Program Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

WHAT ARE WE LOOKING FOR?

People with strong knowledge of the Microsoft Suite Environment (Windows, Outlook, Word and Excel) together with significant experience providing administrative support.

ARE YOU ABLE TO DEMONSTRATE WHAT WE ARE LOOKING FOR IN WRITING BY PROVIDING SOUND EXAMPLES WITH LOTS OF DETAILS?

If you are ready to join our team of Program Assistants we want to hear from you!

Intent of the process

Create a pool of qualified candidates that will be used to staff positions on a specified or permanent basis (Indeterminate, term, acting and casual) within the IRCC Case Processing Center Sydney (CPCS).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or the employer approved alternative*.

*The employer approved alternative is obtaining the GED (General Educational Development Diploma).

Degree equivalency

Significant* experience providing administrative support such as, but not limited to, data entry, filing, reviewing documents and/or applications in a work environment.

*Significant is defined as the depth and breadth of experience normally acquired by an individual having performed administrative support for a consecutive period of a minimum of three (3) months on a full time basis.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience in providing clerical support in the processing of applications for Canadian Citizenship.

Experience in providing clerical support in the processing of applications for the Permanent Resident Card (PRC).

Experience in providing clerical support in the processing of applications for sponsorship under Family Class.

Experience in providing clerical support in the processing of applications for permanent residence under the economic class (Paper or Express Entry).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English/French Essential
Bilingual imperative BBB/BBB

Information on language requirements

Significant* knowledge of the Microsoft Computer Environment including Windows, Word, Excel and Outlook.

*Significant is defined as the necessary knowledge to ensure a high level of efficiency in accomplishing work with the Microsoft environment tool.

Ability to use reasoning skills to solve problems

Values and Ethics

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

Note that the Experience Criteria will be solely assessed by your online response.

Every single response you provide in your application must adhere to the stipulated format outlined below:

a) Provide a detailed description outlining how the experience criteria are met.
b) Your description must include where and how you obtained the required experience.
c) Your description must also include when you obtained this required experience; described a date period(s): (Month-Year to Month-Year).

Failure to adhere to this format may result in the rejection of your application.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

It is to be noted that it is your responsibility to ensure that, during the life of this selection process, you communicate any changes related to your telephone number or e-mail address to: Failure to do so might exclude you from the selection process.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

Appointment decisions may be based on one or more of the following criteria:

• Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team
• Matching of the individual's experience or qualifications to the specific duties of the position being staffed
• Depth, breadth, type of work-specific experience
• Level/degree of one or more competencies/qualifications

It is important to note that daily performance and attendance at work, if applicable, will be used as a selection criterion.

We thank all those who apply.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.