*Amendment - Informal Conflict Management Practitioner (ICMP)

Update: *Amendment to the closing date. If you have already submitted your application successfully, you do not have to reapply.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You will be required to provide information on how you meet the essential education and experience qualifications during the application process by means of responding to a number of screening questions. IT IS YOUR RESPONSIBILITY TO PROVIDE CLEAR AND CONCRETE EXAMPLES IN YOUR RESPONSES TO EACH QUESTION, INCLUDING WHEN (FROM-TO), WHERE (OCCUPATIONAL TITLE, ORGANIZATION) AND HOW YOU OBTAINED YOUR EDUCATION AND EXPERIENCE. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. SHOULD YOU INDICATE IN YOUR RESPONSE "PLEASE REFER TO CV/RESUME" YOUR APPLICATION WILL BE REJECTED. Lack of EXAMPLES and DETAILS WILL result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.

Intent of the process

This selection process will initially be used to staff one vacant indeterminate position. A pool of qualified candidates will be established and may be used to fill future vacancies, on a temporary or permanent, part-time or full-time basis.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Furthermore, CM staffing transactions resulting from this process will be administered in accordance with the Onboarding Transition Phase.

Should a PS be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.canada.ca/government-jobs.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed or an acceptable combination of education, training and/or experience.

Note: The course for the specialization must be acceptable and must have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization.

AND
One hundred and sixty (160) hours of training in conflict management, applicable to a workplace setting, which must include forty (40) hours of mediation skills training.

AND
Forty (40) hours of group intervention training applicable to a workplace setting.

Note: In your application, please include the course provider, the course title, the date of completion and the number of hours of training.

Degree equivalency

EXPERIENCE:
EX1. Recent and significant* experience in providing workplace informal conflict management services (such as conflict analysis, conflict coaching, facilitated discussions, mediation, and group interventions).
EX2. Experience in delivering training relevant to conflict management.
EX3. Recent and significant experience* in providing advice to management on matters related to effective workplace conflict prevention or management.

* Note: Recent and significant experience is understood to mean the depth and breadth of the experience normally associated with having performed a broad range of various, complex related Informal Conflict Management activities for approximately two (2) years in the last four (4) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:
Completion of Conflict Coaching training with an evaluation of ‘competent’.
(In your application, please include the course provider, the course title, the date of completion and the number of hours of training).

CERTIFICATION: Chartered Mediator designation from the ADR Institute of Canada, Inc.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE:
K1. Knowledge of the informal conflict resolution processes and formal recourse mechanisms in the Federal Public Service.
K2. Knowledge of the principles and approaches of interest-based dispute resolution.
K3. Knowledge of legislation, policies and trends in human resources management

PERSONAL SUITABILITY:
PS1. Thinking things through
PS2. Showing initiative and being action-oriented
PS3. Working effectively with others
PS4. Demonstrating integrity and respect
PS5. Communications
PS6. Client service orientation
PS7. Business acumen

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
OR1. Employees may be required to travel frequently.
OR2. Employee may be required to work overtime on short notice.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
RCMP reliability security clearance.
Valid driver’s license.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc . As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/qualifications-and-requirements and read the section titled “To apply as a police officer, you must not have”, as well as the applicable considerations. The security requirements are the same for all employees of the RCMP.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

You must provide proof of your education credentials.

An assignment, secondment, or acting appointment requires approval of your supervisor.

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

Our means of communication with applicants is via e-mail. Please ensure you include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The client organization will accept applications on-line only.
All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.

Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Applicants can verify the status of their applications, at any time.

Applicants can be notified electronically of tests or interviews and results.

For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.