Informal Conflict Management Practicioner (PE04)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

WHAT YOU SHOULD KNOW:

• This process is for all Canadians across Canada.
• No cover letter is required, you simply have to answer the screening questions.
• We wish to staff two (2) Informal Conflict Management Practitioner positions within ESDC and create a pool for future needs.
• The positions are bilingual imperative CBC/CBC and located in Gatineau and Halifax.

HOW TO APPLY:

Please demonstrate how you meet the education and experiences (essential and asset) by answering the screening questions. It is your responsibility as a candidate to answer these questions with concrete examples explaining and substantiates in detail: HOW, WHERE and WHEN (MM-YYYY to MM-YYYY) you acquired each of the essential and asset qualifications associated with the education and experiences. Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. Resumes will be used to validate the education and the experiences described in candidates’ answers to the screening questions. Failure to provide sufficient information that demonstrates how you meet the prescreening qualifications will result in your application being screened out.

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

Intent of the process

The immediate need is to staff two (2) Bilingual Imperative CBC/CBC positions: one is located in Gatineau, the other in Halifax.

A pool of partially assessed candidates will be established and may be used for future needs of various language requirements (Bilingual Imperative CBC/CBC, English Essential, French Essential) and of various tenures within the designated workplaces of ESDC.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

Candidates must demonstrate that they have at least 160 hours of official training in the field of informal conflict management / alternative dispute resolution at a recognized institution.

Degree equivalency

EXPERIENCE
Significant and recent* experience providing informal conflict management services in all the following fields: consultation, coaching and mediation, as a third neutral party.
Experience providing advice and assistance to clients at different levels in matters related to informal conflict resolution.
Experience delivering training and presentations in person or virtually.
Experience in the design and the development of training sessions or workshops.

*Significant and recent experience means approximately two (2) years of experience within the past four (4) years dealing with varied and complex files.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

EDUCATION
Graduation with a master's degree from a recognized post-secondary institution with specialization in conflict studies.
Coaching certification.

Degree equivalency

EXPERIENCE
Experience in the design, development and execution of group conflict interventions.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative CBC/CBC
English Essential
French Essential

Information on language requirements

ABILITIES
Ability to deliver information and training sessions.
Ability to create and maintain professional networks and work in partnership.
Ability to analyze issues, provide expert advice to managers and employees on issues related to informal conflict management.
Ability to provide interventions on issues related to informal conflict management
Ability to communicate effectively orally.
Ability to communicate in writing.

PERSONAL SUITABILITY
Adaptability
Client service orientation
Effective interpersonal relationships
Initiative
Judgment
Leadership

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
Willingness and ability to travel frequently.
Willingness and ability to work overtime.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You may be assessed using a variety of tools (e.g., online tests, written examinations, interviews, simulations, presentations, reference checks, etc.).

You must provide proof of your education credentials. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

Persons are entitled to participate in the appointment process in the official language of their choice.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Indeterminate employees at the same group and level or equivalent may be considered for deployment.

All communication regarding this process will be administered via e-mail. It is the candidate's responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e-mail, please contact the contact noted below.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.