Cyber Security - Stream 1: Technical Advisor / Stream 2: Team Leader

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! Please note that civilian members working at SSC since December 1 2018 who are selected for appointment through this process will not be required to convert to public servant status before deeming. All other civilian members who apply and are appointed prior to deeming will need to convert to public servant status. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Duties

We are looking for skilled individuals willing to participate in exciting work, happening with the Government of Canada Identity, Credentials and Access Management infrastructure. We are mandated to provide identity management services for all 43 partners under our umbrella. Identity is the New Security Perimeter and the next years to come will be creating very complex challenges as the GoC evolves with Cyber-Security Infrastructures and Public Cloud Service offerings.

Work environment

▻ Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

▻ We are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to employee wellness.

Intent of the process

A pool of qualified candidates will be established and will be used to staff similar positions within Shared Services Canada in various locations across Canada. Other government departments may use this staffing process to appoint a candidate to its organization in a similar position.

In the event that an employee of the public service is qualified through this process, he/she may be considered for acting, deployment, assignment or secondment opportunities.

Positions to be filled: 10

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION - BOTH STREAMS

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed, OR an acceptable combination of education, training and/or experience.

At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met via this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Employees in the CS occupational group on May 10, 1999, who do not possess the education level prescribed above are deemed to meet the education requirement based on their education, training and experience

Degree equivalency

EXPERIENCE - STREAM 1 ONLY – Technical Advisor

E1. Experience working as an IT analyst or similar position in two or more of the following technologies:
a. PowerShell;
b. Windows Server;
c. Active Directory Components such as:
1) Authentication (Kerberos, LDAP Bind and NTLM);
2) Group Policy Objects (GPO);
3) Domain Controller Infrastructure;
4) Domain Name System (DNS);
d. Active Directory Federation Service (ADFS);
e. Azure Active Directory Connect (AAD Connect);
f. Microsoft Identity Manager (MIM)/Forefront Identity Manager (FIM);
g. SAML (Security Assertion Markup Language), OAuth 2.0 or OpenID or WS-Federation;
h. Privileged Access Management Infrastructure such as Sail Point and/or Cyber Ark.

EX2. Experience in conducting technical research and analysis in any area of IT identified in experience 1.

EX3. Experience providing written technical advice.

EX4. Experience developing, delivering and/or supporting IT solutions.

EXPERIENCE - STREAM 2 ONLY - Team Leader

EX5. Experience with IT Service Management best practices and standards.

EX6. Experience establishing and maintaining relationship with various service lines.

EX7. Experience providing strategic advice to management.

EX8. Experience with Active Directory.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC, English Essential, French Essential

Information on language requirements

KNOWLEDGE - BOTH STREAMS

K1. Knowledge of industry and current government-wide initiatives, trends or best practices that affect the management of IM/IT and the delivery of IM/IT services within the Government of Canada.

K2. Knowledge of Project Management principles and best practices.

KNOWLEDGE - STREAM 1 ONLY - Technical Advisor

K3. Knowledge of the principles and practices of IT incident handling.

COMPETENCIES - BOTH STREAMS

C1. Analytical Thinking
C2. Client Focus
C3. Initiative
C4. Judgement
C5. Dependability
C6. Oral Communication
C7. Written Communication : To be evaluated in your screening question responses. Clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) may be used to evaluate your ability to communicate effectively in writing.

COMPETENCIES - STREAM 2 ONLY - Team Leader

C8. Team Leadership

The following may be applied / assessed at a later date (may be needed for the job)

OCCUPATIONAL CERTIFICATIONS - BOTH STREAMS

1. ITIL v3 Fondation Certification;
2. CISSP: Certified Information Systems Security Professional;
3. Cloud Certifications;
4. Microsoft Certifications;
5. Certification PMP or Prince

ASSET EXPERIENCE - BOTH STREAMS

1. Experience in the design, implementation, and testing of an enterprise solution.
2. Experience supporting security services such as Firewalls, Intrusion Detection Security Information and Event Management (SIEM), Anti-Virus, Anti-Malware, Data Loss prevention, Network Security, Vulnerability Assessment and Directory Services, or other related Cyber/IT security services.
3. Experience in scripting and/or tasks automation.
4. Experience in developing security key performance indicators and reporting dashboards.
5. Experience in working with Canadian Government IT Security related standards and policies such as: Management of Information Technology Security (MITS) Standards, ITSG-33 etc.)
6. Experience in change management for IT infrastructure including assessing impacts (cost, security) of proposed changes.
7. Experience in quality assurance processes associated with production environments.
8. Experience in cloud-based service delivery providing Infrastructure/Platform/Software as a Service.
9. Experience configuring and administering SAML (Security Assertion Markup Language) or OATH (Open Authentication).
10. Experience‎ configuring and administering Azure AD (Azure Active Directory) or AWS (Amazon Web Services) authentication services.
11. Experience with Forefront Identity Manager or Microsoft Identity manager.
12. Experience configuring and administering Networking and/or Security products.
13. Experience configuring and administering Windows Server environment.
14. Experience configuring and administering Linux Server environment.
15. Experience configuring and administering: SAML (Security Assertion Markup Language) or OAuth 2.0 or OpenID.
16. Experience implementing Cloud Based Authentication solutions.
17. Experience implementing Management and monitoring tools.
18. Experience in working with micro-services container architectures (such as Docker, Kubernetes).
19. Experience with DevOps.
20. Experience with Agile methodology (such as Scrum).
21. Experience working with a “Platform-as-a-service” (PaaS), and / or infrastructure-as-a-service (IaaS), and / or software-as-a-service (SaaS).
22. Experience configuring and administering Multi-Factor Authentication solutions
23. Experience provisioning and supporting a Security Information and Event Management (SIEM) solution such as but not limited to ArcSight, QRadar.

ORGANIZATIONAL NEEDS - BOTH STREAMS

- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.

- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

- Virtual work may be available for some positions.

OPERATIONAL REQUIREMENTS - BOTH STREAMS

- Ability and willingness to work overtime as required.
- Ability and willingness to travel.
- Ability and willingness to work 24/7 On-call status.
- Ability and willingness to do shift work.
- Ability and willingness to work flexible hours.

Note: The operational requirements may vary by the position being staffed.

Conditions of employment

Reliability Status security clearance - Certain positions may have a requirement for a Secret or Top Secret security clearance.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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WHEN YOU APPLY:

▻ You must meet all essential qualifications in order to be appointed to the position.

📢 Candidates must clearly demonstrate in the screening questionnaire HOW they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications (if applicable). Please note that stating that the requirement has been met, and/or listing past or current responsibilities does not represent adequate substantiation. You must provide CONCRETE EXAMPLES that clearly illustrate how you meet the requirement (how, when and where).

📢 Résumés may be used as a secondary source to validate the merit criteria, although comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.