Technical Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*** ONLY ONLINE APPLICATIONS WILL BE ACCEPTED ***

All job applications must therefore be submitted through the jobs.gc.ca site.
To submit an application online, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605 prior to the closing date.

Work environment

***Please note that this position is located at 1200 Vanier Parkway, Ottawa, Ontario.***

As Canada’s national police force, the Royal Canadian Mounted Police (RCMP) is a critical element of the Government of Canada’s commitment to providing for the safety and security of Canadians. By tackling crime at the municipal, provincial/territorial, federal and international levels, the RCMP provides integrated approaches to safety and security, and a consistent federal role and presence from coast to coast to coast.

The Systems Delivery and Project Portfolio Management (SDPPM) Branch is a directorate of the IM/IT Program, and part of the Specialized Policing Services (SPS) Business line.

A key priority of the SDPPM directorate is to implement innovative policing applications to facilitate collaboration, enhance connectivity, and digital policing systems while aligning to and leveraging existing Government of Canada Digital tools and services with National and International policing partners and clients.

The RCMP offers exceptional careers, with opportunities for continued learning and growth to its employees. Join our team today!

Intent of the process

The intent of this anticipatory process is to establish a pool of qualified candidates which may be used to staff similar positions in the IM/IT Program within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

(SEE OTHER INFORMATION)

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of two (2) years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
• *Recent and significant experience identifying, monitoring, researching and resolving complex problems in an IT environment

• *Recent and Significant experience in the delivery of software solutions using a recognized System Development Life Cycle (SDLC) methodology

• *Recent and Significant experience in providing technical advice and recommendations to colleagues, clients and management

• *Recent and Significant experience working collaboratively with multi-disciplinary teams

Definition: * Recent and Significant is defined as the depth, breath and complexity of experience normally associated with full-time performance of various activities related to the duties within the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual imperative (BBB/BBB, CBC/CBC)

Depending on the position being staffed, we may have positions with various language requirements, such as: English Essential or Bilingual Imperative BBB/BBB or CBC/CBC. If you are interested in being considered for a bilingual position, Second Language Evaluation will be conducted. Second Language Evaluation (SLE) testing will be administered, as required, using the Public Service Commission’s (PSC) SLE tests.

Information on language requirements

KNOWLEDGE:
• Knowledge of Application Development and Maintenance principles and best practices
• Knowledge of System Development Life Cycle (SDLC) phases
• Knowledge of current IT trends in the Government of Canada

ABILITIES:
• Ability to communicate effectively in writing
• Ability to communicate effectively orally
• Ability to analyze problems and make recommendations
• Ability to work with competing deadlines and adapt to shifting priorities

COMPETENCIES/PERSONAL SUITABILITIES:
• Demonstrating sound judgement
• Flexibility
• Working effectively with others
• Results Oriented
• Showing Initiative

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION:
• Graduation with a degree (baccalaureate or higher level degree) from a recognized post-secondary institution in Computer Science or another field relevant to the position to be staffed.

Degree equivalency

PROFESSIONAL CERTIFICATION:
• Certification in a discipline relevant to the position, such as; but not limited to: SAP Certification, .NET Certification, Agile or Scrum Certification, Microsoft CRM Certification.

EXPERIENCE:
• Experience in the development of IT standards, best practices, or policies
• Experience in the planning, design, implementation and maintenance of IT Infrastructure
• Experience in implementing or integrating Commercially Off the Shelf (COTS) products/solutions
• Experience using PeopleSoft development tools
• Experience using SAP development tools
• Experience with MS Dynamics CRM, (include tools utilized, such as; XRM Toolkit or FetchXML/Query expression)
• Experience with Java, Java frameworks (Spring, JPA, Spring JPA, Hibernate), MS .NET technology (C++/C#/VB/ASP), JQuery, scripting languages (Java Script, Linux/Unix shell-scripts, Perl, Powershell, Python)
• Experience in designing database access modules for relational databases such as Oracle, DB2 and SQLServer
• Experience in web service communications (REST, SOAP, JSON, XML) or Web Application framework (MVC, WET, Bootstrap, JSF, React)
• Experience creating reports in SQL Server Reporting Services (SSRS) or Crystal Reports
• Experience with Artificial Intelligence (AI) or Machine Learning (ML).
• Experience with Data Management or Data Analytics
• Experience with Cloud Computing
• Experience with Cyber Security
• Experience with Agile or DevOps
• Experience with MQ on multiple platforms (Windows, Linux/Unix or z/OS) or with MQ monitoring technologies (BMC Middleware Management/Qpasa)
• Experience with ESB from IBM (MQSI, WMB, IIB, ACE) or non-IBM (OSB, Mule ESB, Fuse ESB)
• Experience with clustering technologies (Windows cluster, Heartbeat/Pacemaker/Corosync).
• Experience with LDAP or X.500 directories
• Experience with VM technology (VMWare, Hyper-V, VirtualBox)
• Experience with containerization-related technology (Docker, Kubernetes)

