CR-04 Information and Record Services Clerk at Health Canada and PHAC

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

***IMPORTANT*** In lieu of a covering letter, candidates will be required to complete the on-line application questions regarding experience/education. In addition to education and experience screening questions, the competencies listed below will be evaluated using text questions as part of the application process.

Please ensure you allow sufficient time to complete your application and the required sections included in the online application process. Failure to answer the questions will result in your application being rejected.

By investing time up front it will eliminate the need to conduct written assessment of these competencies later in the process:

• Thinking Things Through
• Respectful of Diversity
• Communication (written)

Intent of the process

Join a fast-growing organization that makes a real difference in the health of Canadians! Through a single application you’ll open the door to opportunities in not one, but two world-class organizations: Health Canada (HC) and the Public Health Agency of Canada (PHAC).

This collective staffing process will be used to fill multiple positions at the CR-04 (clerical and regulatory, level 4) classification in various branches of HC and PHAC in Winnipeg. Our intent is to complete the assessment process as quickly as possible. Candidates are expected to check their e-mail and GCJobs accounts regularly for information on the process. Candidates who do not respond to inquiries from the assessment team by the required deadlines may be eliminated from consideration.

Assessments for this process may be completed via online testing and pre-recorded video interviews. Candidates will be asked to answer test questions and record their responses to interview questions using their own computer or mobile device. Information on the interview process will be sent to candidates who are selected for an interview at a later date.

A pool of qualified candidates will be created and may be used to staff similar positions at the CR-04 group and level with various tenures, various locations and various security requirements within Public Health Agency of Canada and Health Canada, in Winnipeg, MB.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of secondary school or employer-approved alternatives*.

*Employer-approved alternatives include:
An acceptable combination of education, training and/or experience is defined as two years secondary school plus two years working in an office environment OR
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma.

Degree equivalency

Experience:
• Experience providing record management services such as classifying, coding, filing, retrieving, retention and disposition.
• Experience in processing requests or providing services to clients in an office environment.
• Experience in Data entry using spreadsheet, word processing or database software.

The following criteria will be assessed using text questions as part of the application process. Please answer all of the questions as failure to demonstrate these competencies will result in the rejection of your application. Additional assessment related to these competencies may be conducted at a later date.

• Thinking Things Through
• Respectful of Diversity
• Communication (written)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge:
• Knowledge of Information Management and Records Management Practices and Principles

Competencies:
• Communication (oral)
• Attention to detail
• Dependability
• Demonstrating integrity and respect
• Working effectively with others
• Showing initiative and being action-oriented
• Client Service Oriented

The following may be applied / assessed at a later date (may be needed for the job)

Asset Experience:
• Experience using electronic document / records management system such as: RDIMS, GCDOCS, LRS
• Experience working in a Records Office environment

Operational requirements will vary depending on the position being staffed and may include any of the following:
• Willingness to work overtime on occasion.
• Willingness to adjust working hours on occasion.
• Willingness to adjust work locations on occasion.
• Daily Standing, Stretching, bending, lifting and reaching to search and retrieve files and /or boxes.
• Willingness and ability to lift up to 50 lbs (depending on the position).

Conditions of employment

Reliability Status security clearance
Some positions may require a Secret security clearance

Candidates must meet and maintain the above condition(s) of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All communication received from candidates throughout the staffing process may be used to assess qualifications on the Statement of Merit Criteria.

Reference checks will be sought.

Ability to communicate in writing will be assessed by a candidate’s application for employment and in the written test. Please ensure that consideration and attention is given to your written communication when submitting your application.

For this selection process, it is our intention to communicate with candidates via email for screening and assessment purposes. This will include communication of screening results and invitations to written tests and interviews. To that end, candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is also the candidate’s responsibility to ensure accurate information is provided and updated as required.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.