Head, Strategy and Planning

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! Please note that civilian members working at SSC since December 1 2018 who are selected for appointment through this process will not be required to convert to public servant status before deeming. All other civilian members who apply and are appointed prior to deeming will need to convert to public servant status. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

All applications must be submitted online through GC Jobs (https://www.canada.ca/en/services/jobs/opportunities/government.html).
DO NOT email, fax or mail in applications as these will NOT be accepted.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. In your Public Service Resourcing system (PSRS) questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) may be used to evaluate your ability to communicate effectively in writing and attention to detail.

Your Resume will only be used as a secondary source to validate the experience described in your answers to the PSRS questionnaire, and will not be used as the source document for candidate screening.

Candidates will not be solicited for incomplete or possible missing information in their PSRS screening questionnaire.

Duties

The Head, Strategy and Planning, performs a wide range of functions related to strategic planning. He or she:

•Provides strategic advice and recommendations to senior management on broad ranging planning activities, and develops or coordinates the development of strategic business and operational plans, through the integration of input from various business line clients (the business and operational plans include priorities, performance targets, risks, milestones, accountabilities and performance measurement tools; they cover inter alia the areas of finance, accommodations, acquisitions and invoicing, engagement, training and learning and audits).

•Provides advice on priorities and on the alignment of business lines’ planned activities with Branch priorities and department wide strategic outcomes.

•Leads the preparation of Branch input into departmental reporting instruments such as the Departmental Plans (DP), the Departmental Results Frameworks (DRF), Program Inventories, Performance Information Profiles and Programs and Management Accountability Frameworks (MAF).

•Develops or coordinates the production of human resources plans.

•Provides expertise in support of program performance measurement; develops, implements and maintains mechanisms to enable the measurement and tracking of performance against Business Plan commitments; maintains the Branch program activity architecture; measures achievement outcomes against strategic and operational accountability goals; and as part of audits, responds to action plans to support Service Line clients.

•Develop and implements program evaluation frameworks and recommends the development of frameworks to track performance.

•Develops Branch wide engagement and outreach plans and, in collaboration with functional experts, strategies, plans and products to support internal Branch discussions, information-sharing and collaboration; and provides advice and recommendations to the Director, the Assistant Deputy Minister and Service Line clients about employee dialogue, information sharing and engagement within the Branch.

•Represents the Branch in departmental working groups, meetings and events relative to the establishment of priorities, planning, performance, measurement, risk management and reporting.

•Develops key messages, presentations and other material and manages the development of authoritative executive briefings, correspondence, and other specific communications material.

•Manages the work of 4-10 employees directly or through subordinates and as required, leads multi-discipline project teams, working groups, etc., and provides input and oversight to Branch budgets.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

We are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to employee wellness.

Intent of the process

The intent of this process is to establish a pool of qualified candidates that will be used to staff positions within Shared Services Canada in various locations across Canada.

The immediate need is to fill six (6) positions

Positions to be filled: 6

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Graduation with a degree from a recognized post-secondary institution with specialization relevant to the duties of the position such as social sciences, public administration, business administration, economics, finance, information technology, etc.

You must provide proof of your education credentials. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. If you have been educated outside of Canada, it is your responsibility to have your diploma assessed against Canadian educational standards. Guidance may be found on the Canadian Information Centre for International Credentials (CICIC) website at http://www.cicic.ca.

Degree equivalency

EXPERIENCE:
Significant** experience coordinating, developing and maintaining various aspects of a strategic planning and reporting cycle.

Significant** experience preparing and delivering verbal and written briefings (or decision documents) . Verbal and written briefings/decision documents must have included strategic advice for management***.

Recent* and significant** experience managing people in a supervisory role.

Significant** experience establishing and maintaining relationships with clients and stakeholders.

Recent* is defined as experience acquired within the last five (5) years.

Significant** experience is defined as the depth and breadth of experience normally associated with having performed the specified activities as part of the main duties of a position, for a minimum continuous period of two (2) years.

