Coordinator / Learning Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

No cover letter is required; candidates must ANSWER THE SCREENING QUESTIONS, by clearly demonstrating they meet essential qualifications relative to education and experience and asset qualifications, if applicable. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine
whether or not you meet the qualifications.

It is mandatory for applicants to submit their applications on-line.

Duties

Are you looking to join a stimulating workplace, where your skills will be put to good use and your work will be diversified? We are a dynamic team who work in learning and training – and who has the development of its learners at the heart of its priorities. If you like to make a difference through your work and hate to be bored, we may be the right fit for you! Our learning coordinators/analysts are in contact with people from across the country and our various clients. You'll be called upon to work on all kinds of projects, from providing administrative support (including finance and human resources), to producing and analyzing reports, to coordinating training and event planning. If you are someone who enjoys working with people, has a passion for innovation and is looking for a new challenge, apply to join our team today!

Intent of the process

The intent of this process is to staff permanent and determinate positions within the following locations: Vancouver, Toronto, Gatineau, Montreal, and Dartmouth.
A partially assessed pool of candidates* resulting from this process will be established and may be used to staff similar positions with various linguistic profiles (Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC) or various tenures within designated workplaces of Employment and Social Development Canada (ESDC) at the national or regional level.

* By "partially assessed pool of candidates", it means that the Second Language Evaluation will be assessed at the time of the appointment.
Term or indeterminate appointments will be limited to the footprint established by ESDC's Human Resources Services Branch, such as: Vancouver, Regina, Toronto, Gatineau, Montreal, and/or Dartmouth.

Please note that employees will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, the employees will be responsible for travel
costs.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
- Secondary School diploma

Degree equivalency

EXPERIENCES
– Experience in client service delivery.
– Experience in providing a variety of general administrative services in an office environment

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES AND SKILLS
– Ability to communicate effectively in writing
– Ability to communicate effectively orally
– Ability to perform basic administrative tasks
– Ability to use Microsoft Office Excel

PERSONAL SUITABILITY
– Client-focused
– Judgment
– Team spirit
– Detail-oriented

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
- Must be available to complete training related to the duties of the position.
- Available to work overtime occasionally.

Conditions of employment

Reliability Status security clearance

Tests

PSEE - Test of Judgement UIT

Applicants must complete the Public Service Entrance Exam: Test of Judgement Unsupervised Internet Test as part of the screening for this selection process. This test assesses the judgement required for solving problems in work-related situations. You will have 75 minutes to complete the test. You must complete the test before you submit your application for this position.

For more information, please consult: Public Service Entrance Exam - Test of Judgement Unsupervised Internet Test

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Standardised tests will be administered to evaluate three (3) abilities.

An assignment, secondment, or acting appointment requires approval of your supervisor.

You must provide proof of your education credentials.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Candidates must meet the essential qualifications to be appointed to a position.

Top-down ranking can be used at any stage of the assessment process where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

Note that in the context of this appointment process, travelling expenses or travel expenses will not be reimbursed for acting appointments, assignments or secondment outside the headquarter area of 16 km.

For Indeterminate Staffing: Off-site work is not possible. Candidates must be willing to work in the city where the position is staffed.

Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Employees are responsible for checking jobs.gc.ca on a regular basis. If you have not already done so, we recommend you register with the jobs.gc.ca e-mail alert system which allows users to automatically receive updates on new Notifications and Advertisements which may be of interest to them. More information on the registration process is available on the jobs.gc.ca website.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.