CS-03 Various IT Team Lead Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Located on historic Sparks Street and nestled in the hustle and bustle of the downtown core, the Privy Council Office (PCO) provides a great location close to parking and public transit.

In its role as the department supporting the Prime Minister and Cabinet, the PCO helps the government to implement its vision, goals and decisions in a timely manner. Take advantage of the opportunity to work in a fast paced, results oriented environment, gaining experience in a central agency committed to supporting employee development and a healthy, positive work environment.

Intent of the process

This process will be used to staff the above-mentioned position(s). A pool of qualified candidates may be created to staff similar positions within Privy Council Office with various language requirements, and various tenures. The pool of qualified candidates may also be open to other Government Departments.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED: Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE

EX1: Experience in working with clients to develop IM/IT solutions to meet business needs.

EX2: Recent* and Significant** experience leading or coordinating work of multidisciplinary teams in the delivery of IT services.

EX3: Experience implementing and planning IT infrastructure projects or upgrades related to IT infrastructure or operations.

EX4: Recent* and significant** experience supporting IT infrastructure and/or IT projects and/or IT Software Development in an operational environment including interacting directly with clients.

EX5: Recent* experience assessing how changing business needs affects existing systems and preparing impact assessment and recommendation documents.

*Recent experience means experience obtained within the last five (5) years.

**Significant experience is defined as having a minimum of two (2) years and will be evaluated with regard to, the complexity and diversity of the work handled, and the level of autonomy demonstrated.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES

CO1: Demonstrating integrity and respect

CO2 : Thinking things through

CO3: Working effectively with others

CO4: Showing initiative and being action-oriented

ABILITIES

A1: Ability to communicate effectively in writing and orally

A2: Ability to lead or support a team to successfully achieve result

A3: Ability to explain IT challenges and solutions to a non-technical audience

The following may be applied / assessed at a later date (may be needed for the job)

ASSET CERTIFICATION

AC1: Information Technology Infrastructure Library (ITIL) v3 or v4 Foundations certificate.

EXPERIENCE

AEX1: Experience leading a HelpDesk or supporting a Call Centre

AEX2: Experience implementing or supporting enterprise IT infrastructure services (e.g., IT service management, desktops, servers).

AEX3: Experience supervising teams, including planning, coordination, and assessment of the work performed by employees and/or contractors in an IT environment.

AEX4: Experience developing and implementing IT infrastructure standards.

AEX5: Recent* experience in coordinating Incident Management activities including communicating with multiple technical and non-technical stakeholders, organizing group meetings, managing client follow-up, and ensuring completion of all Incident Management activities such as Incident Reports.

AEX6: Experience analyzing information, developing briefing materials (such as reports, briefing notes, decks), and making recommendations to management

AEX7: Experience in the execution of IT Security assessment activities as part of a certification and accreditation or security assessment and authorization program.

AEX8: Experience in the production of threat & risk assessment reports

AEX9: Experience in the delivery of IT Security awareness and training

AEX10: Experience in the development of frameworks and best practices in applications development and data administration

AEX11: Experience in the development of solution architecture

AEX12: Experience in providing strategic advice and recommendations on IM/IT topics and trends to ***management.

*Recent experience means experience obtained within the last five (5) years.

**Significant experience is defined as having a minimum of two (2) years and will be evaluated with regard to, the complexity and diversity of the work handled, and the level of autonomy demonstrated.

***Management refers to CS-04 or higher and/or decision makers with financial and human resources responsibility

AEX13: Experience in leading IT Security incident management activities including
identifying, detecting, responding, analysis, management and documenting.

OPRATIONAL REQUIREMENTS

Willing and able to work overtime.
Willing and able to be on-call, as required.
Willing and able to travel periodically in order to work off-site

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Communication for this process will be sent via email or via the Public Service Resourcing System (PSRS). It is the responsibility of the candidate to ensure accurate contact information is provided and updates as required. Candidates who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email). All communication relating to this process, including email correspondence and telephone conversations may be used in the assessment of qualifications.

Reference checks will be sought.

An interview will be administered.

A test will be administered.

Candidates must meet the essential qualifications to be appointed to a position.

You must provide proof of your education credentials.

Candidates are asked to submit their application by using the online system.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.