Peer Support Coordinator/Family Peer Support Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Casual workers are hired for specified periods that may not exceed 90 working days in one calendar year, in a department or in an agency to which the Public Service Commission (PSC) has exclusive authority to make appointments. The period of casual employment may be for one or more than one term, but is not to exceed 90 working days in a department or agency in a calendar year.

Please note that should you demonstrate an interest in multiple locations, you may be assessed at the Canadian Forces Base closest to your home residence. You will only be assessed once for this process and your results will be shared with other locations that you were interested in. Should no location be selected, you may be referred to the closest Canadian Forces Base to your home residence.

Information on your described skills, experience, etc. provided in screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Your résumé must clearly demonstrate how you meet the requirements.

We thank all those who apply. Only those selected for further consideration will be contacted.

All job applications must therefore be submitted through the www.canada.ca/government-jobs.ca site. Only online applications will be considered.

Work environment

The Department of National Defence and Veterans Affairs Canada work in partnership to deliver Operational Stress Injury Social Support (OSISS). Our services complement other mental health and family support services available from both departments.

At OSISS, we provide a national peer support network for Canadian Armed Forces members, Veterans and their families experiencing an operational stress injury (OSI).

The OSISS network is coordinated by screened, trained peers who bring firsthand experience and practical knowledge of what it is like to struggle with an OSI or to live with someone with an OSI.

The OSISS network includes 63 personnel in more than 33 locations across Canada. Members of the OSISS team provide leadership, firsthand experience and practical knowledge of what life is like with an OSI.

Intent of the process

This inventory will be used to staff various casual and term positions but may also be used to staff similar positions within the Department of National Defence with various tenures, language proficiencies and security profiles.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
EDU1: Secondary school diploma or employer acceptable alternatives.

Candidates who do not meet the above may be accepted based on a combination of education, training, or experience.

Degree equivalency

Experience
EX1: Experience in supervision.
EX2: Experience in delivering presentations.
EX3: Experience using MS Office applications such as MS Word.
EX4: Experience in dealing with issues associated with Operational Stress Injuries (OSI)* in the military context.
EX5: Experience in providing peer support to individuals who have been impacted by an Operational Stress Injury (OSI).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:
EDU2: Two years of post-secondary education with acceptable specialization in social work or psychology.
EDU3: Suicide Intervention Training such as Applied Suicide Intervention Skills Training (ASIST) or Ask-Care-Escort (ACE).
EDU4: Peer Helper Training from Operational Stress Injury Social Support (OSISS).

Degree equivalency

Experience:
EX6: Experience working within a recognized peer support volunteer organization.
EX7: Experience in Group facilitation.
EX8: Experience in mentoring.
EX9: Experience in community outreach.
EX10: Experience in networking.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
English or French Essential
Bilingual imperative (BBB/BBB)

Information on language requirements

K1: Knowledge of community support resources available to those managing Operational Stress Injuries (OSI).
K2: Knowledge of the impact of Operational Stress Injuries (OSI) on military members or on current or former military member families.

Abilities
A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to work under stressful and emotionally charged situations.
A4: Ability to assist individuals or families impacted by an Operational Stress Injury (OSI).
A5: Ability to analyze situations and provide appropriate recommendations, options or guidance.

Personal Suitability
PS1: Effective interpersonal relationships
PS2: Empathy
PS3: Initiative
PS4: Tact
PS5: Resiliency

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

•There is a requirement to work evenings, weekends and overtime.
•There is a requirement to work flexible hours.
•There is a requirement to travel within Canada.
•There is a requirement to maintain a valid driver’s licence during employment.

Conditions of employment

•Reliability status.
•There is a requirement for a valid driver’s licence.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administrated
An interview may be administered.
Reference checks may be sought.

It is our intention to communicate with candidates VIA E-MAIL and/or www.canada.ca site for screening and assessment purposes; this will include communication of screening results and invitations to written tests and interviews. To that end, candidates must include a valid e-mail address in their application. IT IS THE CANDIDATE'S RESPONSIBILITY TO ENSURE THAT THIS ADDRESS IS FUNCTIONAL AND THAT IT ACCEPTS MESSAGES FROM UNKNOWN USERS (some e-mail systems block these types of e-mail). IT IS ALSO THE CANDIDATE'S RESPONSIBILITY TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.