AS01 – Various Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You will be required to show how you demonstrate the essential qualifications (i.e. Education and Experience) for the initial screening through your resume and in answering online screening questions. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in screening questions should be supported by your resume.

Failure to provide the above information in the format required may result in your application being rejected from the process.

Our organization will only accept on-line applications for this advertisement. All job applications must therefore be submitted through www.canada.ca/government-jobs. For this advertisement, applicants will be required to provide information which is only accessible when applying on-line (namely the job questionnaire).

Work environment

Work environment
The Office of the DND/CAF Ombudsman investigates complaints and serves as a neutral third party on matters related to the Department of National Defence and the Canadian Armed Forces. Acting independently of the chain of command and managers, the Ombudsman reports directly to the Minister of National Defence. The ultimate goal of the Office is to contribute to substantial and long-lasting improvements to the Defence community.

Overall, the Office of the DND/CAF Ombudsman scores some of the highest rates of satisfaction in key areas such as mental health, diversity and inclusiveness, employee engagement & retention and leadership within the department. The Office supports career development, training opportunities and fosters a work environment that encourages a healthy work-life balance and workplace well-being.

Location
Our Office is located in downtown Ottawa, on 100 Metcalfe Street. Our building can easily be accessed by public transportation O Train, OC Transpo and STO (Gatineau). We are a few steps away from Sparks street, many restaurants and cafés.

At the Office of the DND/CAF Ombudsman, we offer programs such as:
• Flexible work arrangements
• Internally run developmental programs.
• Mental Health Initiatives & Training and Active Healthy Workplace Committee
• DND employee discounts for travel, shopping and accommodations as part of the CFOne program

Intent of the process

There is an immediate need to staff indeterminate, term, acting, and assignment positions in Ottawa, Ontario. A pool of qualified candidates may be established and may be used to staff similar positions.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
ED01. Secondary school diploma or a suitable combination of education, experience and training.

IF YOU HAVE FOREIGN CREDENTIALS, please follow the link below for information on how to obtain a degree equivalency. You must obtain an equivalency, at your own expense, in order to be considered for appointment into the public service.

Degree equivalency

EXPERIENCE:
EX01. Experience in operating a computer and utilizing Microsoft Office Excel, Office and MS Outlook.

EX02. Experience in the delivery of administrative support in one or more of the following areas:

-Human Resources
-Material and Asset management
-Procurement
-Facilities management and accommodations
-Telecommunications
-Information Management
-Information Technology and Health and safety
-Security
-Corporate Reporting
-Planning or
-Finance

** Must provide concrete examples of the types of support provided. It is insufficient to simply state you have the experience.

EX03. Experience working in a client service environment.

ABILITIES:
AB01. Ability to manage priorities and meet deadlines.
AB02. Ability to communicate effectively orally.
AB03. Ability to communicate effectively in writing.

PERSONAL SUITABILITY:
PS01. Effective interpersonal relationships
PS02. Client service orientation
PS03. Initiative
PS04. Reliability
PS05. Attention to detail
PS06. Discretion

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

OPERATIONAL REQUIREMENTS:
Overtime on short notice; and
May be required to work weekends.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
VARIOUS: BBB/BBB, CCC/CCC, CBC/CBC, English Essential, French Essential.

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:
AEX01. Experience in planning and coordinating activities, projects and initiatives within information and records management.
AEX02. Experience in working with a computerized financial management accounting system (SAP).
AEX03. Experience in working with a computerized Salary forecasting tool (SFT).
AEX04. Experience in tracking budget expenditures.
AEX05. Experience creating and producing financial reports for use by management.
AEX06. Experience making travel arrangements.
AEX07. Experience in providing administrative support to a manager including coordinating meetings; managing calendars; writing meeting minutes and preparing binders.
AEX08. Experience in providing HR support including assisting clients on HR procedures, Staffing processes, and required documents.
AEX09. Experience in planning and coordinating activities, and/ or projects and/or initiatives related to business planning and/or performance management and/or Corporate Reporting.

Conditions of employment

CONDITIONS OF EMPLOYMENT:
The candidate must swear an Oath of confidentiality before being appointed to the position.
Security clearance: Reliability

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Interviews may be conducted.

A written exam may be administered.

Reference checks may be conducted.

You must provide proof of your education credentials at the time of interview.
A top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates must meet all of the essential qualifications noted in the Statement of Merit Criteria to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

The client organization will accept applications on-line only.

All job applications must be submitted through www.canada.ca/government-jobs. The following are some of the benefits associated with applying on-line:

- Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
- Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
- Applicants can verify the status of their applications, at any time.
- Applicants can be notified electronically of tests or interviews and results.
- For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button “Apply Online” below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews).

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

All notifications for this process will be posted on www.jobs.gc.ca. It is the responsibility of each person to check for notifications on the www.jobs.gc.ca site

The Department of National Defence thanks all those who apply.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.