Assistant Director of Learning Platforms User Experience (UX)

Update: Amendment to the second experience criterion.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

In this exciting role, located at the Asticou Centre in Gatineau, you will be the Assistant Director of Learning Platforms User Experience (UX). In this role, you will help define and modernize the Schools learning technology ecosystem used by 260,000 federal public servants.

You will be providing leadership and work with staff to operate and manage the School’s learning management systems, understand current and emerging user needs and learning technologies, coordinate and mentor staff to pilot programs to develop user journeys and service designs, investigate new learning technologies and functionalities, recommending and implement solutions and services that will most effectively enhance the learning experiences for Public Servants across Canada.

You are most likely a fit if…

• You are a creative thinker – someone who can think outside of the box
• You are not rigid in beliefs or expectations, and are always willing to learn or try something new.
• You enjoy work hard and with passion, and are committed to getting the job done through sustained effort in the face of adversity.
• You can maintain consistency and focus over time with a positive “never give up” attitude
• You subscribe to a servant-leadership approach that will help coach and grow a world-class multi-disciplinary User Experience Design team, covering user research, interaction design, visual design and other areas of design
• You have a curiosity to understand, cultivate and improve client and stakeholder relationships
• Urgency is your sixth sense, and you know how to leverage your team and peers to get things done.

Any of this sound like you? If yes, submit your application today!

Intent of the process

A pool of candidates resulting from this process may be used to fill similar positions with other federal government departments or agencies.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

Graduation with a degree from a recognized post-secondary institution in Computer Science, Information Technology (IT), Educational Technology or an acceptable combination of education, training and/or experience, that is comparable to a degree from a recognized post-secondary institution with specialization relevant to the work to be performed.

Degree equivalency

Experience

Significant* experience in the research, design, development, implementation, support and maintenance of information technologies with an emphasis on enterprise-level educational/learning systems.

Experience in the implementation of tools and supports for end users of national, regional or enterprise-level systems (For example : standards, training, tier 1 support, advisory services).

Experience providing advice to senior management (i.e. director and above) related to IT and/or Educational Technologies.

Experience with human centred design, planning and conducting user research, and rapid prototyping and testing using agile work methods.

Experience in managing human resources**

* Significant is defined as having performed the duties for a minimum of 2 years.

** Human Resources Management: Applicants must clearly demonstrate that they have managed human resources. Some examples of managing human resources may include: assigning work, managing performance, developing resourcing plans, determining needs and approving training, etc. Applicants must indicate the number of staff they supervised.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Knowledge

Knowledge of modern, agile software development processes
Knowledge of IM/IT trends as they relate to the Government of Canada’s agenda.

Leadership Competencies

Create Vision and Strategy
Mobilize People
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results

Abilities

Ability to lead, plan and control IM/IT complex project activities.
Ability to develop, articulate and implement a vision and strategy for learning technology and digital learning to support public service teaching and learning.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.