Various IT positions (CS-02)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note that the position to be filled is located at the following address:
6767 Route de l'Aéroport,
Saint-Hubert (Québec)
J3Y 8Y9

HOW TO APPLY
When submitting your application, you will have to answer questions regarding the education and experience requirements. You MUST CLEARLY DEMONSTRATE with clear and specific examples how you meet these requirements, to specify the exact period (month/year to month/year) and to provide sufficient information to allow the selection committee to assess the depth and breadth of experience in terms of qualifications sought. It is NOT sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities. Information provided throughout your application MUST BE SUPPORTED IN YOUR RESUME. Failure to provide this information in the requested format will result in your application being rejected.

We will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. Some of the benefits for applicants include that you can:
• modify your application/resume at any time BEFORE the closing date,
• complete screening questions which will highlight your qualifications to the hiring manager, and
• verify the status of your application and notification(s), at any time

Duties

Various disciplines:
• Analyst, Integration and Software
• Analyst, IT Support Services
• Support Analyst, User Support
• Analyst, IT Security

Here is an overview of some tasks for each discipline.

Analyst, integration and software packages:
• Analyze, define and document the needs of customers and offer software that best meet the needs. Conduct impact analysis studies.
• Install, configure, integrate and maintain software on various technology platforms. Ensure that the software configuration conforms to the identified specifications. Participate in quality assurance activities.
• Write technical documents such as installation procedures, maintenance guides and threat and risk assessments.
• Diagnose and analyze complex issues to ensure second and third level technical support.

Analyst, IT Support Services:
• Collaborate with clients and stakeholders to discover, analyze, define, model and document IT needs and to ensure that needs are documented in accordance with standards.
• Conduct research with potential stakeholders to identify relevant new and existing IT solutions.
• Participate in project teams and, on occasion, provide short-term management of teams or components of a major project. Prepare work plans and explain and provide technical information to new staff as needed

Support Analyst, User Support:
• Evaluate, troubleshoot, document and manage the use and replacement of LAN, WAN, server, workstation and peripheral equipment, software network and related operating systems, and escalate issues to the higher support level as needed.
• Advise on various technical topics such as systems, standards, protocols and network operating utilities to clients and colleagues.
• Participate in discussions with colleagues, clients, technical advisors and managers to explain technical issues or solve technical problems.

Analyst, IT security:
• Investigate security incidents, oversee proactive measures and implement corrective actions; perform technical research, participate in forensic analysis; Provide coaching and assistance to clients by following approved IT security standards and procedures, as well as developing and implementing solutions; provide technical advice, analysis, and assistance to project managers and clients on IT security issues and as a policy specialist on policy issues , departmental and Government of Canada IT security guidelines and best practices.
• Review the sensitivity statement documents and provide guidance to clients regarding changes that need to be made to address deficiencies related to safety standards. Participate in the conduct of threat and risk assessments for IT systems and voice and data transmission systems.
• Develop, maintain and provide documentation of guidelines and safety standards, as well as user manuals, information and written or verbal responses to customer inquiries, as well as offer them training on topics related to IT security.

Work environment

The Canadian Space Agency, a stimulating environment, is committed to leading the development and application of space knowledge for the benefit of Canadians and humanity.

Besides being a stimulating environment, the Canadian Space Agency offers several interesting amenities:
- gym (badminton, squash, exercices classes);
- library;
- daycare;
- cafeteria;
- free parking.

The Information Technology team at the Canadian Space Agency is a united, competent, multidisciplinary team at the heart of the organization.

We look forward to welcoming you to the team!

Intent of the process

A pool of qualified or partially assessed candidates will be established and could be used to staff similar positions whose length, linguistic profiles and security profiles may vary.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
• Successful completion of two years of acceptable post-secondary education in computer science, information technology or other field related to the position being staffed
OR
A combination of the successful completion of a program of at least one year of acceptable post-secondary education in computer science, information technology or other field related to the position to be staffed, in addition to 5 years of experience in a field related to the position to be staffed

Degree equivalency

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EXPERIENCES:
• Significant* and recent** experience in administration or technical support of workstations (Win7 +) and/or servers (Win2008 and +) in a Microsoft Windows network environment.
• Significant * and recent ** experience working in computer problem solving in an Information Technology environment.

*Significant experience means the depth and breadth of experience associated with having performed a broad range of related activities for a period of approximately two (2) years.
** Recent experience is defined as experience that has been obtained within approximately the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

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ABILITIES/SKILLS:
• Client service orientation and priority management;
• Thinking Things Through;
• Work effectively with others;
• Ability to communicate effectively in orally;
• Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS (may be required for the job)
• Depending on the requirements of the position to be staffed, it is possible that an asset qualification may be required as an essential qualification. In this case, only candidates, veterans and persons with a priority entitlement who possess that specific qualification, in addition to the essential qualifications, will be considered.
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EXPERIENCES :
• Significant * and recent ** experience in systems administration in a Linux environment;
• Significant * and recent ** experience in database administration;
• Recent** experience in the implementation of IT processes or procedures;
• Significant* and recent** experience in cybersecurity;
• Significant* and recent** experience in administration of cloud environment.

*Significant experience means the depth and breadth of experience associated with having performed a broad range of related activities for a period of approximately two (2) years.
** Recent experience is defined as experience that has been obtained within approximately the last five (5) years.

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KNOWLEDGE :
• Knowledge of computers, their software and peripherals, Local Area Networks (LAN) and Wide Area Networks (WAN), IT telecommunications, IT security concepts and principles and the system architectures in client-server and web environments;
• Knowledge of Windows Operating System 7 and more recent;
• Knowledge of Windows Server 2008 and more recent;
• Knowledge of cybersecurity;
• Knowledge of Linux Operating System.

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ORGANIZATIONAL NEEDS
• In our efforts to achieve a representative workforce, and in accordance with the Employment Equity Act, consideration may be given to candidates self-identifying as belonging to one of the following designated groups: Women, Aboriginal people, members of visible minorities and persons with disabilities.

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OPERATIONAL REQUIREMENTS
• Willingness and ability to work overtime, as required
• Travel occasionally

Conditions of employment

SECURITY/RELIABILITY:
• Reliability status
• Secret security clearance
• Top secret security clearance

Note: Those selected must meet this condition on appointment and maintain it throughout their tenure in the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Candidates must be available for a written exam or for an interview when invited.

You must provide proof of your education credentials.

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, PSC tests and reference checks.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process. All information pertaining to the process will be sent by email. It is therefore your responsibility to verify your email account for new communication regarding this selection process on a regular basis.

Assets qualifications (others qualifications) could be used at the preselection phase.

Persons are entitled to participate in the appointment process in the official language of their choice.

Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email.)

In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.