Various Technical/Analyst/Team Lead IM/IT positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

You are interested in an IM/IT position within Innovation, Science and Economic Development Canada! This is a great opportunity to apply on a wide range of positions (24 in total) that are open within our department.

In order to be considered for one (1) or several of the below-mentioned positions, you will need to provide a detailed answer to four (4) questions. One (1) concerning the essential education and three (3) concerning experiences required for ALL POSITIONS.

There will be additional experiences required for each position, which will only require a “yes” or “no” answer.

However, you will have to demonstrate IN YOUR RÉSUMÉ how you meet the additional experience(s) related to the positions that you are interested in. The required additional experiences for each position are indicated below in parentheses beside each position title.

Here are the twenty-four (24) positions along with their required additional experiences:

► Technical Advisor, IT Support Services
. . .(Experience 7)

► Technical Advisor, Group Policy Object (GPO) Management
. . .(Experience 5 and 7)

► Technical Advisor, Corporate Browser Management
. . .(Experience 5)

► Technical Advisor, Engineering Scripting
. . .(Experience 5 and 11)

► Technical Advisor, IT Service Management
. . .(Experience 4, 5 and 10)

► Technical Advisor Application Development
. . .(Experience 4, 5, 6, 8, 9, and 18)

► Technical Advisor, Readiness and Rollout
. . .(Experience 10)

► Technical Advisor, SAP BASIS Administration/Architecture
. . (Experience 4, 9, 13, 14, 15)

► Technical Advisor, Application Support, Development and Testing
. . (Experience 4, 6, 8 and 18)

► Team Leader, IT security
. . (Experience 5, 7 and 16)

► Project Leader/Technical Advisor, Information Architecture
. . (Experience 4, 5 and 12)

► Technical Advisor
. . (Experience 4, 5 and 18)

► Technical Advisor, Application Development and Maintenance
. . .(Experience 4, 5, 6 and 18)

► Team Leader, IT Support
. . .(no additional experience is required, other than those that are common to all positions)

► Team Leader, Quality Assurance/Quality Control
. . .(Experience 4, 6, 8 and 10)

► Team Leader and SAP Production Readiness Coordinator
. . .(Experience 4, 8 and 9)

► Team Leader, Service Management
. . .(Experience 4, 5 and 10)

► Team Leader, Readiness and Rollout
. . .(Experience 5, 8 and 9)

► Team Leader Software Development
. . .(Experience 4, 5 and 18)

► Team Leader, Engineering
. . .(Experience 5 and 11)

► Team Leader, SAP Security, Roles & Authorizations
. . .(Experience 4, 9, 17, 19 and 20)

► Team Leader, Application Development and Maintenance
. . .(Experience 4, 9 and 18)

► Technical Advisor, Enterprise and Operational support
. . .(Experience 4, 5, 6 and 10)

► Team Leader, Enterprise and Operation support Services
. . .(Experience 4, 5, 6 and 10)

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be one of the winners of the Canada's Top 100 Employers 2019 competition. This competition recognizes Canadian employers with exceptional human resources programs and forward-thinking workplace policies.

ISED offers a wide variety of unique career opportunities and prioritizes advancement, professional development, and continuing education. Employees have the opportunity to join employee-lead networks, participate in on-the-job training and access other career development tools and programs to continuously progress on a professional and personal level.

ISED strives to build a culture that enshrines mental health, safety and well-being in all aspects of the workplace through collaboration, inclusivity and respect. To support employee wellness, employees have access to resources such as our new Canadian Innovation Centre for Mental Health in the Workplace. This centre promotes a safe, respectful and inclusive space for employees to share, support, network, and collaborate and attend seminars on mental health and well-being. Events include seminars on mental health and well-being, yoga, mindfulness, and more.

ISED has also modernized the workplace in order to attract, retain and encourage public servants to work smarter, greener and healthier to better serve Canadians.

Intent of the process

A pool of partially qualified candidates may be created to staff similar positions with various tenures (indeterminate, deployment, specified period, assignment, secondment), various security requirements and various language profiles. By default and in the interest of the greater public service, pools created as a result of collective staffing processes at ISED will be shared with other government departments.

Positions to be filled: 30

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION 1:
► Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

ESSENTIAL EXPERIENCES FOR ALL POSITIONS:
► EXPERIENCE 1:
Experience in analyzing requirements or issues and providing technical advice to senior management or clients.

► EXPERIENCE 2:
Experience working as part of multi-disciplinary team in the domain of Information Management or Information Technology (IM/IT) environment.

► EXPERIENCE 3:
Experience providing support to resolve complex issues in a domain of Information Management or Information Technology (IM/IT) environment.

ADDITIONAL EXPERIENCES:
► EXPERIENCE 4:
Recent* experience in implementing or participating in the System Development Life Cycle (SDLC) phases for large multi-tiered applications or other large applications, such as development, design, testing, operations support and configuration.
*Recent experience is defined as within the past five (5) years.

