Operations Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

As an indispensable part of the Translation Bureau family, you will be involved in every step of a translation request. Using computer tools like Office Suite, you will follow up with clients and colleagues responsible for the different parts of the translation process. To do this, you need good communication skills in both official languages and an aptitude for teamwork. If you are detailed-oriented, adaptable, autonomous and efficient, your place is here with us!

Your role as operations support clerk will also include populating translation tools to facilitate the work of your translator colleagues. You will have to ensure that translation files are complete in both official languages and do not contain any sensitive information or formatting issues before they are added to our database.

Work environment

The Translation Bureau helps the Government of Canada to preserve linguistic duality and communicate with Canadians in both official languages, as well as in Indigenous and foreign languages. Bringing together translators, interpreters, terminologists, and sizeable administrative support teams, the Translation Bureau is Canada’s largest employer of language professionals.

The Translation Bureau provides Canadians with access to a number of resources, including the Language Portal of Canada, and one of its featured products, TERMIUM Plus, TERMIUM Plus®. With over 4 million terms in English, French, Spanish and Portuguese, TERMIUM Plus® is consulted at least 2 million times every month, in approximately 220 countries. It is one of the largest terminology and linguistic data banks in the world.

Intent of the process

The current need is to staff 3 temporary positions (term or casual contracts). We plan to use this process to staff other positions in the months to come.

A pool of partially qualified candidates will be created to staff positions of various tenures (indeterminate, deployment, assignment, term, acting, secondment or casuals). This process may also be used to staff other types of CR-04 positions with various tenure, linguistics profil or security requirement within Public Service and Procurement Canada.

Positions to be filled: 3

Information you must provide

Your résumé.

A covering letter in 500 words (maximum) "Tell us little about yourself and why you would be the right fit for the Translation Bureau family. *Please note that this question will assess your ability to communicate effectively in writting*"

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma.

Degree equivalency

Experience:
- Significant experience* in client service delivery
- General office experience
- Experience in a fast-paced work environment

* Significant experience means experience carrying out a wide range of client service activities. The amount, complexity and diversity of activities, as well as the autonomy level, will also be taken into consideration.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Abilities:
- Ability to communicate effectively in writing
- Ability to communicate effectively orally
- Ability to manage multiple priorities and own workload
- Client Service Competency – Level 1

Personal Suitability:
- Attention to detail
- Reliability
- Exercises sound judgment

The following may be applied / assessed at a later date (may be needed for the job)

Experience (asset):
- Experience in a translation work environment.

Organizational needs :

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A random selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Communication for this process will be sent via email. You are responsible for providing accurate contact information and updating it if necessary. Make sure you include an email address that accepts email from unknown users (some email systems block these types of email).

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.