Document control and Coordination Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We strongly encourage candidates to submit their applications on-line.

Following are some of the benefits associated with applying on-line:
• Candidates can create and manage their accounts in the Public Service Resourcing System (PSRS) and apply to job opportunities as long as an internet connection is available.
• Candidates can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application.
• Candidates can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.

Please note: this staffing process will be used solely to staff positions in the National Capital Region. Applicants who do not currently reside in the National Capital Region must be willing to relocate for the position.

Please note: this staffing process will be used to staff English essential and Bilingual imperative (BBB) positions. Candidates who do not yet have Second Language Evaluation (SLE) results and who would like to be considered for bilingual imperative BBB positions, will be required to complete SLE testing as part of their evaluation in this staffing process.

IMPORTANT NOTE
***The ability to communicate effectively in writing will be assessed through the application***

Duties

We are looking for new team members in the Ministerial and Executive Coordination (MEC) Unit, located in the Income Security and Social Development Branch of ESDC.

You will have the opportunity to collaborate with committed, enthusiastic and innovative individuals who are focused on providing high quality service to clients.

As a member of our team, you:
• are comfortable working with the offices of DMs, ADMs, DGs and other Senior Managers;
• are organized and thrive on managing a high volume of work and unexpected change;
• have excellent oral and written communications skills that you can use to brief others.

We are looking for people who have team spirit and initiative, who are highly motivated and who thrives on working in a busy work environment. If these qualities describe you, we look forward to receiving your application.

Work environment

We are located in Gatineau, Place du Portage, Phase IV. This location offers easy access to restaurants. We have on-site fitness facilities, convenient walking/running paths and parks. We are conveniently located close to major bus routes making it easy to connect with Ottawa’s LRT, Gatineau’s Rapibus system and commute from all points across the region.

Intent of the process

A pool of partially or fully qualified candidates could be established from this process and could be used to staff identical or similar positions with various tenures and/or security requirements within the Department of Employment and Social Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training or experience

Degree equivalency

EXPERIENCE

Experience monitoring, coordinating and tracking a high volume of documents in a fast paced environment

Experience in coordination, control and monitoring of responses to enquiries and provision of documentation services to senior management, managers or staff

Experience in using Microsoft Word and Microsoft Outlook in a work environment

PERSONAL SUITABILITY

Customer Oriented

ABILITY

Ability to communicate effectively in writing

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES

Ability to prioritize work and deliver results under pressure

Ability to communicate effectively orally

PERSONAL SUITABILITY

Autonomy

Judgement

Reliability

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE

Experience in quality control of documents

Experience with an electronic tracking correspondence system, such as WebCIMS

Experience using Microsoft Excel in a work environment

ORGANIZATIONAL NEEDS:

At Employment and Social Development Canada (ESDC), diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

OPERATIONAL REQUIREMENTS

Be willing to work overtime, often on short notice

Be ready and willing to work in an environment with multiple and conflicting priorities, often with tight deadlines

Willingness to work during the core hours, Monday to Friday between 8am and 6pm

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A written examination may be administered.

Candidates must meet the essential qualifications to be appointed to a position. Other qualifications may be a deciding factor in choosing the person to be appointed.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

An assignment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

Candidates must provide a VALID EMAIL ADDRESS. You may be informed of the following steps of the process by e-mail if successful. Please take the necessary actions in order to have access to your e-mail service for the duration of the process.

Top-down selection may be used during the assessment phase which means that only candidates who achieve the pass mark and are among top ranking scores may be given further consideration in this selection process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.