GT-03 - Multimedia Technician, GT-04 - Technical Advisor

Important messages

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Assessment accommodation

NEW CLOSING DATE: January 13, 2020

No cover letter is required; candidates must ANSWER THE SCREENING QUESTIONS, by clearly demonstrating how they meet essential qualifications relative to education and experience and asset qualifications, if applicable. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Duties

GT-03

As a GT-03 Multimedia Technician, the successful candidate will be responsible for participating in the development and maintenance of Accessible online training products for Employment and Social Development Canada (ESDC) following design specifications provided by various clients and using various multimedia technologies and following accessibility standards (including but not limited to: HTML5, CSS, SCSS, JavaScript, WCAG 2.0 AA, SCORM).

Prior to the development of the training products, the successful candidate will participate in various project team meetings with clients and project team members in the analysis of storyboards, course design plans, and other training documentation in order to provide advice and technical expertise in product programming, web interface design, and Accessibility requirements for the optimal online training solution.

The successful candidate will attend and collaborate on working groups and forums specialized in educational technology with a view to develop solutions for technical and design problems and product improvements.

GT-04

As a GT-04 Technical Advisor, the successful candidate will be responsible for leading various project teams in the development and maintenance of Accessible online training products for Employment and Social Development Canada (ESDC). Some of the activities required include, but are not limited to: development of project plan with timelines; identification of project resource requirements; assignment of project tasks to project members; leading regular project status and approval meetings; providing advice, guidance, and solutions as required to clients and management; project update reports.

The successful candidate will also be required to participate in the development and maintenance of Accessible online training products for Employment and Social Development Canada (ESDC) following design specifications provided by various clients and using various multimedia technologies and following accessibility standards (including but not limited to: HTML5, CSS, SCSS, JavaScript, WCAG 2.0 AA, SCORM).

Furthermore, the successful candidate will actively participate as a member or lead various working groups to assist in the identification and recommendation of various tools, techniques, practices, processes and templates for use in ESDC.

Work environment

The physical work location is configured to a Government of Canada Workplace 2.0 environment, which includes low baffles and open working spaces. Daily work will be performed in an open office environment involving ongoing exposure to office noise and frequent interruptions.

The job and work requires being part of a multidisciplinary team and involves solving problems and correcting errors over which the successful candidate has no control. Continuous effort is required to remain objective while analyzing facts and developing solutions. The work is subject to frequent interruptions from clients, multiple demands, conflicting work priorities, and changing deadlines and time pressures.

Because of the fast pace of the multimedia industry and its technological innovations, the successful candidate will be required to update his/her skills by following a continuous learning program through Internet searches and study including training sessions and conferences and reading applicable industry journals to keep this knowledge current. In addition, the successful candidate may be required to learn and be able to apply the differences in software upgrades (yearly).

Intent of the process

A pool of qualified candidates may be established and could also be used to staff similar positions with various tenures, various linguistic profiles and/or various security requirements within Employment and Social Development Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION (GT-03 and GT-04)
A high school diploma or an acceptable combination of education, training or experience

Degree equivalency

EXPERIENCE (GT-03 and GT-04)
- Recent experience* developing web or eLearning products in HTML5 from design specifications
- Experience working with clients in a fast-paced, high demand environment with tight deadlines

EXPERIENCE (GT-04 stream only)
- Recent experience* managing eLearning or web projects
- Recent experience* developing eLearning or web products using CSS and JavaScript
- Recent experience* providing eLearning or web design and development advice and guidance to clients and/or colleagues

*Recent experience is defined as having acquired experience within the last two years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION (GT-03 and GT-04)

A diploma from a recognized post-secondary educational program in Multimedia Development, Web Development, Computer Science or another specialty relevant to the position to be staffed or an acceptable combination of education and work experience

Degree equivalency

EXPERIENCE (GT-03 et GT-04)
Experience developing eLearning products using an authoring tool (example: Adapt Learning, Adobe Captivate, DominKnow, Storyline, Articulate, etc.)

Experience in one or more of the following applications:
- Adobe Photoshop
- Adobe Illustrator
- Adobe Dreamweaver
- Adobe Premiere
- Adobe After Effects
- Adobe Audition
- Adobe Character Animator
- Adobe Captivate

Experience with one or more of the following:
- Audio recording and editing
- Video recording and editing
- Animation
- Illustration
- Graphic design

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (BBB/BBB)
English Essential or French Essential

Information on language requirements

KNOWLEDGE (GT-03 and GT-04)
- Knowledge of HTML5, CSS and JavaScript
- Knowledge of the Web Content Accessibility Guidelines (WCAG)

KNOWLEDGE (GT-04 stream only)
- Knowledge of the eLearning or web project lifecycle
- Knowledge of project management principles, practices and tools

ABILITIES AND SKILLS (GT-03 and GT-04)
- Ability to work under pressure in a fast-paced environment with multiple projects and tight deadlines
- Ability to develop web or eLearning content in a logical and aesthetically pleasing manner using desktop publishing or web principles
- Attention to detail
- Ability to apply a set of instructions accurately
- Ability to problem solve
- Ability to communicate effectively in writing
- Ability to communicate effectively orally

ABILITIES AND SKILLS (GT-04 Stream only)
- Ability to debug or troubleshoot code (HTML5, JavaScript,
CSS/SCSS)
- Strategic Thinking
- Negotiating Skills

PERSONAL SUITABILITY (GT-03 and GT-04)
- Reliable
- Positive attitude
- Client Focus
- Organized
- Flexible
- Initiative
- Working Effectively with Others

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self declaring as being a member of one or more of the following EE groups: Aboriginal peoples,persons with disabilities, women and visible minorities

Information on employment equity

OPERATIONAL REQUIREMENT:
The position may require some overtime

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

An assignment, secondment, or acting appointment requires approval of your supervisor.

Please identify clearly for which position(s) you are submitting an application.

Indeterminate employees at the same group and level or equivalent will be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

You must provide proof of your education credentials.

Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

If you are required to travel for any of the assessment phases, travel costs will be at your own expense. As much as possible, we will embrace technology to reduce the need for travel. Please note that employees will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, the employees will be responsible for travel costs.

Candidates must meet the essential qualifications to be appointed to a position.

The essential qualifications that are listed in the statement of merit criteria are mandatory. A pass mark will be established for each. Applicants may be appointed to the position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed. In the event that there are as many applicants who meet the essential qualifications as there are vacancies, the manager may decide not to assess some or all of the asset qualifications.

Pass marks will be established for each qualification. However, achieving the pass mark is not a guarantee of an appointment or that candidates will be put through the next stages of the assessment process. A cut-off score or a top-down approach may be used at any step if there is a sufficient number of candidates to meet immediate and anticipated staffing needs.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Employees are responsible for checking jobs.gc.ca on a regular basis. If you have not already done so, we recommend you register with the jobs.gc.ca e-mail alert system which allows users to automatically receive updates on new Notifications and Advertisements which may be of interest to them. More information on the registration process is available on the jobs.gc.ca website.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.