

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE
• Knowledge of techniques required to build business relationships.
• Knowledge of reporting and performance management tools and techniques.
• Knowledge of risk and compliance policy framework, specifically as it relates to internal controls, or operational and/or financial risk management.
• Knowledge of key performance indicators, and their use in performance management.

ASSET COMPETENCIES
• Innovation
• Building Business Relationships
• Impact and Influence
• Professional Judgement
• Developing Myself

ORGANIZATIONAL NEEDS
In order to meet the organization’s employment equity objectives in support of a diversified workforce, ‘right fit’ selection for this position may be made from among qualified candidates who self-declare as being Persons with a disability or Aboriginal peoples.

OPERATIONAL REQUIREMENTS
Willingness and ability to travel within Canada occasionally.

Conditions of employment

Reliability Status security clearance

CONDITIONS OF EMPLOYMENT
In our current telework environment, the ability to work remotely from home with access to Internet (including wifi) in one’s residence is a condition of employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In light of the COVID-19 Pandemic and the current telework environment, assessments may be conducted virtually through email, telephone and/or videoconference. It is the candidates responsibility to ensure that your computer and mobile equipment is in working condition before starting an assessment.

Internal employees of OSFI at the same group and level may be considered and offered a deployment or assignment before considering other applicants.

For this selection process, it is our intention to communicate with candidates via email. Candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure accurate information is provided and updated as required. As a result you must update your personal information on your Public Service Resourcing System profile if it changes.

RESUMES:
Applicants must clearly demonstrate using sufficient details, how they meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that are applicable, including timelines of when this experience was gained (please indicate month and year). Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.

SCREENING QUESTIONS (if applicable):
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Your resume will be used to validate the answers provided; therefore, it should also contain sufficient details regarding your education and experience.

REFERENCE CHECKS/PERFORMANCE REVIEWS:
As part of the assessment, reference checks may be sought and candidates may be required to submit their performance reviews. For internal candidates of the Public Service, the Assessment Committee reserves the right to contact the internal candidates’ current manager(s).

Your application may be used to assess written communication.

The following options may be used at any stage of the selection process in the determination of those to be given further consideration: random selection, top down selection, or meeting any asset qualifications.

An assignment/secondment or an acting appointment requires approval of your supervisor.

OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button 'Apply online' below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Applicants with disabilities: If you require special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us by sending an e-mail to the following address .

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.