Employee and Organizational Assistance Program (EOAP) Counsellor

Update: *AMENDED CLOSING DATE*

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (non-essential) qualifications. When answering these questions, please provide detailed, concrete examples that clearly demonstrate how you meet the requirement. The screening board cannot make any assumptions about candidates’ experience. You must include the length of time that you performed each function and where you obtained the qualification. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Your answers to the screening questions should be supported by your résumé. Failure to clearly substantiate how you meet the screening criteria may result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.

Work environment

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, auditing and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link: http://www.tpsgc-pwgsc.gc.ca/apropos-about/pe-pc-eng.html

Intent of the process

This process is designed to fill one position in Halifax, Nova Scotia on an indeterminate basis with a bilingual imperative language profile of CBC/CBC. A qualified pool of candidates may be established. This pool of qualified candidates may be used to staff similar positions with similar requirements within the Atlantic Region.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a Master’s degree in Counselling, Social Work, or Psychology from a recognized university.

Degree equivalency

OCCUPATIONAL CERTIFICATION

A member in good standing (or eligible to be a member) with a professional association or college.

EXPERIENCE

EXP 1: Recent* and significant** experience in providing crisis intervention, assessment, short-term counselling, referral and follow-up to individuals with mental health, personal or work-related issues using various therapeutic approaches (such as: cognitive-behavioural, brief or solution-focused, choice therapy).

EXP 2: Experience in developing consulting relationships with managers in order to assist them in managing employees with mental health issues, ensuring the psychological health and safety of employees and identifying organizational issues that are impacting employees in the workplace.

EXP 3: Experience in liaising with other internal services (such as: Disability Management; Labour Relations; Occupational Health and Safety; Conflict Management; or Organisational Development) and community based health care professionals on client issues.

EXP 4: Experience designing, coordinating and facilitating well-being sessions.

*Recent is defined as experience acquired within the past five years.
**Significant is defined as the depth and breadth of three years’ experience associated with the performance of a broad range of complex duties.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

K1: Knowledge of counselling theories/crisis intervention/trauma management/suicide prevention
K2: Knowledge of concepts and principles related to workplace well-being

ABILITIES

A1: Ability to work under pressure
A2: Ability to evaluate the needs and problems of clients and to help them define and apply solutions
A3: Ability to provide workplace group interventions such as: bereavement, critical incident stress debriefing, downsizing, violence in the workplace
A4: Ability to counsel executives or managers to deal with individuals who are experiencing well-being issues
A5: Ability to work independently
A6: Ability to communicate effectively orally
A7: Ability to communicate effectively in writing

PERSONAL SUITABILITIES

PS1: Judgment
PS2: Reliability
PS3: Interpersonal Skills
PS4: Flexibility
PS5: Client Service Orientation
PS6: Discretion

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

AQ 1: Experience as an Employee Assistance Program (EAP) Counsellor.

Conditions of employment

Reliability Status security clearance

Willingness and ability to travel
Willingness and ability to work overtime
Adherence to the PSPC Code of Conduct

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users as some email systems block these types of email.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.