Various Clerical/Administrative Positions CR-04, CR-05, AS-01, PM-01

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note when submitting an application to this selection process, you will be prompted to answer questions concerning the essential education and experience qualifications and, if applicable, other (essential and nonessential) qualifications.

Candidates may not be solicited for incomplete or possible missing information.

INSTRUCTIONS
When recording your examples, be sure you:
- Provide concrete, specific examples of actions that speak directly to the experience sought.
- Provide all examples in sentence format.

Failure to provide the above information in the format required may result in your application being rejected from the process.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED!!!

Work environment

At Veterans Affairs Canada, a Federal government job means developing skills, fostering teamwork, and supporting creativity and innovation. We know it takes people from diverse pools of talent to make this happen. That is why we are looking for people like you. Veterans Affairs Canada's mandate is to support the well-being of Veterans and their families, and to promote recognition and remembrance of the achievements and sacrifices of those who served Canada in times of war, military conflict and peace.

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, language requirements, and/or security clearance levels in various Federal Government Departments or Agencies, in various locations.

Positions to be filled: Number to be determined

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
ED1 - Successful completion of a secondary school diploma OR *employer-approved alternative.

*Employer-approved alternative is an acceptable combination of training and experience. This is defined as experience performing tasks such as: typing, filing, sending and replying to e-mail, answering telephone inquiries, etc. and training in the basic use of computers.

Degree equivalency

EXPERIENCE:
NOTE - REQUIRED FOR CR-04, CR-05, AS-01 AND PM-01
EX1 - Experience providing service to clients by telephone, in person or in writing.
EX2 - Experience using various software such as word processing, spreadsheets and email.

NOTE - REQUIRED FOR AS-01 AND PM-01 ONLY:
EX3 - Experience providing administrative or program support services.

ABILITY / COMPETENCIES:
AB1 - Ability to use reasoning skills to solve problems*
AB2 - Oral Communication**
AB3 - Written Communication**
*Will be assessed using the General Competency Test Level 1 https://www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/human-resources-toolbox/personnel-psychology-centre/consultation-test-services/public-service-commission-tests/general-competency-test-level-1-1-207/general-competency-test-level-1-gct1-practice-test-instructions-sample-questions.html
**Will be assessed using your answers to the questions in the job application.

PERSONAL SUITABILITIES
PS1 - Dependability**
PS2 - Judgement**
PS3 - Initiative**
PS4 - Client service orientation**
PS5 - Effective interpersonal relationships**
**Will be assessed using your answers to the questions in the job application.

The following will be applied / assessed at a later date (essential for the job)

English or French

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION:
AED1 - Successful completion of a post-secondary school diploma or a degree from a recognized post-secondary institution (e.g. college, CEGEP, technical college or university).

EXPERIENCE:
AEX1 - Experience as a member of the Canadian Armed Forces

Degree equivalency

ORGANIZATIONAL NEEDS
In support of achieving its commitment to a diversified workforce, consideration may be given to candidates self-identifying as belonging to one (1) of the designated employment equity groups, under the Employment Equity Act, women, Aboriginal peoples, members of a visible minority group or persons with disabilities.

Conditions of employment

Reliability Status or Secret security clearance.

Ability to lift and/or carry a maximum of 35 lbs (16kg) may be required depending on the position being filled.

OPERATIONAL REQUIREMENTS - may be required depending on the position being filled:
- May be required to work overtime on short notice.
- May be required to bend, stand, stretch for an extended period of time.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications.

Various random selection methods may be used to manage the number of applications.

Candidates will be asked to provide proof of their education credentials, and proof of citizenship at a later date.

An interview and/or written exam may be administered.

Reference checks may be sought. The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

For more information on applying for positions with the Federal Government of Canada, please see the following video http://www.youtube.com/watch?v=0GW7P3g9hhI

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.