Technical Advisor/Team Leader, Development/Application

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

What makes inventories different from other job advertisements? You only need to apply once, but can be considered for different job opportunities. Don’t worry, even if your application is not selected for one job, your application remains in the inventory and can be selected again for the entire duration that the inventory remains open. As an applicant, you can go back and update your resume at any time.

Work environment

***The Department of Justice Canada is currently recruiting talented, skilled and passionate IT specialists! ***
Looking for a rewarding and meaningful career in IM/IT? Want to ensure that the right tools get the right information to the right people at the right time to inform the right decisions? Looking to work in a collaborative and mutually supportive team environment?

***What can you expect working at Justice Canada? ***
IT specialists work in partnership with Shared Services Canada to deliver IT services to all of Justice’s offices in Ottawa and across the country. If you’re looking for challenges, you will have an opportunity to gain valuable work skills with experienced team members.

Our priorities are delivering digital services to Canadians, legal services to Government and leveraging internal digital services and data to enable the delivery of a modern justice system and high-quality legal services to the Government. We look to new methods, tools and ideas to improve how we design, build and deliver services. Justice Canada is unique in the federal Government with clients located across the country, and within some 40 federal departments and agencies. Our IT organization is designed to provide both strategic and operational functions.

LIKE WHAT YOU READ? Then make a difference and consider a career with Canada’s largest law firm!

Intent of the process

Inventory. A pool of partially qualified candidates may be established to staff similar positions in various locations within the Department of Justice with various tenures (indeterminate, term, casuals, acting appointments, deployments, secondments/assignments and Interchange Canada), various language requirements and various security levels.

If a pool is established following this selection process, all federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA) will be able to use it in order to staff similar positions across Canada. By applying to this process you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

(ED1) Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE:

(EX-1) Recent* and significant** experience providing technical services in at least one of the following areas:
• IT Infrastructure/Operations
• Application Development
• IT Desktop Support
• Help Desk Support
• Database Development
• Database Administration
• System Administration
• Infrastructure Administration
• IT Security
• IM/IT Business Analysis
• IM/IT Project Management

(EX-2) Experience assisting in drafting or documenting business needs or user requirements (such as rationale, scope, functional and non-functional requirements)

(EX-3) Significant** experience analyzing complex*** IM/IT situations.

(EX-4) Recent* and significant** experience in the provision of advice OR recommendations on IM/IT issues to management****.

DEFINITIONS:
• Wherever “IM/IT” (Information Management (IM) / Information Technology (IT)) systems is indicated, it is to be interpreted as “IM or IT”.
• Recent* experience refers to experience normally acquired within the last five (5) years of work.
• Significant** experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately two (2) years. However, a shorter duration may be considered based on demonstrated complexity and diversity of work performed, scope of work, and/or level of direct accountability for a wide variety of complex files and/or projects/initiatives.
• Complex*** is defined as an IT or IM project or initiative that involves multiple stakeholder groups, requiring research and analysis.
• Management**** is defined as manager level or equivalent and above.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:

(AED1) A degree from a recognized post-secondary institution in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE:

