Mail Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Work environment

The Office of the Secretary to the Governor General (OSGG) is a small department part of the Core Public Administration (CPA) and is located on the historic grounds of Rideau Hall, at 1 Sussex Drive, in Ottawa.

The Office is a stimulating environment where team spirit and friendliness mix with professionalism and service excellence.

Intent of the process

To staff one (1) indeterminate position. A pool of qualified candidates resulting from this process may be created. The pool will be valid for 12 months with a possibility of extension.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school.

Degree equivalency

EXPERIENCE
E1- Experience in providing mail delivery services, including the processing of incoming and outgoing mail.

E2- Experience using word processing and spreadsheet software.

E3- Experience working in a mailroom within the Government of Canada.

E4- Experience working with an automated mail processing machine, shipping software and equipment, such as Neopost.

E5- Experience handling of classified materials or sensitive documents.

KNOWLEDGE
- Knowledge of mail and courier procedures and guidelines for processing and sending mail.

- Knowledge of operating automated mail processing machines and shipping software

- Knowledge of suspicious packages/mail procedures.

- Knowledge of Canada Post mail guidelines.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

COMPETENCIES
- Working effectively with others

- Demonstrating integrity and respect

- Showing initiative and being action-oriented

- Thinking things through

- Discretion

ABILITIES
- Ability to communicate effectively orally.

- Ability to communicate effectively in writing.

- Ability to organize work and set priorities.

- Ability to analyze and resolve problems.

The following may be applied / assessed at a later date (may be needed for the job)

ASSETS - EXPERIENCE
- Experience in maintaining statistics concerning mail activities.

- Experience dealing with courier services.

- Experience planning, organizing and managing day to day operations of mail and messenger services.

- Experience with security screening of incoming mail and packages.

- Experience with the use of X-ray machine mail-room procedures.

Conditions of employment

Secret security clearance

CONDITIONS OF EMPLOYMENT
- Must possess and maintain a valid Ontario G class or Quebec class 5 driver’s license.

- Willing and able to lift up to 50 pounds (22 kg) in accordance with safe work practices.

- Willingness to work overtime on short notice.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

1. Acknowledgement of receipt of applications will not be sent.

2. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred language in their application.

3. For this selection process, the Office of the Secretary to the Governor General will communicate with candidates by email. Applicants must include in their application a valid email address that is functional at all times and accepts messages from unknown users as some email systems block certain types of email.

4. Candidates who have valid second language evaluation (SLE) results are to provide proof of their test results. It is the responsibility of those candidates who do not have their results to obtain them from the Public Service Commission (PSC). http://www.psc cfp.gc.ca/ppc-cpp/test-examenresult/result-eng.htm.

5. Please note that all Notifications related to this process will be posted on the Public Service Resourcing System (PSRS). It is your responsibility to check for notifications on the PSRS site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted to the Public Service Labour Relations and Employment Board.

6. Various assessment tools may be used in this selection process, such as a written exam, an interview, references check, etc.

7. INFORMATION TO BE PROVIDED:
Candidates must provide the following information when submitting their application on jobs.gc.ca (Public Service Resourcing System, PSRS):
- A résumé;
- Responses to all required questions pertaining to Essential Qualifications (Education and Experience), Asset Qualifications as well as complementary questions.

8. When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications.

9. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process. Candidates may not be solicited for incomplete or possible missing information.

10. Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

11. Although the asset qualifications are not mandatory, they may be an important factor that will be considered for specific positions being staffed. Therefore, if you meet the asset education and experience, it is to your advantage to demonstrate this in your application as well.

12. Please ensure that your personal record identifier (PRI) or Service Number is included in your resume and/or application form.

13. TRAVEL RELATED TO THE SELECTION OR APPOINTMENT PROCESS
Please note that candidates (including employees of the Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed. Consequently, candidates will be responsible for their travel costs.

14. A security check will be administered and proof of citizenship, education, and at least 2 work references with names and applicable phone numbers will be required. Security Check will include a credit check and fingerprinting. Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.