Fine Recovery Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience factors listed as essential and asset qualifications on the statement of merit criteria. In order to do so, the candidate must provide the information as part of their answer to the pertinent screening question, using concrete examples, in the provided area and within the limited characters provided by the system. The assessment board cannot and will not make any assumptions about your experience. Note that it is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Failure to clearly demonstrate in your questionnaire how you meet the education and experience, both essential and asset, where applicable, may result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.

Work environment

The Public Prosecution Service of Canada is a federal government organization responsible for the prosecution of criminal offenses under federal jurisdiction. Our organization consists of approximately 1000 employees in regional offices across the country who all play a key role in strengthening Canada’s criminal justice system. The PPSC handles the prosecution of all Criminal Code offences in the territories as well as offences under all other federal legislation, such as the Controlled Drugs and Substances Act, the Youth Criminal Justice Act, and the Fisheries Act.

The National Fine Recovery Program recovers unpaid federal fines from individuals or companies charged under a federal statute.

We are a talented and dynamic team of Recovery Clerks, Paralegals and Senior Counsel committed in strengthening the recovery of outstanding federal fines across Canada. We are seeking an inspired, forward-thinking professional to join our team.

Intent of the process

The intent of this selection process is to staff two temporary positions for a 2 year period, with the possibility of extension. A pool of qualified candidates may be established to staff identical or similar positions with various tenures for this location.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
• A secondary school diploma or an acceptable combination of education, training, and/or experience.

Degree equivalency

Essential Experience:
• 3+ years of experience providing client service (e.g. general public or internal/external clients).
• 3+ years of experience using Microsoft Office Suite.
• Experience entering AND extracting data into/from an electronic system.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Experience:
• Experience working in collections or recoveries (i.e. Monitoring accounts to identify overdue payments, finding and contacting debtors to arrange debt payoffs, keeping accurate records and reporting on collection activity).
• Experience in the recovery of criminal and penal fines.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Competencies:
• Demonstrating integrity and respect
• Thinking Things Through
• Working Effectively with Others
• Showing Initiative and being Action-Oriented
• Client Service Orientation
• Attention to Detail
• Communication (written and oral)

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:
• Ability to work overtime on occasion.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

In order to manage the number of applications in the selection process, management may use top-down consideration of scores at various steps in the process, to determine the number of candidates who will be further considered in the process. Management may also decide to use breadth and depth of the screening criteria, assessed qualifications and/or a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Any or all of the asset qualifications may be applied at any time during the staffing process, including screening. Candidates may be contacted and assessed against these criteria at any time during this process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.