Account Representative, CORCAN

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

If you have applied to 2020-PEN-EA-NHQ-159986, please resubmit your application.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Please note that your answers to the pre-selections questions must be supported by concrete examples, the mention in your résumé alone is not sufficient. A “YES” answer without explanation will be rejected.

Duties

This incumbent provides sales and marketing activities including analysis and methodology for the promotion, sales, delivery and installation of CORCAN products and services for the assigned region and territory. The timely and effective management of client expectations in the assigned region or territory through the delivery of highest quality customer service. The incumbent of the position will provide supervision of staff and collaborates with installation and production areas.

Work environment

The incumbent works in a CSC office, headquarters or community based correctional environment where offenders may be present on a daily basis. The incumbent is exposed to multiple, concurrent demands, the requirement to attend frequent meetings, negotiate acceptance of strategic plans, and exposed to complaints from clients, the general public, conflicting priorities, short deadlines and multiple demands. The work is conducted in an open office environment with its constant interruptions and distractions. Regular travel may be required to meet with clients and other stakeholders to conduct sales drive or presentations.

Intent of the process

Anticipatory staffing action - A pool of qualified candidates will be established and may be used to fill similar positions of permanent or temporary tenures within Correctional Service Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Experience in sales or marketing of products that cover a wide range of product types requiring coordination between clients, designers and suppliers/manufacturers.

Experience soliciting clients and working with multi-faceted stakeholders to provide quality client service.

Experience in developing, implementing and coordinating a sales or marketing project, which included three or more products or services incorporated to meet a client’s specific needs.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION

Successful completion of at least two years of post-secondary education resulting in a degree or diploma with an acceptable specialization in one of the following areas marketing, sales or business administration.

Degree equivalency

EXPERIENCE

Experience coordinating sales, warehouse operations, and installation projects.
Experience selling furniture and office accessories, including systems furniture.
Experience in construction.
Experience in manufacturing metal products.
Experience in manufacturing wood products.
Experience in textiles products.
Experience in technical drawing, design or engineering of products.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential; Bilingual Imperative BBB/BBB; Bilingual Imperative CBC/CBC

Information on language requirements

KNOWLEDGE

Knowledge of CORCAN's programs and business lines.
Knowledge of sales and marketing strategies.

ABILITIES

Ability to negotiate with multiple stakeholders in a sales and marketing environment.
Ability to, plan, implement and coordinate projects.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

PERSONAL SUITABILITIES

Client Service Orientation
Strategic Thinking
Values and Ethics
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS:

May work additional hours outside regular work schedule.
Must be willing to travel, including overnight travel.

Conditions of employment

Reliability Status security clearance

Possession of a valid unrestricted driver's licence that conforms to provincial or territorial requirement.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Please identify clearly for which location(s) your are submitting an application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.