MANAGER, INFRASTRUCTURE OPERATIONS - Anticipatory

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

IMPORTANT : Candidats who have previously applied to the following CS-04 process don’t need to resubmit their application: Reference number: DND19J-021065-000047; Selection process number: 19-DND-EA-CA-450350 - Position locations added only. Please note that the evaluations of these two processes will be done simultaneously to staff anticipatory positions located in Montreal, St-Jean and Valcartier.

All job applications must therefore be submitted through the www.canada.ca/government-jobs.ca site. Only online applications will be considered. You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Duties

The position is responsible for contacts with senior managers, senior IT officials in other federal departments and external organizations, program specialists and with senior technical staff to obtain agreement on requirements for services or on the resolution of technical issues.

Manages the work performed by a unit through subordinate staff. Assigns specialists to work groups and projects and schedules their work by setting target dates and milestones. Provides technical guidance and direction to the work teams and projects. Evaluates their performance and recommends training, provides counselling on career paths and assists career advancement. Analyzes human resource requirements to perform the work of the unit and recommends human resource levels through input into business plans.

Budgets and manages financial resources related to human resources management of the unit and the management of the IT assets of the Department.

Manages unit and project budgets, identifies need for expenditures for supplies, equipment and contract services to support requirements within approved budgets. Negotiates and manages service level agreements and contracts with client organizations and suppliers of technical expertise and computer systems hardware or software; commits expenditures within established guidelines and procedures. Initiates contract process for services and approves payments on the fulfillment of contract technical specifications.

Responsible for a desktop and/or laptop computer, hardware and software, and for maintaining data integrity, and confidentiality and security in own work.

Work environment

The Department of National Defence (DND) is the largest federal government employer, offering over 70 different types of civilian career opportunities. DND's role is to provide services and support to the Canadian Forces (CF) in their operations and missions at home and abroad. As a civilian employee, you will be an essential part of the Defence Team. In this regard, the department fosters a work environment where employees have opportunities to grow, to learn, to progress in their careers and have job satisfaction over the long-term.

Department of national Defence (DND) is a department like no other. The Defence team, which consisted of DND public servants and Canadian Armed Forces (CAF) members, is together the largest federal government department, and the only department where military members work alongside civilians.

As a public servant of DND, you will have access to multiple sports installations ( fully equipped gym, a running track, fitness classes, a pool, etc) at competitive prices.

Learn a little more about the benefits of working for us below!

Follow National Defence on Twitter and Facebook and subscribe to our YouTube Channel. You won’t be disappointed!

If you are committed to personal safety and protecting the environment, then joint our team of dedicated, diverse and talented professionals!

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

Recent* and significant** experience in managing project delivery or complex IT services*** teams

Recent* and significant** experience in managing and supervising human resources, including planning, assigning duties, orientation, coordinating HR activities and evaluating employee performance.

Recent* experience is defined as experience normally acquired within the last three years worked.

Significant** experience is defined as experience that with its scope and depth is usually associated with the normal completion of relevant duties for a period of approximately two years. However, short-term experience will be taken into consideration, depending on the complexity, the diversity and the scope of the work done and the level of direct responsibility demonstrated toward the range of files or complex projects.

Complex*** is defined as having at least two of the following factors:
i. a large (500 clients or more) or geographically dispersed client base;
ii. high reliability and availability;
iii. understands a multi-platform set of technologies requiring integration;
iv. understands a diverse multi-tier set of technologies requiring integration;
v. is deemed essential to fulfill the mandate of the department or the Government of Canada; and
vi. requires specialized skills in the current technologies used in the Government of Canada.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative especially (BBB/BBB), (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Knowledge of the current trends in IM/IT in the industry and in the Government of Canada.

Create a vision and a strategy¹
Mobilize people¹
Collaborate with partners and stakeholders: communication¹
Collaborate with partners and stakeholders: leadership¹
Collaborate with partners and stake holders: team training¹
Service orientation¹
Ability to communicate in writing²

¹ The skills will be assessed using the Middle Manager Simulation Exercise (757) from the Public Service Commission of Canada
² The ability to communicate in writing will be assessed using the Written Communication Proficiency Test (ECCE-353/ WCPT-351)

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

A degree from a recognized university with a specialization in computer science, information management systems, computer engineering or any other field related to the position.

Degree equivalency

Considerable experience in managing complex projects with multidisciplinary teams.

Conditions of employment

Secret security clearance

Candidates must be prepared to travel frequently on short notice.
Candidates must be prepared to work overtime.
Possess a valid provincial driver’s licence.

Candidates must meet and maintain the above conditions of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Reference checks may be sought.
An interview may be administered.
You must provide proof of your education credentials.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.