► EXPERIENCE 5:
Experience in providing innovative solutions in the domain of Information Management or Information Technology (IM/IT).

► EXPERIENCE 6:
Experience querying, maintaining or developing applications using a relational database such as Oracle.

► EXPERIENCE 7:
Recent experience* in Group Policy Object (GPO**) management
*Recent experience is defined as within the past five (5) years.
**GPO, a collection of Group Policy settings that defines what a system will look like and how it will behave for a defined group of users.

► EXPERIENCE 8:
Experience in testing, such as:
- System
- Functional
- Regression
- Development
- Integration

► EXPERIENCE 9:
Experience managing, planning, scheduling and controlling of software releases through different stages and environments, including deployment, such as SAP* or SCCM**.
*SAP - is an Enterprise Resource Planning (ERP) also known as the Government of Canada Integrated Financial Materiel System (IFMS), which is the financial systems of records that supports initiatives that are important in achieving departmental financial priorities and objectives.
**SCCM, System Center Configuration Manager.

► EXPERIENCE 10:
Experience developing and adapting processes to changing business needs.

► EXPERIENCE 11:
Experience providing technical expertise in the development, management and maintenance of software scripts for the automated installation of desktop software in an enterprise Windows desktop environment using one or more of the following tools: Microsoft Visual Studio’s VB.NET, Install Shield, Wise Package Editor.

► EXPERIENCE 12:
Experience with information architecture or data management, such as experience with functional support of GCdocs*.
*GCdocs is the Government of Canada's document management application. GCdocs replaces the use of sector-based shared drives at Innovation, Science and Economic Development Canada (ISED). GCdocs allows ISED employees to create, save, find and share content with their colleagues across the department using a single, centralized tool.

► EXPERIENCE 13:
Experience in architecting and supporting solutions around SAP ecosystems and a technology stack of SAP Enterprise Core Component (ECC), System Landscape Directory (SLD), Process Integration (PI/PO), Fiori, Content Management and Solution Manager.
*SAP - an unfunded contribution program, supports ad-hoc initiatives that are important in achieving departmental priorities and objectives, and that are strategic to the Delivery Sectors in relation to their objectives and activities.

► EXPERIENCE 14:
Hands-on experience with SAP BASIS tasks, such as designing and implementing landscape and infrastructure, client strategy, capacity planning (sizing), backup and recovery strategy, SAP upgrades, OS/DB migration, systems refresh/client copies and BASIS administration, within an enterprise environment.

► EXPERIENCE 15:
Experience executing and coordinating SAP system upgrades and enhancement package installation.

► EXPERIENCE 16:
Recent* experience in Information Technology Security (IT).
*Recent experience is defined as within the past five (5) years.

► EXPERIENCE 17:
Experience in the configuration, maintenance and support of SAP* (IFMS)** Security, Roles and Authorizations in an Enterprise Resource Planning environment.
*SAP - is an Enterprise Resource Planning (ERP) also known as the Government of Canada Integrated Financial Materiel System (IFMS), which is the financial systems of records that supports initiatives that are important in achieving departmental financial priorities and objectives.
** IFMS, Integrated Financial and Materiel System.

► EXPERIENCE 18:
Significant experience** in developing applications using modern program languages.
**Significant experience is defined as having the depth and breadth of experience.

► EXPERIENCE 19:
Experience on SAP Security aspects such as ECC, CUA, and the Front End Launch pad.

► EXPERIENCE 20:
Experience with SAP Authorization concept, roles, user administration and Segregation of duties (SOD) conflict resolution.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE:
► Each position will have a knowledge assessment. The knowledge to be evaluated will depend on which position(s) you demonstrate an interest in.

COMPETENCIES:
► Initiative
► Analytical thinking
► Effective interactive communication
► Planning and organizing
► Relationship management and collaboration

TEAM LEADER ONLY
► Management excellence

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
► Willingness and ability to work overtime on short notice (evenings/weekends).
► May be required to travel.
► Must be willing and able to work flexible hours (between 07:00 and 17:00).

Conditions of employment

► Reliability or Secret, based on the position to be staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the Asset qualifications could be used at any stage of the staffing process.

Reference checks may be conducted upon appointment.

If you are a public servant, please ensure you indicate your Personal Record Identifier (PRI), your substantive group and level and your employment status in your application.

Persons are entitled to participate in the appointment process in the official language of their choice.

Communication for this process will be sent via email. It is the candidate’s responsibility to ensure accurate contact information is provided and updated as required; Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Only indeterminate employees at the same group and level or equivalent will be considered for deployment.

An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

We will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

For specific positions, candidates are able to work remotely across Canada.

Flexible work arrangement such as telework.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.