**Amendment** Extention of the closing date** Seeking an IT Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***Please note that the closing date has been extended to December 9, 2019.***

Work environment

The Military Police Complaints Commission of Canada (MPCC) reviews and investigates allegations of misconduct by members of Canada’s Military Police. It also reviews and investigates allegations of interference in a Military Police investigation.

For more information please consult the MPCC website : https://www.mpcc-cppm.gc.ca/index-eng.aspx

Employees at the MPCC, a micro-organisation with less than 30 employees, have the opportunity to impact the organisation in a meaningful way. We are a diverse group that fosters inclusiveness and mental health.

Intent of the process

The intent of the process is to fill an indeterminate position that is currently vacant.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE

Recent* experience providing technical support to clients by solving IT problems in a Windows network environment ;

Recent* experience in the implementation, installation, configuration, maintenance and troubleshooting of Windows 10 computers in a Windows network environment ;

Experience building core operating system images ;

Experience with HTML coding and web development tools.

*Recent experience is defined as having performed the functions for the last 2 years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)
Please note that candidates must meet the language requirements to be appointed to the position.
A second language evaluation may be administrated at the beginning of the assessment process.

In order to help you decide if you should apply to this bilingual position, an optional self-assessment of your skills in your second official language is available for you to take before completing your application :

www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html

Information on language requirements

COMPETENCIES

Reliability
Attention to details
Initiative
Effective Interpersonal Relationship
Judgment
Reasoning

ABILITIES

Ability to priorities and manage a high workload;
Ability to communicate effectively in writing;
Ability to communicate effectively in oral.

The following may be applied / assessed at a later date (may be needed for the job)

ASSETS

Experience supporting and troubleshooting Android and/or IOS smartphone devices in an enterprise environment;
Experience in asset/inventory management of IT equipment (Track-It);
Experience using a helpdesk tracking system (Track-It);
Experience supporting applications in a Microsoft Office 365 environment;
Experience using SharePoint;
Experience using an electronic and document records management system;

ORGANIZATIONAL NEEDS

In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal persons, Persons with a disability, Visible minorities; and Women.

OPERATIONAL REQUIREMENTS

Ability and willingness to work overtime as required

Schedule of work is 9 to 5.

Conditions of employment

Secret security clearance

Ability and willingness to carry and/or manipulate IT equipment such as desktop computers, monitors and printers, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All communication could be used to assess your ability to communicate effectively in writing at any stage of this process.

Candidates are entitled to participate in the appointment process in the official language of their choice.

Candidates may be asked to provide proof of education credentials during the assessment process. Candidates with foreign credentials will have to provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

For this selection process, it is our intention to communicate with candidates via email for assessment purposes. To that end, candidates must include a valid email address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.