Information Technician

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

As a Separate Agency, the Office of the Superintendent of Financial Institutions (OSFI) appoints employees in accordance with the Public Service Employment Act (PSEA). OSFI is named in Schedule V of the Financial Administration Act (FAA) and it offers the same pension and benefits plans as the core Federal Public Service. In addition to this, OSFI employees obtain a minimum of 4 weeks of vacation leave per year, earn a competitive salary, and are eligible for an annual performance bonus.

Duties

The Information Technician role is a key position within the Information Management (IM) Team and works with OSFI business users, management and staff from the IM team on a regular basis. IM Technician will work with the IM team and business users on various projects in support of OSFI’s IM program, ensuring that all resultant documentation is detailed, accurate and complete. The IM Technician should ideally have an understanding of EDMS systems and Records Management applications. Under the supervision of the Manager, Information Management, the IM Technician will also be required to provide OSFI employees with one-on-one coaching and training regarding OSFI’s IM program and systems as well as providing IM and Records Management advice when required.

Intent of the process

This selection process may be used to establish a pool of partially qualified and/or qualified candidates which could be used to staff similar positions at the Office of the Superintendent of Financial Institutions.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
- Successful completion of an acceptable post-secondary educational program in an area related to information management (library, record, or archival studies) OR a combination of education, information management training and experience.

Degree equivalency

EXPERIENCE
- Recent experience in the Information Management field specifically in records management of both paper and electronic records.
- Recent experience in providing Information and Records Management client support (including responding to client questions related to EDRMS functionality, records and information management policies, standards, and procedures, and troubleshooting EDRMS issues).
- Recent experience in providing records management services including subject analysis, file creation, information classification and safeguarding both paper and electronic records.
- Recent experience in retention and disposition practices for both electronic and paper records.
- Recent experience creating and delivering training on information management concepts, policies, standards, procedures and tools to groups and/or individual clients.
- Recent experience working with an Electronic Document and Records Management System (EDRMS).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION
- A Masters degree in an area related to information management (library, record, or archival studies).

Degree equivalency

ASSET EXPERIENCE
- Experience providing records management services in a federal government environment.
- Experience using SharePoint.
- Experience using Iron Mountain Connect.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
- Knowledge of Government of Canada legislation and policies relating to the management of information.
- Knowledge of information management best practices.
- Knowledge of the information life cycle.
- Knowledge of file classification systems, subject analysis and safeguarding records.

COMPETENCIES
- Critical Thinking
- Collaboration
- Innovation
- Service Orientation
- Excellent oral communication skills
- Excellent written communication skills

The following may be applied / assessed at a later date (may be needed for the job)

In order to meet the organization's Employment Equity objectives in support of a diversified workforce, 'right fit' selection for this position may be made from among qualified candidates who self-declare as being Persons with a disability or Aboriginal peoples.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must provide a cover letter when submitting their application. In the cover letter, candidates must clearly demonstrate how they meet the education and experience criteria listed in the essential and asset qualifications. Please use those criteria as headers and write one or two paragraphs for each demonstrating how the qualification is met by providing concrete examples of how, when and where the experience was obtained. Please note that it is not sufficient to only state that a criterion is met or to provide a listing of current or past responsibilities. Résumés may be used as a secondary source to validate the information provided. Failure to provide the information in the requested format may result in the rejection of your application.

A written examination will be administered.

An interview will be administered.

Reference checks may be sought.

Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript (original documents only). Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset qualifications. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Achieving a representative workforce has been identified as an organizational need and may be applied in this appointment process. If this criterion is used, only those who have indicated that they are members of the specified designated group(s) will be considered.

A top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

For this selection process, our intention is to communicate with applicants by e-mail (including sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

All job applications must be submitted through the Public Service Resourcing System (PSRS). Do not fax or mail hard copy documents as these will not be accepted. To submit an application online, please click on the button "apply now".

If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centers, libraries, community centers, Internet cafés and Services Canada. You may also call 1-800-O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access locations.

Persons with a disability preventing them from applying on-line are asked to contact 1-800-645-5605.

Applicants with disabilities: If you require special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us by sending an e-mail to the following address: .

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.