Team Leader

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In your PSRS questionnaire responses, clarity, coherence, conciseness as well
as appropriate attention to detail (spelling, grammar and relevance to the
factor being substantiated) will be used to evaluate the essential qualifications.

Work environment

Are you looking for an organization where there is constant action and where
challenges abound? An organization where your thirst for innovation will be
valued and encouraged? Are you looking to put your skills to good use and
contribute to an attractive, dynamic and high-performing organization?

Then we have a job for you!

A wide range of opportunities exist for individuals seeking new challenges in a
highly dynamic and fast-paced work environment. We value the contribution of
employees who are adaptable to change, are eager to contribute to our
commitments in our day-to-day activities, and who are constantly seeking new
opportunities to challenge themselves all while serving their fellow Canadians.

Who are we?

Public Services and Procurement Canada (PSPC) is the engine that powers the
Government of Canada. We support the daily operations of roughly 106 federal
departments and agencies. By focusing on what we do best - providing
innovative common services to the government - we help departments focus
on what they do best: serving Canadians.

Did you know that Public Services and Procurement Canada was selected as
one of Canada's Best Diversity Employers in 2018 for a second year in a row?
We invite you to join an organization that is committed to ensuring an inclusive
workplace and respect for all!

Intent of the process

A pool of partially qualified candidates may be established through this process
to staff similar positions with various tenures within Public Services and
Procurement Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or employer-approved alternatives.

The employer-approved alternatives to a secondary school diploma are:
◦A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
◦An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

-Experience identifying issues and developing advice and options in order to minimize risk and resolve a problem.
-Experience providing strategic advice and guidance to various stakeholders or management.
-Experience in coaching others.
-Experience in supervising staff.
-Experience providing service to the public in an environment where there is a high volume of clients.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES:
- Client Service Competency Level 1: Delivers high-quality client service
- Analytical thinking – analyzing and synthesizing information to understand issues, identify options, and support sound decision making.
- Developing Others – fostering employee development by providing a supportive learning environment.

ABILITIES AND SKILLS:
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.
- Ability to work under pressure and prioritize tasks and in order to meet deadlines.
- Ability to analyze and solve problems and identify new emerging issues in the organization.
- Ability to create, manipulate, update and correct reports using a variety of functions in Excel.

PERSONAL SUITABILITY:
- Judgement
- Dependability
- Values & Ethics

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE:
-Experience in the use of computer systems in the Compensation and Benefits area such as Peoplesoft, Case Management Tool (CMT) Regional Pay System (RPS) and/or Phoenix.
- Experience in the provision of compensation services within the Federal Public Service.
- Experience in the application of compensation and benefits acts, regulations, rules and procedures.

The Public Service of Canada is committed to building a skilled, diverse
workforce reflective of Canadian society. As a result, it promotes employment
equity and encourages candidates to indicate voluntarily on their application if
they are a woman, an Aboriginal person, a person with a disability or a
member of a visible minority group.

OPERATIONAL REQUIREMENTS:
- Willingness to travel.
- Willingness to work overtime.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official
language of their choice. Applicants are asked to indicate their preferred official
language in their application.

COMMUNICATION METHOD: Our intention is to communicate with candidates
via email. Candidates must include in their application a valid email address
and ensure this address is functional at all times and accepts messages from
unknown users (some email systems block these types of email). It is the candidate's
responsibility to ensure that any changes to their personal information be
provided to the email address indicated on this job advertisement.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.