Informal Conflict Management Practitioner (ICMP)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

AMENDMENT - Closing Date. Those that have already applied do not need to reapply.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Furthermore, CM staffing transactions resulting from this process will be administered in accordance with the Onboarding Transition Phase.

Applications will be accepted online only. Please apply online at www.canada.ca/government-jobs. If you have a disability that prevents you from applying on-line please contact the hiring manager as identified on this poster.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis.

Written communication will be assessed throughout the application, including screening questions and resume.

Work environment

As an employer of choice for over 26,000 men and women, the RCMP promises a career like no other. With over 130 years of tradition and service, the RCMP is Canada’s national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

Intent of the process

This process will be used to staff two indeterminate full time positions

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed or an acceptable combination of education, training and/or experience.
Note: The course for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

Degree equivalency

One hundred and sixty (160) hours of training in conflict management, applicable to a workplace setting, which must include forty (40) hours of mediation skills training.
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training

Forty (40) hours of group intervention training applicable to a workplace setting.
Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training

Recent and significant* experience in providing workplace informal conflict management services (such as conflict analysis, conflict coaching, facilitated discussions, mediation, and group interventions)
Note: Recent and significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of various, complex related Informal Conflict Management activities for approximately two (2) years in the last four (4) years

Experience in delivering training relevant to conflict management

Recent and significant experience* in providing advice to management on matters related to effective workplace conflict prevention or management.
Note: Recent and significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of various, complex related Informal Conflict Management activities for approximately two (2) years in the last four (4) years

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

CERTIFICATION: Chartered Mediator designation from the ADR Institute of Canada, Inc.

Completion of Conflict Coaching training with an evaluation of ‘competent’
(In your application, please include the course provider, the course title, the date of completion and the number of hours of training).

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of the informal conflict resolution processes and formal recourse mechanisms in the Federal Public Service

Knowledge of the principles and approaches of interest-based dispute resolution

Knowledge of legislation, policies and trends in human resources management

Thinking things through

Showing initiative and being action-oriented

Working effectively with others

Demonstrating integrity and respect

Communications

Client service orientation

Business acumen

The following may be applied / assessed at a later date (may be needed for the job)

Employees may be required to travel frequently

Employee may be required to work overtime on short notice

Conditions of employment

Security clearance: Royal Canadian Mounted Police (RCMP) Enhanced Reliability Status

Valid driver’s licence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You will be required to demonstrate how you meet the education and experience criteria (essential and asset) for the initial screening, in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples. Information on your described education and experience provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Must be willing and able to relocate and/or work in Regina, Saskatchewan.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.