Program officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note that this process replaces process 2019-CSD-EA-BC-13459. If you would like to be considered for this process, please ensure that you submit your application.

In this role, you will promote and deliver federal social and labour market funding programs and services that support employers and communities throughout Canada.

We need people who work effectively with people of diverse backgrounds and dedication to provide quality client service in a fast paced, high volume environment. If you enjoy working and collaborating with employers and community partners, this job may be for you!

If you want to:

• Use your skills, passion and dedication to support Canadians through life’s big moments

• Work with people who believe diversity is one of our greatest strengths

• Continue to develop your professional skills and take advantage of diverse learning and advancement opportunities across program areas and across the country

Please note when submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications.

When answering these questions, please provide detailed, concrete examples that clearly demonstrate HOW YOU meet the requirement. Failure to clearly substantiate how you meet the screening criteria may result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.

Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

INSTRUCTIONS

When recording your examples, be sure that:

• Provide concrete, specific examples of actions that speak directly to the experience sought.

• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviors expected for each qualification.

• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.

• Please describe the achievements in the past tense. This will help to ensure that you are providing concrete examples, rather than making general statements (e.g. instead of saying “I work well within a team….” you can say “I worked well with a team when….”).

• Use action verbs when describing your experience i.e. lead, managed, organized, planned, prepared, informed, determined, etc.

• Provide all examples in sentence format.

Work environment

As a Program Officer you will make a difference in the lives of Canadians through these activities:

• Providing information, advice and guidance to internal and external stakeholders.
• Assessing and making recommendations of Grants and Contribution applications, Labour Market Impact Assessments and other employer support programs.
• Interpreting and applying policies, procedures and legislation
• Negotiating funding proposals and monitoring approved projects and/or agreements.
• Researching and analyzing labour market data for various industries.
• Developing integrated and strategic approaches involving different projects addressing complex situations for the community.

Intent of the process

This process will only be used to staff positions in the locations listed. You are encouraged to apply only if you are willing and able to work in or relocate to the specified location.

NOTE: Temporary and/or permanent part-time or full-time positions.

A pool may be established from this process and may be used to fill similar positions within the Department of Employment and Social Development Canada at the locations indicated.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience)

Degree equivalency

Experience in using technology (e.g. e-mail, Internet and word processing)

Experience in delivering services or programs to the general public involving obtaining and providing information requiring explanation or clarification

Experience in collaborating with community partners and stakeholders

•Collaborating means working with groups or organizations in order to resolve issues, exchange information

•Community partners are groups or organizations that are prepared to spend time or make a physical, monetary or "in-kind" contribution to the proposed activities.

•Stakeholders are defined as individuals, groups or that have a direct or indirect stake in programs because they can affect or be affected by the actions, objectives or policies of the program.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual imperative – Level : CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

• Communication (oral)
• Communication (written)
• Thinking Skills
• Working with Others
• Client Focus
• Diagnostic Information Gathering
• Relationship Building
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Graduation with a degree from a recognized post-secondary institution

Successful completion of a three (3) year post-secondary diploma from a recognized academic institution

Degree equivalency

Experience in administering grants and contribution programs

Experience in negotiating

Experience in applying basic accounting principles and tools

Experience in working with individuals and or groups representing individuals from diverse social economic segments of society (e.g. Aboriginal people, youth, seniors, newcomers, persons with disabilities)

Experience in delivering presentations to various stakeholders or groups of individuals

Experience in determining eligibility under the Temporary Foreign Worker Program and /or work-sharing

Operational Requirements:

Willing and able to work outside core hours, including evenings and weekends, as per operational requirements

Willing and able to travel within the service area, as per operational requirements (may require overnight accommodation)

Willing and able to travel by various modes of transportation

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates from outside the federal public service will be required to pay for their own travel and may be required to pay for their own relocation expenses.

Organizational Needs:

At ESDC, diversity is our strength. If you’re a woman, an indigenous person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

EDUCATION:
You must clearly indicate your education level. Proof of education will be requested at the assessment stage of this process.

Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate on their application their preferred official language for each of the following: a) written correspondence, b) written assessment, and c) oral assessment.

Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your responsibility entirely to inform us at all times of any changes regarding your contact information.

ACKNOWLEDGMENT OF RECEIPT OF APPLICATIONS WILL NOT BE SENT. WE WILL ONLY CONTACT THOSE CANDIDATES SCREENED INTO THE PROCESS.

A variety of assessment tools will be used. You will be advised of these tools at each assessment phase of this process.

All communication relating to this process, including email correspondence may be used in the assessment of qualifications.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.