Senior Officer Trade Compliance ***AMENDMENT***

Update: Amendment to the closing date and Essential Experience Criteria.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

All applications must be submitted electronically through GC Jobs on www.canada.gc.ca. Please ensure you have a GC Jobs account profile. If you do not have a profile one must be created to allow you to:

• Modify your application/resume at any time BEFORE the closing date indicated on the job advertisement;
• When applicable, answer screening questions highlighting the expected qualifications to the hiring manager;
• Verify the status of your application and notifications, at any time; and
• Obtain information through electronic notification of your assessment details and results.

If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal PRIOR to the closing date, you must contact the assessment board AND receive approval to apply via an alternate means.

Applicants must clearly demonstrate in their online application how they meet the essential and asset criteria (Education and Experience). Candidates must meet the essential qualifications to be appointed to a position. Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at the screening phase. Résumés will only be used as a secondary source to validate the information described in the text boxes. Candidates will be screened in/out of this process based only on the information provided in the text boxes. All dates and examples must be recorded in the applicable text boxes within the application.

Please note that it is not sufficient to simply state that the requirement is met or to provide a listing of current responsibilities; rather, the applicant must provide concrete examples illustrating the activities they have actually performed and how those activities meet the requirement. Applicants will not be screened in merely by virtue of occupying a position in which the work description meets/met the experience criteria. THE ASSESSMENT BOARD CANNOT INFER WORK EXPERIENCE. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION. It is the responsibility of the candidate to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected. Examples may be validated, as such, please provide the name(s) and contact information of your supervisor(s) who can validate and corroborate the examples that you provide for both essential and asset experience criteria.

APPLICATIONS THAT DO NOT CLEARLY DEMONSTRATE THAT THE CANDIDATE MEETS THE SCREENING CRITERIA WILL NOT BE GIVEN FURTHER CONSIDERATION.

We thank all those who apply. Only those candidates who will be considered further for assessment will be contacted.

Duties

Conducts domestic and foreign verifications of importers, exporters, carriers, and service providers to determine the degree of compliance with Canada's international trade, customs-administered legislation and related regulations, programs, policies and OGD requirements and the eligibility for special incentive and duty relief programs.

Issues decisions, rulings and assessments to clients to ensure legislative and regulatory compliance. Monitors compliance with these decisions and determines appropriate action when non-compliance is encountered. Assesses appropriate sanctions under the Administrative Monetary Penalty System (AMPS).

Initiates, plans, organizes and coordinates domestic as well as foreign verification reviews. Coordinates the activities of verification processes and serves as primary liaison between management, clients, and stakeholders.

Coordinates, develops and delivers educational seminars and information sessions in both a proactive an reactive environment to explain, promote, and market customs and trade programs and incentives, policies, legislative and regulatory requirements.

Responds to internal public enquiries and provides single-window client service. Grants/recommends the approval or revocation of a client's authorization to participate in various facilitative and self-assessment programs.

Work environment

The Canada Border Services Agency (CBSA) is the first point of entry for travelers and goods arriving to Canada. We are, in effect, the face of Canada. The CBSA was established in December 2003. Its creation integrated border functions related to customs, immigration, enforcement, and food, plant, and animal inspection. Today, we are the second-largest law enforcement organization in the country.

While the environment in which we operate continues to evolve, the CBSA's dual mandate remains the same. We support both national security and economic prosperity by preventing the entry of those travelers or goods posing a potential threat to Canada while at the same time facilitating the flow of people and legitimate goods across the borders.

Why work for us? It’s simple. Our mandate is unique. We are a diverse, inclusive and respectful workforce. As one of the largest public service organizations in Canada, we can offer a variety of interesting and challenging opportunities; and we take your professional development to heart.

Intent of the process

The intent of this appointment process is to staff this (FB-04) Senior Officer Trade Compliance position at the Canada Border Services Agency (CBSA) throughout Ontario in Hamilton, London, Mississauga, Scarborough, Toronto and Windsor with various language requirements.

A pool of qualified candidates may be established to staff similar (FB-04) positions within the Greater Toronto Area Region (GTAR) at the CBSA, for example, the Senior Trusted Trader Officer position in various locations across Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION:

• A secondary school diploma or *employer-approved alternatives.

*The employer-approved alternatives to a secondary school diploma are a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma or an acceptable combination of education, training and/or experience.

NOTE 1: Candidates who meet any of the circumstances (a, b or c) listed below will be accepted as meeting the secondary school diploma requirement for the FB Group only:

a. Those who were converted on an indeterminate basis to a Border Services (FB) position; or
b. Those who were appointed or deployed on an indeterminate basis to a Border Services (FB) position and have already attained a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
c. Those who were appointed or deployed on an indeterminate basis to a Border Services (FB) position using an acceptable combination of education, training and/or experience.

NOTE 2. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards through a recognized credential assessment service. Please see the Degree Equivalency link for further information: Degree equivalency

• Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/. It is the responsibility of the candidate to obtain the Education equivalency, if required.

NOTE 3. Proof of an educational credential that is higher than the education required may be acceptable. For example, proof of a bachelor’s degree may be acceptable when a secondary school diploma is required.

NOTE 4. Proof of education will be required for all external candidates as well as for federal public service employees who are outside of the Border Services (FB) Group.

• Proof of education and education equivalency must be provided prior to appointment, as applicable. It is the responsibility of the candidate to obtain the proof of equivalency, if required.

