*Extension of closing date* Various managerial positions in IM/IT

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

PSPC is looking to staff positions across the different branches in support of the following duties:

• Manage staff and activities of the unit comprised of multi-disciplinary teams engaged in the delivery of IT application development and maintenance services; manage the review and evaluation of technology proposals and the review and approval of technical reports.

• Negotiate contracts with vendors for the provision of IT application services and products.

• Provide and manage the provision of expert technical advice to clients on the manner in which IT business applications could assist in the achievement of policy or program objectives; assign and develop individuals and groups. Develop and implement IT standards and plans. Negotiate project development agreements with clients.

• Represent the IT Organization for the effective and efficient development and integration of business IT applications in consultations and negotiations with senior managers or officials within the Department, in other federal departments and other external organizations to seek common ground while partnering to move initiatives forward.

• Manage financial and human resources within the unit.

• Chair or facilitate project-related meetings with project sponsors, other stakeholders and vendor representatives. Chair or participate in departmental and inter-departmental meetings and committees as required.

• Maintain knowledge of trends and developments in application development and project management techniques and practices or other IT application development and management processes.

Intent of the process

ANTICIPATORY PROCESS: A pool of partially qualified candidates will be established through this process to staff identical or similar positions within the Public Services and Procurement Canada with various language requirements and various security requirements. The pool of partially qualified candidates may also be open to other Government Departments. These positions may be of different tenures. Please note that deployments at level may be considered to staff any available positions at any point during the selection process.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed; or an acceptable combination of education, training, and/or experience relevant to the position.

Notes:
Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

Degree equivalency

EXPERIENCE:
- Significant* experience managing, leading, or coordinating IM/IT operations, projects or initiatives.
- Significant* experience developing and managing relationships with clients, partners, or stakeholders in order to resolve complex** issues or implement complex** business IM/IT solutions.
- Recent*** and significant* experience providing analysis and advice on IM/IT strategies or plans to senior management (director level, or equivalent, or above).
- Recent*** and significant* experience leading or supervising a team of at least two employees (including students and casuals; but excluding consultants and contractors), including assigning duties to team staff and managing their performance.
- Recent*** experience in financial management, e.g. managing a budget, forecasting, planning, reporting or contract management.

Note:
* Significant is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of two (2) or more years.
** Complex is defined as having two or more of the following characteristics: multidimensional, affecting many partners or stakeholders, precedent setting, or having a major impact on IM/IT services or products.
*** Recent experience is defined as the experience acquired within the last five (5) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION (ASSET):
- Graduation with a diploma or degree from a recognized college or university.

- Professional training or certification in a relevant IM/IT discipline, such as:
• Agile/DevOps (AgileSHIFT, Git, Docker, etc)
• Project management certification (PMP, PRINCE2, Practitioner, etc)
• Business analysis (BABoK, etc)
• ITIL certification
• Enterprise architecture (TOGAF, Zachman, etc)
• Data management (CIMP, CDMP, etc)
• IT security and IT cyber security (RESILIA, etc)

Degree equivalency

EXPERIENCE (ASSET)
- Experience developing and/or supporting an enterprise-level network environment and/or application deployment, such as PeopleSoft, SAP, Open Text Content Server, Microsoft SharePoint, and Microsoft Dynamics.
- Experience leading application maintenance or development initiatives.
- Experience analyzing business or functional requirements for IM/IT projects or services or developing IM/IT solutions to meet business needs.
- Experience managing IM/IT or IT-enabled projects using recognized project management methodologies.
- Experience developing and/or documenting security controls to contribute to the Security Assessment and Authorization (SA&A) of business applications.
- Recent* and significant** experience in two or more of ITIL-ITSM management domains such as Incident Management, Problem Management, Configuration Management, Service Management, Asset Management, Change Management or Release Management.
- Experience managing vendors and their performance and/or working on all phases of IT contracting, from developing IT statements of work and other contractual documents, to evaluating bid submissions.
- Recent* experience leading the delivery of accessibility and usability services including the provision of subject matter expertise and guidance on the design, development and implementation of inclusive information communication and technologies programs, services and projects.
- Experience in business relationship or client relationship/ management in an IT enabled environment to support the planning, execution and delivery of IT solutions for the respective partners.
- Experience in IT enterprise architecture in a GC setting or private company, such as business architecture, enterprise architecture, technical architecture; requirements gathering or analysis.
- Experience in client/user experience management, and/or experience in monitoring and tracking customer trends and needs.

Note:
* Recent experience is defined as the experience acquired within the last five (5) years.
** Significant is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of two (2) or more years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES: https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile.html
- Create Vision & Strategy
- Mobilize People
- Uphold Integrity & Respect
- Collaborate with Partners & Stakeholders
- Promote Innovation & Guide Change
- Achieve Results
- Client Service Competency – Level 2 https://www.tpsgc-pwgsc.gc.ca/sc-cs/csc-eng.html

ABILITIES:
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to present, orally and in writing, complex technical concepts, processes or solutions to a non-technical audience.

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
- Willingness and ability to work overtime, sometimes on short notice
- Willingness and ability to work flexible hours
- Willingness and ability to travel

Conditions of employment

Conditions of employment
Various security requirements: Enhanced Reliability and Secret.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. You must clearly demonstrate in the screening questions how you meet the education and experience factors listed in the Essential Qualifications section below. It is your responsibility to provide concrete examples (including dates), that illustrate how you meet each qualification. Failing to do so could result in your application being rejected as candidates will NOT be solicited for incomplete or missing information. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

2. Candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

3. In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, simulations, PSC tests, reference checks, etc. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates. The ability to communicate effectively in writing could be assessed throughout the process.

4. Please clearly identify your substantive group and level, your employment status and your Personal Record Identifier (PRI) on your resume and/or application form if applicable.

5. You must be prepared to provide the original or a certified true copy of your educational credentials.

6. Candidates are entitled to participate in the appointment process in the official language of their choice.

7. Candidates are required to meet the essential qualifications. Depending on the requirements of the positions being staffed from this process, for current or future vacancies, the asset qualifications, operational requirements and organizational needs may be applied at any time during this process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.