PPSC is looking for their next Regional iCase Administrator!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

It is the responsibility of the candidate to clearly outline that they meet each of the essential screening criteria (i.e. education and experience) by responding to the screening questions in the online application. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of examples and details may result in your application being rejected as the Assessment Board will have insufficient information to determine whether you meet the qualifications.

If you indicate that you meet any of the asset experience, you may later be required to provide additional information that explains how you meet.

Duties

You must be wondering – what is iCase? It is an effective information management tool for timekeeping and the progress of legal files. Given that iCase has been around for some time now, PPSC has an ongoing project to customize and extend the legal case management system.

Who uses iCase? Counsel, Paralegals and Legal Assistants. For example, iCase is used to review and vet disclosures, to update files, print reports and for timekeeping.

As an Administrator you will…
• Assist colleagues whenever they need assistance using the software. For example, you will have to guide and train them on how to correctly enter data and create files in iCase. Additionally, you will provide ongoing training and troubleshooting services to iCase users, including information assistance and advice on program capabilities for case management, timekeeping and reporting purposes.
• At times, you may have to assist the Chief Federal Prosecutor in order to provide them with specific reports, information or recommendations concerning data.
• Not to mention, you will play a key role in contributing to the development of new standards to meet ongoing needs.

Work environment

The Public Prosecution Service of Canada is a federal government organization responsible for the prosecution of criminal offenses under federal jurisdiction. Our organization consists of approximately 1000 employees in regional offices across the country who all play a key role in strengthening Canada’s criminal justice system. The PPSC handles the prosecution of all Criminal Code offences in the territories as well as offences under all other federal legislation, such as the Controlled Drugs and Substances Act, the Youth Criminal Justice Act, and the Fisheries Act.

Located at 160 Elgin Street in Ottawa, an office complex in downtown Ottawa and near the Rideau Canal and the Rideau Shopping Centre. This location offers easy access to restaurants, fitness facilities, walking/running paths, and parks. We are conveniently located close to major transit routes making it easy to commute from all points across the city.

The National Capital Regional Office (NCRO) is responsible for federal prosecutions in the East, Northwestern, and Northeastern regions of Ontario, as well as in judicial districts in western Quebec. The regional headquarters is located in Ottawa. The NCRO’s areas of prosecution focus are controlled drugs and substances; terrorism and national security; competition law; and other regulatory statutes.

Intent of the process

The immediate need is to staff one (1) indeterminate bilingual position.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
• Successful completion of two years of a post-secondary program with acceptable specialization in social science, statistics, library/archival work or a law-related field, OR an acceptable combination of education, training and/or experience.

Degree equivalency

Essential Experience:
• Experience providing training to clients or colleagues.
• Experience working with an information management system.
• Experience working in a legal work environment.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Knowledge:
• Knowledge of basic file management procedures.
• Knowledge of legal terminology.

Competencies:
• Demonstrating Integrity and Respect
• Thinking Things Through
• Working Effectively with Others
• Showing Initiative and Being Action-Oriented
• Client-Service Orientation
• Attention to detail
• Adaptability

Abilities:
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.
• Ability to analyze and interpret data in order to make recommendations to management.
• Ability to provide guidance to system users.
• Ability to develop and deliver training to colleagues.
• Ability to operate Microsoft Word and Excel at the intermediate* level.

*Intermediate is defined as: Word: ability to format, use reference, design, and layout tools; Excel – ability to create, format data sheets (input, group, import, add, edit), work with multiple worksheets, basic charting and formula functions, set printing options (margins, orientation, page breaks.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Experience:
• Experience using the iCase software.
• Experience developing training material.

If you indicate that you meet any of the asset experience, you may later be required to provide additional information that explains how you meet.

Operational Requirements:
• Ability to work overtime on occasion.
• Ability to lift boxes weighing up to 15kg.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Please note that your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process. Management may choose to invoke an asset(s) at any point of the process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.