Office and Benefits Administrator/Supervisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates from outside the federal public service will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Duties

Provision of office and benefit administrative services to the Employee and Management Relations Officer, Health Services Manager, medical contract employees, and divisional employees.

Intent of the process

The intent of this process is to staff one (1) permanent position in Edmonton, AB.

Should a Civilian Member (CM) be found qualified and selected for appointment prior to May 21, 2020 (deeming date), the appointment will not result in a change of status to the Public Service (PS) category for the CM. Furthermore, CM staffing transactions resulting from this process will be administered in accordance with the Onboarding Transition Phase until deeming day

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training, and/or experience.

Degree equivalency

Experience of a minimum of 3 years providing and coordinating a full range of administrative support services (services may include, but are not limited to, verifying and correcting financial claims, preparing reports, creating and maintaining classified, confidential, or protected files)

Recent* and significant** experience in supervising employees, including monitoring performance and assigning work.

* “Recent experience” means performance of duties within approximately the last 24 months.

** “Significant experience” means the depth of experience normally associated with the performance of duties on a continuous basis for approximately 12 months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience working in a health management or disability management environment.
Experience reviewing medical benefit or entitlement policies and advising clients with respect to same.

The following will be applied / assessed at a later date (essential for the job)

English essential
The functions and duties of the position will only require the use of English.

Information on language requirements

Knowledge of the Access to Information, Privacy, and Health Acts as they pertain to information management and confidentiality.

Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to supervise.
Ability to develop others.

Dependability
Thinking things through.
Working effectively with others.
Showing initiative and being action-oriented.

The following may be applied / assessed at a later date (may be needed for the job)

Willing and able to work overtime as required.
Willing and able to travel by various modes of transportation (including commercial and light aircraft) up to and including remote locations.

Conditions of employment

RCMP security clearance - Enhanced Reliability

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc . As such, the process may take several weeks or months to complete.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements.
FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.