Degree equivalency

ESSENTIAL EXPERIENCE:

EX1. *Recent and **significant experience in decision-making involving research, analysis, interpretation, and evaluation of information from multiple sources to assess compliance with Canadian legislation and program requirements.

AND

EX2. *Recent and **significant experience providing advice and guidance on complex issues to internal and external stakeholders.

AND

EX3. *Recent experience and proficient use of Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook, or other similar office productivity software.

Notes:

*Recent experience is defined as experience normally acquired within the last five (5) years.

**Significant experience is normally defined as a minimum of three (3) continuous years as well as type (range, scope, complexity and impact) of work handled related to the experience criteria.

Student experience (for example through the Federal Student Work Experience Program {FSWEP}) will be counted toward the screening requirements.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

NOTE: Asset qualifications may be utilized for screening purposes. If you possess any of the following asset qualifications, your application must also clearly explain how you meet them.

ASSET EDUCATION:

AEdu1. Successful completion of a post-secondary degree or diploma from a recognized post-secondary institution with an acceptable specialization in border services / customs border services, business administration, commerce, economics, international trade, or international relations.

AEdu2. Successful completion of introductory financial accounting and intermediate financial reporting courses. This is defined as courses IntroFA, IFR1 and IFR2 or their equivalents as determined by the Equivalency Charts issued by Chartered Professional Accountants of Canada (CPA Canada): https://www.cpacanada.ca/en/cpa-canada-advanced-certificate-in-accounting-and-finance

AEdu3. Successful completion of the Certified Trade Compliance Specialist (CTCS) designation program through the Canadian Society of Customs Brokers.

NOTE 1. If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards through a recognized credential assessment service. Please see the Degree Equivalency link for further information: Degree equivalency

• Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/. It is the responsibility of the candidate to obtain the Education equivalency, if required.

NOTE 2: Proof of education will be required for all external candidates as well as for federal public service employees who are outside of the Border Services (FB) Group.

Degree equivalency

ASSET EXPERIENCE:

AEx1. Experience in reviewing and analyzing corporate accounting records and corporate financial documents in a business context.

AEx2. Experience in providing technical advice and critical input and/or analysis on the application or enforcement of legislation as it relates to the international movement of goods.

AEx3. Experience in the interpretation and enforcement of the Customs Act as it relates to commercial importations into Canada.

AEx4. Experience in the collection or analysis of information on trends or initiatives in order to generate statistics, reports, briefing notes or presentations.

AEx5. Experience analyzing and evaluating company systems, books and records, data, audit trails and internal controls to make recommendations.

AEx6. Experience analyzing and evaluating intelligence data from multiple sources to perform complex risk assessments and make recommendations.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
BBB/BBB (bilingual imperative)
Various language requirements will be considered depending on operational needs.

Information on language requirements

KEY LEADERSHIP COMPETENCIES:

KLC1. Create Vision and Strategy (i.e. Understand the context, Establish priorities, Define the path forward)
KLC2. Mobilize People (i.e. Lead by example, Motivate, Manage performance)
KLC3. Uphold Integrity and Respect (i.e. Exemplify integrity and ethics, Serve with professionalism, Encourage diversity of opinions)
KLC4. Collaborate with Partners and Stakeholders (i.e. Be open and flexible, Keep a broad perspective, Consult and forge consensus)
KLC5. Promote Innovation and Guide Change (i.e. Challenge conventions, Support intelligent risk-taking, Learn and adjust)
KLC6. Achieve Results (i.e. Focus on outcomes, Make sound decisions, Drive operational effectiveness)

ABILITIES:

A1. Ability to interpret and apply legislation and/or regulations and/or policies.
A2. Ability to communicate effectively orally.
A3. Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS:

• To address under-representation of one or more Employment Equity groups, preference may be given to applicants who self-identify on their application that they are a member of one or more of the Employment Equity designated groups.
• Placement of affected CBSA employees.

OPERATIONAL REQUIREMENTS:

• Possess and maintain a valid driver’s license that allows the holder to drive a motor vehicle in Canada, or the personal mobility associated with the possession of a valid driver's license.
• Work overtime and/or be available on standby, as required.
• Carry and use various communication devices.
•Travel as requested (in Canada, and/or International).

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

IMPORTANT INFORMATION:

• Acknowledgment of receipt of applications will not be sent; only those candidates who will be considered further for assessment will be contacted.
• Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
• A standardized test may be administered.
• A written exam may be administered.
• An interview may be administered.
• Reference checks may be sought.
• All the information collected during the selection process including behavior and communication, from the time of application until the end of the process, may be used to assess the candidates.
• Top-down selection may be used during the assessment at any phase of the assessment process. This means that among those who met the required level or pass mark for the qualification, only those who have the top scores will be given further consideration. Candidates will be informed, should top-down selection be applied at any phase of the assessment process.
• It is the responsibility of the candidate to notify the selection board of any pre-approved leave, vacation, travel plans, etc. throughout the duration of the process in order to facilitate scheduling. Such notification should take place prior to the leave, vacation, travel plans, etc. Should a candidate be unavailable on the scheduled testing or interview date(s) due to illness, he/she must advise the board and a medical certificate will be required.
• It is the candidate’s responsibility to inform the Departmental contact involved in this appointment process of any change of contact information during the selection process and during the validity period of the pool.
• For this selection process, our intention is to communicate regularly with candidates by e-mail. Candidates who apply to this selection process must provide a valid e-mail address and ensure this address is functional and accessible at all times and accepts messages from unknown users. It is recommended that candidates regularly monitor their junk/spam folder as well.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.