Various Administrative Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

FCAC is a separate agency that offers the same pension and benefits plans as the core federal public service. In addition, you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for an annual performance pay. We have our own classification system (RE and REX).

We are a passionate, enthusiastic and innovative team committed to protecting consumers by supervising federally regulated financial entities and by strengthening the financial literacy of Canadians. With a team of more than 100 employees and plans to grow, we strive to give you opportunities to meet your personal and professional goals in a respectful and inclusive workplace. We are located in downtown Ottawa.

If you are motivated, strategic and creative and want to join a dynamic team, FCAC is definitely for you!

Intent of the process

The intent of this selection process is to staff various administrative positions within the Agency. The exact number of positions to be staffed, the language and security profile for each position remains to be determined.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

We may appoint candidates by applying one or more of the following criteria:
- Breadth, depth, type of specific asset experience;
- Matching individual experience assets or qualifications to the need of the Agency;
- Level of one of more competencies/qualifications.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE

E1 Experience in providing administrative support services* in an office environment.

E2 Experience in providing service to internal or external clients / general public, via telephone, in writing or in person.

*Administrative support services such as: managing calendars/emails; writing agendas and minutes for meetings; scheduling and organizing meetings; making travel and hospitality arrangements/claims; ensuring the distribution, control and filing of documents/correspondence; and other related duties.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION

Completion of a program from a recognized post-secondary educational institution in the legal support field.

Degree equivalency

ASSET EXPERIENCE

AE1 Experience in providing administrative support services in an executive office.

AE2 Experience in providing financial support services (services may include verifying and correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.).

AE3 Experience in providing budget support services.

AE4 Experience organizing travel arrangements and processing travel claims.

AE5 Experience in providing human resources support services.

AE6 Experience in providing operational human resources support services within the Federal Public Service.

AE7 Experience in maintaining and updating a Human Resources Management Information System (e.g. HRMIS, PeopleSoft).

AE8 Experience in working in a financial services institution.

AE9 Experience in providing administrative support in a call-center environment.

AE10 Experience in providing administrative support to legal professionals.

AE11 Experience in using an electronic documents and records management system (EDRMS) such as RDIMS, GCDOCS, etc.

AE12 Experience in classifying physical records and organizing/preparing them for their transfer to offsite storage or their disposition.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative
Various Linguistic profiles**:

Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

**Positions will be staffed on a bilingual imperative basis. If no successful bilingual candidates are identified, then a bilingual non-imperative appointment may be considered.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

COMPETENCIES

C1 Demonstrating integrity and respect
C2 Thinking things through
C3 Working effectively with others
C4 Showing initiative and action-oriented

ABILITIES

A1 Ability to work in a fast paced or high-volume environment
A2 Ability using Microsoft Office software including Word and Excel
A3 Ability to create, edit and format documents
A4 Attention to detail
A5 Ability to communicate effectively in writing
A6 Ability to communicate effectively verbally

PERSONAL SUITABILITY

PS1 Discretion

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

Willingness and ability to work overtime.

Other operational requirement may be applied depending on the position to be staffed (for example, willingness and ability to travel).

Conditions of employment

SECURITY: Reliability or Secret, depending on the position to be staffed.

CALL-CENTER POSITIONS ONLY: Must be available to work varying shifts (7.5 hours) Monday to Friday between 8:30 a.m. and 5:00 p.m. This is a requirement of the position that the incumbent must fulfill on an ongoing basis throughout his/her employment.

Other information

The Public Service of Canada recognizes that the diversity of its employees' population contributes to its strength and integrity. We are committed to achieving employment equity and developing a highly capable workforce that is representative of Canadian Society. We therefore encourage women (especially in non-traditional occupations), Aboriginal peoples, persons with disabilities, and members of visible minority groups to apply and declare themselves as part of one or more of the above-mentioned Employment Equity Designated Groups.

We will only accept on-line applications received via the jobs.gc.ca site. There are some benefits associated with applying on-line: You can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application. You can modify your application/résumé at any time BEFORE the closing date indicated on the job advertisement.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to clearly outline how you meet each of the screening criteria (i.e. Education and Experience Qualifications) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities. You must provide concrete examples that illustrate how you meet each requirement. Failing to do so could result in your application being rejected.

All communications relating to this process and a variety of tools (online test, written examination, interview, recent and past performance assessment, reference check, etc.) may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

Depending on the requirements of the specific position to be staffed, some asset qualifications may become essential qualifications, and other requirements may be added.

Top-down selection may be applied at any time during this selection process.

The Public Service of Canada is committed to developing inclusive, barrier-free selection and appointment processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

Communication for this process will be sent via email and/or PSRS. It is your responsibility to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.