Team Leader and Advisor, Operations (AS-05) and Quality control analyst (AS-04)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

At Natural Resources Canada, a Federal government job means developing leadership skills, fostering teamwork, and supporting creativity and innovation. We know it takes people from diverse pools of talent to make this happen. That is why we are looking for people like you. As an employee at Natural Resources Canada you can enjoy diverse employment opportunities, a range of career development programs, and a learning culture that supports you to learn on an ongoing basis. We support balancing your work and private life by offering the benefits of flexible work arrangements.

Intent of the process

A pool of (fully or partially) qualified candidates may be established through this process to staff identical or similar positions at Natural Resources Canada and in the Public Service. This pool could be for various tenures (determinate period or indeterminate), various language requirements and profile(s), various security requirements, various conditions of employment and for various locations.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma or an acceptable combination of education, training and experience.

Degree equivalency

ESSENTIAL EXPERIENCE

For both positions, you must demonstrate that you have:
• Experience* in working collaboratively with internal and external stakeholders to build relationships and achieve common goals.
• Experience* in providing advice and recommendations to management** on program or operational issues.
• Experience* in leading or providing expert guidance to project teams and managers involved in analysing, developing and coordinating improvement strategies and initiatives for the department.

ESSENTIAL KNOWLEDGE

For both positions, you must demonstrate that you have:
• Knowledge of current and emerging priorities, issues and challenges related to IM/IT and/or executive documents initiatives.

ESSENTIAL ABILITIES

For both positions, you must demonstrate that you have:
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to compile, analyze and synthesize information from various sources and make recommendations to management**.
• Ability to manage priorities and to meet deadlines.
• Ability to develop and implement new initiatives.
• Ability to work collaboratively with internal and external stakeholders.

** Management is defined as director-level and above.

PERSONAL SUITABILITY (ESSENTIAL)

• Dependability
• Adaptability
• Effective personal relationships
• Vision and strategic thinking
• Judgement
• Thoroughness

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative (C/B/C) - Team Leader and Advisor, Operations
Bilingual imperative (B/B/B) - Quality control analyst

Information on language requirements

For the AS-05 Team Leader and Advisor, Operations position, you must demonstrate that you have:
• Experience* in liaising with management** to effectively manage and deliver on priorities.
• Experience* in managing human resources.

For the AS-04 Quality control analyst position, you must demonstrate that you have:
• Experience* in the formulation and implementation of plans and leading change initiatives.
• Experience* in the development and implementation of quality assurance tools, policies or procedures.

*Experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a minimum period of two (2) years.
**Management is defined as director-level and above.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications for both positions:

• Experience working with a document management system (i.e. GCDOCS).
• Experience working with a docket tracking system (i.e. ccmEnterprise).
• Experience developing and facilitating group training activities.
• Experience working with senior officials***.
• Experience in collaborating and consulting with federal and provincial government departments and/or agencies.

***Senior officials is defined as working directly with employees of a Deputy Minister’s Office or a Minister’s Office.

Conditions of employment

Secret security clearance

For both positions :
• Willing and able to work overtime occasionally and on short notice
• Willing and able to work a set schedule between 8:00am and 6:00pm

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please answer all the questions that will be asked. If you do not have the required experience, please indicate : I do not have the required experience.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. You will be prompted to answer questions online.

For this selection process, only candidates selected for further assessment will be contacted. To that end, candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is also the candidate’s responsibility to ensure accurate information is provided and updated as required.

All information obtained throughout the selection process, from the time of application to close of process, may/will be used to evaluate the candidates.

Random selection and/or top-down selection may be used at any time during the process to identify which applicants will be further assessed.

If you were educated outside of Canada, you must have your credentials and/or diploma assessed against Canadian education standards. The public service will accept any Foreign Educational Credentials as long as they are deemed comparable to Canadian standards, through a recognized credential assessment service. For more information please click on Degree Equivalency.

Candidates will be required to pay for travel costs associated with this selection process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.