Traffic Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Intent of the process

The intent of this process is to establish pool of qualified candidates that may be used to staff similar positions with various tenures within the Royal Canadian Mounted Police (i.e. indeterminate, term, deployment, acting, assignment and secondment).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or employer-approved alternatives.

• The employer-approved alternatives to two years of secondary school are: A satisfactory score on the PSC test approved as an alternative to two years of secondary school; or an acceptable combination of education, training and/or experience.
*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

• Completed training in Canadian Police Information Centre (CPIC) database.

• Significant* and recent** experience providing administrative support services in a law enforcement, judicial or quasi-judicial environment.
>>"Significant experience" is defined as the depth and breadth of experience normally associated with full time performance of duties for a cumulative period of 6 months.
** "Recent experience" is defined as within the last 2 years.


• Training and experience*** in using the Police Reporting and Occurrence System (PROS) database.
*** “Experience" is defined as within the last 2 years.

• Ability to communicate effectively in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• A secondary school diploma.

Degree equivalency

• Experience liaising with court representatives or officials, or preparing court disclosure packages.
• Experience maintaining a law enforcement database such as: RCMP TEAM Portal (TEAM), Police Access Tool (PAT), Automated Criminal Intelligence Information System (ACIIS), or National Criminal Data Bank (NCDB).
• Experience providing financial support services. (Services may include, but are not limited to, verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.)
• Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving or destroying data.

OPERATIONAL REQUIREMENTS
Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
Willingness and ability to work overtime, as required.
Willingness and ability to obtain and maintain a valid driver’s license.
Willingness and ability to travel for work and/or training purposes using various modes of transportation.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

• Ability to communicate effectively orally.
• Ability to prioritize work to meet deadlines.
• Ability to work with minimal supervision.

• Working effectively with others
• Demonstrating integrity and respect
• Showing initiative and being action-oriented
• Thinking things through
• Dependability

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status (ERS) security clearance - NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.