OPERATIONAL REQUIREMENTS:
• Willingness and ability to support a 24/7 system, work occasional, unexpected overtime, including on-call, standby, call-back or after-hours and weekend work as required
• Willingness and ability to travel on occasion

Conditions of employment

Reliability Status security clearance - Various Clearance Levels: RCMP Enhanced Reliability Status, RCMP Secret, RCMP Top Secret

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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COMMUNICATION
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Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

PLEASE NOTE: Our intention is to communicate with applicants by e-mail for screening/assessment purposes. It is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is entirely your responsibility to inform us at all times of any changes regarding your contact information.

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TRAVEL STATUS OR COSTS
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Please note you will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, you will be responsible for travel costs.

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SCREENING QUESTIONS
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By answering online screening questions, it is your responsibility, as a candidate, to provide CONCRETE AND DETAILED EXAMPLES to clearly demonstrate how you meet the education and experience requirements listed in the Essential Qualifications and Other Qualifications sections. Clear and concrete examples are defined as illustrations in which you fully explain the actions, considerations and steps you completed in order to gain the experience you are describing. Your answers must include where and how you obtained the required education or experience, as well as the period(s) in which you performed the functions of the position(s). Your answer must include the date format of Month-Year to Month-Year.

Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Failure to provide the above information in the format required may result in your application being rejected from the process.

This detailed contextual information will be used by the board members reviewing your submission to assess whether you have sufficient experience in a relevant field to complete the tasks which will be assigned to you should you be considered for the position.

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ASSESSMENT
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A variety of assessment tools may be used in the assessment of candidates, such as: written test, practical test, situational exercise, oral interview, simulation, presentation, role play, work samples, performance appraisals, reference checks, and/or assessment board member personal/direct knowledge of candidates’ qualifications.

Some assessment tools may be administered electronically, others, in-person. As such
answers to screening question, email or written exam may be used to assess the ability
to communication effectively in writing.

Please note that asset qualifications, top-down and/or random selection may be used to identify which applications will be given further consideration.

Candidates must meet the essential qualifications to be appointed to a position. The essential qualifications that are listed in the statement of merit criteria are mandatory. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

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PROOF OF EDUCATION
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You must provide proof of your education credentials.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency.

Foreign certificates and/or diplomas must be assessed against Canadian education standards. The federal public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, determined by a recognized credential assessment service.

The Canadian Information Centre for International Credentials (CICIC) assists persons who wish to obtain an assessment of their educational, professional, and occupational credentials by referring them to the appropriate organizations.

You can access the CICIC website at: https://www.cicic.ca/. This website provides links to a number of Canadian organizations that provide equivalency assessments.
Original diplomas, degrees or certified transcripts may be required and must be presented upon request. Failure to produce required documents will result in your application not being considered.

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OFFICIAL LANGUAGES (Bilingual positions)
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Persons are entitled to participate in the appointment process in the official language of their choice. Applicants will be asked to indicate in their on-line application their preferred official language for each of the following: a) correspondence, b) written exam, and c) interview.

To be considered for a Bilingual Imperative position, you must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the Public Service Commission, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html#sle.

For more information on SLE, visit the following web-site: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html

An optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

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DIVERSITY AND ACCOMMODATION
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The RCMP is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

If you are selected for further consideration, please advise the person who will contact you of any accommodations you may require during the selection process.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

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OTHER INFORMATION
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The selection decision(s) may be based on one or more of the following criteria:
• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
• Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
• Depth, breadth, type of work-specific experience.
• Level/degree of one or more competencies/qualifications.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.