Informatics Technician

Important messages

Western Economic Diversification Canada (WD) is looking for an Informatics Technician to join our team. Want to experience an HQ environment without having to go to Ottawa? If you are motivated and want to make a difference, show us what you've got!

HOW TO APPLY: For this process, we will accept applications through www.jobs.gc.ca (PSRS) but we are also accepting resumes and cover letters the good old fashioned way. If you prefer, send your documents to with the position title and reference number 19-WCO-EA-HQ-234 in the subject line.

Intent of the process

At this time, we have a short term vacancy of up to 1 year. This process will be used to staff various potential future opportunities such as assignments, secondments, acting, specified period (term) and indeterminate appointments.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

-Successful completion of two year of an acceptable post-secondary educational program in computer science, information technology, or another specialty relevant to the position.

--At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met via this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

NOTE: Indeterminate incumbents of CS positions on May 10, 1999, who do not possess the education described above, are deemed to meet the minimum education standards based on their education, training and/or experience.

Degree equivalency

(*Recent experience is defined as within the last two years.)
-Recent experience implementing and supporting workstations, laptops and common peripherals in a networked environment.
-Recent experience providing network administration support and helpdesk service and working as a member of a computer support team.
-Recent experience providing appropriate training or advice on IT-related matters to users.
-Recent experience analyzing and resolving network, hardware or software problems.
-Recent experience configuring, administering and supporting mobile devices.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
-Experience working with System Center Configuration Manager (SCCM) to image workstations, laptops and Surface Pro tablets.
-Experience in supporting various types of Client/Server applications.
-Experience with administration of Microsoft Exchange Server.
-Depth, breadth and scope of experience in any one or combination of the experience requirements

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

-Knowledge of Windows 10 and Windows 8.1 Operating System.
-Oral Communication
-Written Communication
-Working effectively with others; and
-Showing initiative and being action-oriented

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.