Business Systems Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! Please note that civilian members working at SSC since December 1 2018 who are selected for appointment through this process will not be required to convert to public servant status before deeming. All other civilian members who apply and are appointed prior to deeming will need to convert to public servant status. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

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Please ensure you read the poster thoroughly as the instructions contain important information that will be required in the application process. Failure to read the notes and follow the instructions could result in your application missing critical information thus providing for insufficient information for the screening committee to complete your assessment and resulting in your elimination from the process.

The evaluation committee will use your answers to the screening questions to assess how you meet the essential and asset qualifications (education and experiences). The ability to communicate effectively in writing (A2) will be assessed throughout your answers you provide us with in your application. The ability to analyze and solve problems (A1) will be assessed through a screening question during your application. No other documents, such as cover letter, will be considered at this phase.

It is NOT sufficient to only state in a screening question that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN and WHERE the qualification was met through substantiation by examples.

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***Information you must provide***

Contact information for 3 references: name, email address and phone number of two (2) supervisors, one being your current supervisor, the other being a previous supervisor and a client or colleague.

You will be required to provide proof of your education credentials.

Work environment

Why join the Procurement and Vendors Relations (PRV) team of Shared Services Canada?

Shared Services Canada (SSC) is changing the landscape of information technology for the Government of Canada. Our mandate is to modernize, secure, and support critical IT programs and services for Canadians. Procurement and Vendor Relations (PVR) is the procurement directorate for Shared Services Canada. From its creation 7 years ago, PVR has grown into a large and innovative procurement organization with 4 divisions working in support of SSC’s IT mandate.

Pursuing a career with us will provide you with an opportunity to learn and grow in a dynamic workplace. You will work collaboratively with strong teams made up of technical specialists in different domains such as Network, End User and Cyber and IT Security, including re-engineering GC-wide delivery of end-user devices and the ongoing maintenance of global electronic data and communications networks, as well as Data Centre, including CLOUD. Procurement and Vendors Relations has also procurement-related roles in Policy, Governance, Engagement, Training, and Business Systems.

At Procurement and Vendors Relations, we believe that innovation in procurement lies on the contribution and commitment of each employee. PVR offers a healthy and workplace-life balanced, fast-paced and diverse working environment, making way for creativity, a concern that is at the center of our procurement modernization.

Intent of the process

This process will be used to create a pool of partially or fully qualified candidates which could be used to staff similar positions with various linguistic profiles, security profiles, and tenures (Indeterminate, Acting, Specified Period, Deployment, Assignment, Secondment) within Shared Services Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1: A degree or diploma from a recognized post-secondary institution or an acceptable combination* of education, training and/or experience in a field relevant to the position.

*An acceptable combination must include a secondary school diploma and work experience in the field of contracting, procurement, and/or asset management normally acquired over a period of 1 year.

Degree equivalency

EXPERIENCES

EXP1: Experience providing guidance to clients on the use of an Enterprise Resource Planning (ERP) system, such as but not limited to SAP or a Procurement system such as Procure-to-Pay (P2P);

EXP2: Experience as a member of a multidisciplinary project team involved in the implementation or support or configuration of an Enterprise Resource Planning (ERP) system, such as but not limited to SAP or a Procurement system such as Procure-to-Pay (P2P).

ABILITY

A1: Ability to analyze and solve problems.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION

AED1: Completed or enrolled in the Certification Program for the Federal Government Procurement and Materiel Management Program, Level I or Level II.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential;
Bilingual Imperative BBB/BBB.

Information on language requirements

ABILITIES

A2: Ability to communicate effectively in writing;
A3: Ability to communicate effectively orally.

PERSONAL SUITABILITY

PS1: Engagement;
PS2: Client Service Orientation;
PS3: Teamwork.

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCES

AEXP1: Experience in procuring goods or services;
AEXP2: Experience in gathering and analyzing data and generating summary reports;
AEXP3: Experience with responding to and resolving client demands within a helpdesk environment;
AEXP4: Experience with developing or editing training material, guides or manuals.

ORGANIZATIONAL NEEDS

Employment equity:
In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.

Conditions of employment

Various Security Clearances:
- Reliability
- Secret

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.
Information on employment equity.
- A written examination may be administered;
- An interview may be administered;
- Reference checks will be sought;
- A random and/or top down selection of candidates or selection based on assets may be used at any point in the determination of those to be given further consideration in the assessment process.
- Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.