Administrative Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! Please note that civilian members working at SSC since December 1 2018 who are selected for appointment through this process will not be required to convert to public servant status before deeming. All other civilian members who apply and are appointed prior to deeming will need to convert to public servant status. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.
We are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to employee wellness.

Intent of the process

The intent of the process is to staff Administrative positions within Shared Services Canada. Most positions are located in the National Capital region but some might be staffed in other Shared Services Canada locations across Canada.

Positions to be filled: 10

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

You must meet all essential qualifications in order to be appointed to the position. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification within your application. We can’t make any assumptions about your experience. Simply saying you have the required essential qualifications (education and experience) or listing your current duties is not enough. Instead, provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. Failing to do so could result in your application being rejected.

Please note that the ability to communicate effectively in writing will be assessed by your online responses to questions in this job posting.

EDUCATION
A Secondary School Diploma OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Significant* experience in providing administrative services**

*Significant experience is defined as having performed at least three (3) duties listed below for a minimum period of one (1) year.

**Administrative Services is defined as, but not limited to: the collection and consolidation of information for the production of various reports, coordination of document approval, planning and coordination of meetings, drafting minutes, monitoring expenses and maintaining a budget, managing schedules and emails and other related duties.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC
English essential
French essential

Information on language requirements

COMPETENCIES
Initiative
Reliability
Adaptability
Client service oriented
Ability to communicate effectively in writing
Ability to communicate effectively orally
Working effectively with others

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION - ASSET
Professional studies diploma and/or a certification in an administration related field.

Degree equivalency

EXPERIENCE - ASSETS
Experience of two (2) years in providing administrative services.

Experience in providing administrative services to executives.*

Experience working with the SAP/Salary Forecasting Tool (SFT) (or equivalent).

Experience working with the HRG/Shared Travel Services (STS) travel system (or equivalent).

Experience organizing events.

Experience in the provision of budget support or financial services.

Experience in the provision of human resources services.

Experience in the provision of project support to initiatives and projects.

Experience in the projection of funding and resource requirements for projects and initiatives.

*“Executive” is defined as Director (EX-01) level or equivalent or above.

COMPETENCY - ASSET
Judgment

ORGANIZATIONAL NEEDS:
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

Conditions of employment

SECURITY
Various security requirements:
- Reliability
- Secret

May be required for some positions:
- Availability, willingness and ability to work overtime as required including evenings and weekends.
- Availability, willingness and ability to travel as required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

***VERY IMPORTANT NOTE: It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates.

In order to manage the number of applications in this selection process, management may use top-down or random selection at various steps in the process to determine the number of candidates who will continue in the process.

Please note that candidates at the same group and level or equivalent may be considered first for a deployment, an assignment or a secondment opportunity.

Applicants who apply to this selection process must include in their application a valid email address and make sure this address is functional at all times and accepts messages from unknown users. Applicants should check their email regularly.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.