OPERATIONAL SUPPORT (CR-04)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please submit your application online. Your application will be screened to determine if you meet the essential education and experience factors. If you are screened in, you will receive an invitation for an in-person interview assessment located in Yellowknife. Applicants must be available in Yellowknife on these dates as alternate interview methods such as phone interviews or video interviews will not be offered.

Candidates will be required to pay for their own travel expenses to the assessment. Failure to attend without valid reasons will be deemed as a withdrawal from the process. Please see Other Information below for list of valid reasons.

If necessary, in order to reduce the volume of applicants attending the assessment, it may be determined that only candidates who possess 1 or more of the asset qualifications may be invited.

Please provide us with the names and contact information of three references, one current supervisor/manager and two past supervisors/managers and their contact information (name, position/title, phone number, email address). Your reference contacts must be able to attest of your professional experience and competencies as well as your personal qualities as an employee.

Please bring a photocopy of your proof of Canadian Citizenship or your eligibility to work in Canada, as well as your proof of education.

Screening Questions:
It is your responsibility as a candidate to answer the following screening questions (i.e. Education and Experience Qualifications, both Essential and Assets). Please note that it is not sufficient to only state that you meet the qualifications or to provide a listing of current or past task descriptions. Rather you must provide concrete examples, which illustrate how you meet each qualification. Candidates must clearly indicate the length of their work experiences, by providing detailed information. Please note that the screening questions are the primary tool used for screening purposes.

Please note that any portion of your application may be used to assess written communication including the screening questions and resume.

Intent of the process

The immediate intent of this process is to staff 1 (one) CR-04 part-time position on an indeterminate basis in Yellowknife, Northwest Territories.

A pool of qualified candidates may be established within Transport Canada and may be used to staff similar positions with various tenures (including casual/term/indeterminate) or various security profiles (Secret or Reliability).

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

A secondary school diploma OR an acceptable combination of education, training and/or experience.

Degree equivalency

Experience in providing clerical support services. (e.g., reception, managing office supplies, data entry, filing, processing mail, etc.)

Experience in providing client services delivery in person or by telephone or electronically.

* Experience can be obtained through a combination of work, education, and/or volunteering

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

A post-secondary certificate and/or degree from a recognized post-secondary institution relevant to the position to be staffed.

Degree equivalency

Experience maintaining a system of tracking budget expenditures.

Experience coordinating travel arrangements and travel expense claims.

Experience in providing administrative support services in Finance or Accounting.

Experience in Fleet Management.

Experience working in any safety and security transportation mode at Transport Canada (ex. Aviation, Surface, and Marine).

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Values and Ethics - Serving with Integrity and Respect

Thinking Things Through - Innovating through analysis and ideas

Engagement - Working effectively with people, organizations and/or partners

Excellence Through Results - Initiative (Design and execution) and Relationships (Colleagues, Clients, Users and Superiors)

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

Conditions of employment

Reliability Status security clearance - *Various Security Clearance levels
Reliability
Secret

Some positions may require the possession of a valid Driver's License.
Some positions may require the willingness to work overtime, weekend duty, and travel.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for the interview assessment). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Alternate assessment dates will only be possible under the following circumstances:
· Medical reason with doctor's certificate;
· Death in the immediate family;
· Professional obligation (proof required);
· Confirmation of pre-approved travel plans; or
· Religious reasons.

The client organization will accept applications on-line only.

Candidates must ensure that their contact information is included in their application. If you have a Personal Record Identifier (PRI), please include it as well.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Acknowledgement of receipt of applications will not be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.