(AEX1) Experience in designing, securing or supporting Cloud-based solutions.
(AEX2) Recent* experience in IT service management framework and tools that support one or more of the following disciplines: incident management, problem management, change management or release management.
(AEX3) Recent* experience developing or customizing large scale Commercial Off The Shelf (COTS) software such as SAP, Microsoft Dynamics, SharePoint, PeopleSoft, or GCDocs.
(AEX4) Recent* experience in developing and maintaining technical solutions using frameworks such as ASP., .Net, C#, Java, JavaScript.
(AEX5) Experience working in IT projects or service delivery using an Agile approach, such as Scrum or Extreme Programming.
(AEX6) Recent* experience in the installation, configuration, monitoring and administration of Microsoft SQL
(AEX7) Recent* experience developing in Microsoft SQL
(AEX8) Experience maintaining and administrating a Windows Server operating system platform, such as 2012R2 or 2016.
(AEX9) Experience in administrating Windows based IT infrastructure such as web, database and application servers in all technical environments (Development / User Acceptance Test / Production), which includes securing public facing websites from potential vulnerabilities.
(AEX10) Experience developing or contributing towards Enterprise Architecture deliverables in one of the following architectural domains as per the GC Enterprise Architecture Framework or TOGAF:
1. Business Architecture
2. Information Architecture
3. Application Architecture
4. Technology Architecture
5. Security Architecture
(AEX11) Experience supporting IT security risk assessment activities.
(AEX12) Experience monitoring devices in a corporate environment with IT Security technical safeguards such as network firewalls, Security Information Event Management (SIEM) tools, intrusion detection, Antivirus, or other prevention technologies.
(AEX13) Experience working with project teams or clients in preparing project deliverables (for example business cases, project charters, project plans, business requirements, status reports, etc.).
(AEX14) Experience performing business analyst functions (for example, planning, managing and facilitating requirements gathering activities, validating requirements, conducting business process analysis, developing and documenting business process, etc.).
(AEX15) Experience in the preparation of operational plans, briefing notes, presentations or reports for management****.
(AEX16) Experience in supervising staff (i.e staff, students, consultants or project team members).
(AEX17) Experience in negotiating, establishing, or monitoring service level agreements or contracts with a service provider or vendor.
(AEX18) Recent* experience with the support or use of eDiscovery or evidence management platforms (such as Ringtail or NUIX).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
(English Essential, French Essential, English or French Essential or Bilingual Imperative such as BBB/BBB, CBC/CBC, CCC/CCC).

Information on language requirements

COMPETENCIES:

(C1) Communication – Oral
(C2) Communication - Written
(C3) Client Focus
(C4) Teamwork
(C5) Planning and Organizing
(C6) Analytical Thinking
(C7) Creative Thinking

The following may be applied / assessed at a later date (may be needed for the job)

CERTIFICATION ASSETS:

(AC1) Business Analysis certification, such as PMI-PB.
(AC2) Project Management Certification, such as PMP or PRINCE2.
(AC3) ITIL Certification.
(AC4) Current certification in an IM/IT security discipline such as CISSP, CISM, CRISC or GCIA.
(AC5) Agile Scrum certification.

COMPETENCIES:

(ACOMP1) Leadership

ORGANIZATIONAL NEEDS
The Department of Justice Canada is committed to maintaining a representative workforce reflective of Canadian society. In support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as members of Aboriginal peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs.

OPERATIONAL REQUIREMENTS
• Willing and able to work overtime.
• Willing and able to be on-call, as required.
• Willing and able to travel periodically in order to work off-site, particularly in a geographically dispersed environment.

Conditions of employment

Various Security Clearances: Reliability and Secret. Depending on position to be staffed.

The hiring department is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must provide residence information for the last five (5) years and to be eligible for a "Secret" clearance, you must provide residence information for the last ten (10) years. The process may involve reference inquiries, verification of qualifications, criminal records checks, credit checks (if required) and fingerprints.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

-The Department of Justice encourages persons with priority entitlements to self refer to our selection processes in circumstances where they believe to meet the essential qualifications of the advertised position.
-Please note that applications received through any means other than the www.jobs.gc.ca website will not be considered.
-Random selection may be used.
-Top down selection may be used at any point during the assessment phase.
-Candidates may be required to meet some of the asset qualifications depending on the requirements of the specific position being staffed. Asset qualifications may be used to in order to manage the number of applicants for this inventory.
-Extractions from this selection process will be ongoing. Results from previous extractions will be deemed valid for future extractions.
-Please note the first extraction from this selection process may be as early as December 02, 2019.
-An interview will be administered.
-Reference checks will be completed.
-Any travel expenses incurred by candidates to attend evaluations under this selection process will be the candidate's responsibility.
-Proof of education will be required prior to the start date of the offer of employment. If you have a foreign degree(s), you will have to provide proof of Canadian equivalency.
-Communication for this process will be sent via e-mail. It is the responsibility of the candidate to ensure that a current and valid e-mail address is provided with their application and that it accepts messages from unknown senders.
-Any communication with the candidates through this staffing process may be used to evaluate qualifications listed and other qualifications.
-Other qualifications not mentioned on this advertisement may be assessed depending on the position to be staffed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.