***Management is defined as any level of management that is involved in decision making processes in the organization.

Ability to communicate effectively in writing (this competency will first be assessed through your answers to the screening questions). Applications that will not meet the first assessment will be eliminated.

Attention to detail (this qualification will first be assessed through your answers to the screening questions). Applications that will not meet the first assessment will be eliminated.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES:

Create vision and strategy

Promote innovation and guide change

Mobilize people

Collaborate with partners and stakeholders

Achieve results

Uphold integrity and respect

ABILITIES:

Ability to communicate effectively orally, including making presentations

Ability to communicate effectively in writing

PERSONAL SUITABILITY:

Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:

Project Management Certification.

Degree equivalency

EXPERIENCE:

Significant** experience planning and managing financial management activities.

Significant** experience planning and coordinating human resources management activities, including specialized recruiting and the development of staffing strategies.

Significant** experience in performance measurement and results reporting.

Experience supporting the engagement of large groups of employees in dialogue and information sharing.

Experience coordinating major audit activities.

Significant** experience working on Treasury Board submissions and Memoranda to Cabinet.

Recent* is defined as experience acquired within the last five (5) years.

Significant** experience is defined as the depth and breadth of experience normally associated with having performed the specified activities as part of the main duties of a position, for a minimum continuous period of two (2) years.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENT:

Willingness and ability to work overtime as required and on short notice.

Conditions of employment

CONDITIONS OF EMPLOYMENT:

Secret Clearance or Reliability Clearance depending on the position to staff.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

An Interview may be administered.

A written exam or exams may be administered.

References may be sought.

A candidate achievement record may be used

Candidates may be required to meet the asset qualifications or the operational requirement, depending on the requirements of the specific position being staffed.

Your questionnaire answers should clearly identify your role in the examples you provide. A job title alone, does not demonstrate that you have the requisite level of experience, so be sure to explain relevant responsibilities and actions that you took. Additionally, please be sure to provide sufficient information regarding timelines & duration; scope of work; project or job complexities etc. You must provide verifiable, relevant and concrete examples from your work history that clearly demonstrate how you acquired the required experience. Relevant and concrete examples must include substantiating details that clearly outline the breadth and depth of your experience, as well as relevant timelines.

Failure to clearly demonstrate in your responses how you meet the screening criteria (Education and Essential Experiences) would result in the rejection of your application. Inconsistencies in the application package may result in your submission being rejected.

In an effort to compress candidate assessment schedules, note that language assessments may be undertaken at any stage of the assessment process. Additionally, all candidates may not be scheduled for language testing at the same time. As such, an invitation to language testing should not be construed as an indicator of success in the selection process.

Part of the assessment may be conducted through a take home exam or exams or an on-site written exam or exams. Candidates are expected to be available. The written exam(s) would only be rescheduled under exceptional circumstances and a strong rationale and evidence would be required to support any reschedule request.

Candidates from the federal Public Service who are at the level of the advertised position may be considered for deployment opportunities at any stage of the assessment process, and may not be required to undergo the same assessment process as other candidates. Candidates at-level who have been considered but not deployed will be required to undertake the same assessment process as other candidates.

Failure to respond to key messages may result in your candidacy being automatically withdrawn from this process unless you have previously identified alternate arrangements for accommodations measures. In the event of email delivery failures, the selection board may elect not to pursue candidates through other avenues.

If you do not fully complete the screening questions as instructed, you may be screened out.

To assist with volume management, the selection board may elect to use a top-down methodology to select candidates for progression through each stage of the assessment process. Please note that achieving a pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Any false and/or fraudulent information you may provide in relation to this selection process may result in your elimination from the process, removal from the pool(s) of qualified candidates created by this process and/or revocation of any employment offers which may result from the process.

Acknowledgment of receipt of applications will not be sent.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes including issuing screening results. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.