Operations Manager, Real Property and Asset Management

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

AMENDMENT: Closing Date

Amendment to generic mailbox email.

TAKE NOTE: The Strategic Advisor and Operations Manager positions will be advertised for the Western Regions of Employment and Social Development Canada (ESDC) at the same time. Candidates who apply to both positions will be assessed only once.

*** IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e.Education and Experience Qualifications, both Essential and Asset) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate HOW, WHERE, and WHEN they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether you meet the qualifications.

RESUMES may be used as a secondary source to validate the EDUCATION and EXPERIENCE described in your answers to the screening questions.

Candidates must provide proof of their education during the assessment phase. Original diplomas, degrees or certified transcripts may be required and must be presented upon request. Failure to produce required documents will result in your application not being considered. If you went to school outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. Read more on Degree equivalency or visit the Canadian Information Centre for International Credentials (CICIC) at: https://www.cicic.ca.

Intent of the process

The intent of this appointment process is to establish a fully or partially assessed pool of qualified candidates. The results of this process may be used to staff similar or identical positions for future vacancies of various tenures at Employment & Social Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

A degree or diploma from a recognized post-secondary institution.

OR

Two years post-secondary education at a recognized post-secondary institution AND a minimum of two (2) years managing a multi-disciplinary team in a workplace.

Degree equivalency

Experience:

Ex. 1 *Experience planning and managing projects (including such activities as work plans, scheduling, status reporting, risk management and identifying project activities)

Ex. 2 *Experience in providing analysis, advice and recommendations to management** on ongoing or emerging issues in the areas of real property and accommodations.

Ex. 3 *Experience in managing Human Resources directly or as part of a project team.

Note: Managing human resources may include, but is not limited to, the process of supervising or developing others and being responsible for the results they deliver. You must indicate that you were responsible for addressing performance issues either as the direct supervisor or as the lead for a project. You must also demonstrate that you were responsible for developing work plans or establishing performance objectives for employees or team members.

Ex. 4 *Experience in one or more of the following:
• managing financial resources in a real property project or an operational environment; OR
• managing budgets and exercising forecasting controls in real property; OR
• managing procurement including contract documentation.

Please be explicit about the level and complexity of any projects mentioned.

Ex. 5 Experience in office planning and interior design.

*Experience is defined as being one in which the person’s primary responsibilities include these duties and refers to the breadth and depth as well as complexity of tasks that could be expected to have been obtained by carrying out the functions for approximately 12 months.

**Management denotes the first level of management.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:

Ed 1. A degree or diploma from a recognized post-secondary institution in studies related to Real Property (such as real estate, architecture, engineering and interior design).

Ed 2. *Accreditation from an industry recognized Real Property Institute or association (e.g. BOMA, CoreNet, IFMA, RPIC).

Ed 3. Project Management Professional certification such as PMP, PRINCE2, or other related certification.

Ed 4. Graduation with a degree or diploma from a recognized post-secondary institution in studies related to Human Resources Management.

*Accreditation is defined as having obtained official credentials or certification.

Degree equivalency

Experience:

Ex 1. *Experience in planning and managing real property /accommodations services in a decentralized and geographically dispersed organization.

Ex 2. *Experience in utilizing project management principles including the facilitation and coordination of projects and general project management phases.

Ex 3. *Experience in cost benefit, and risk analysis and mitigation strategies.

Ex 4. *Experience writing and presenting reports.

Ex 5. *Experience negotiating options.

Ex 6. Experience* in procurement and/or asset/material management.

Ex 7. Experience* in managing a virtual team.

Ex 8. Experience* using Microsoft Suite (Word, Excel and PowerPoint); Microsoft Project; and / or computer Assisted Design and Drafting (CADD) systems. Please specify which systems you have used and in what capacity.

Ex 9. Experience* managing a real property project management team.

*Experience is defined as being one in which the person’s primary responsibilities include these duties and refers to the breadth and depth as well as complexity of tasks that could be expected to have been obtained by carrying out the functions for approximately 12 months.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Competencies:

1. Mobilizing People
2. Strategic and Analytical thinking
3. Planning and Organizing
4. Collaborating with Partners and Stakeholders
5. Client Focus
6. Oral Communication
7. Written Communication

The following may be applied / assessed at a later date (may be needed for the job)

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Indigenous person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

Information on employment equity

Operational Requirements:

Ability and willingness to work overtime as required.
Ability and willingness to work flexible hours
Ability and willingness to travel as required

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

An assignment, secondment or acting appointment requires approval of your supervisor.

Candidates will need to provide proof of their education credentials at the interview stage. Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, consult the Canadian Information Centre for International Credentials (https://www.cicic.ca/indexe.stm) or the Public Service Commission (https://www.canada.ca/en/public-service-commission/jobs/services/gc- jobs/information-candidates/degree-equivalency.html).

Persons are entitled to participate in the appointment process in the official language of their choice.

You must indicate on your application if you require a technical aid for testing or an alternative method of assessment.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605 .

Note that candidates will not be considered to be in travel status or on government business and that travel costs will not be reimbursed for evaluations. Consequently, candidates will be responsible for travel costs.

All communication regarding this process will be conducted via e-mail. It is the candidate’s responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e-mail, please communicate with the Contact Person identified in this job opportunity.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.