Information Holdings Agent

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

POSITIONS ARE LOCATED IN CHARLOTTETOWN, PE - WORK FOR THESE POSITIONS IS REQUIRED TO BE PERFORMED FROM THE CHARLOTTETOWN OFFICE.

When you apply for this process, please keep in mind that all essential merit criteria (education, experience, abilities and personal suitabilities) will be assessed by the answers you provide in your online application and your answers will need to bevalidated by a professional reference. You must be as detailed as possible in your answers. Please describe how you fulfill the merit criteria and conditions of employment.

The ability to communicate effectively in writing will be evaluated in the application you submit.

Candidates may not be solicited for incomplete or possible missing information.

Resume may be used as a secondary source to validate the experience and education described in the screening questions.

INSTRUCTIONS
When recording your examples, be sure you:
• Provide concrete, specific examples of actions that speak directly to the qualification sought.
• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviours expected for each qualification.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Please describe the achievements in the past tense. This will help to ensure that you are providing concrete examples, rather than making general statements (e.g.instead of saying “I work well within a team….” you can say “I worked well with a team when….”).
• Use action verbs when describing your experience i.e. lead, managed, organized, planned, prepared, informed, determined, etc.
• Provide all examples in sentence format.
• Each example must include when the example took place, background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your résumé. Failure to provide the above information in the format required may result in your application being rejected from the process.

Volume management tools may be utilized by the hiring manager at any time during the process, and may be factor(s) used to identify a candidate for an appointment.

All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, various language requirements, and/or various security clearance levels in Charlottetown, PEI.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Successful completion of two years of secondary school or employer-approved alternatives.*

*Employer approved alternative is an acceptable combination of training and experience. Experience working in an office environment that required tasks such as: typing, filing, sending and replying to e-mail, answering telephone inquiries, etc and training in the basic use of computers.

Degree equivalency

Experience:
EX 1 - Experience providing service to clients by telephone, in person or in writing.
EX 2 - Experience using computer software, such as Microsoft Office and Excel.
EX 3 - Experience in maintaining electronic or hard copy filing systems.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Abilities:
AB 1 - Ability to communicate orally.
AB 2 - Ability to communicate in writing.
AB 3 - Ability to organize and manage a workload.
AB 4 - Ability to perform essential clerical tasks.

Personal Suitabilities:
PS 1 - Effective Interpersonal Relations
PS 2 - Judgement
PS 3 - Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
AQ 1 - Experience in the administration and maintenance of information in an electronic processing system.
AQ 2 - Experience providing record management services such as classifying, coding, indexing, cross-referencing, filing, retrieving, retention, archiving or destroying data.

Operational Requirements:
May be required to work overtime.
Must be able to bend, stand, stretch for an extended period of time, when required.
Must be able to work in confined work spaces when required.

Conditions of employment

Condition of Employment:
Reliability security or Secret security
Ability to lift and/or carry a maximum of 35 lbs (16kg).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications. Failure to do so may result in the rejection of your application. One or more asset qualifications may be used during the screening to manage the volume of applications.

An interview may be administered.

Reference checks may be sought. The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

Other sources of information (e.g. performance agreements, work samples, board member knowledge, etc.) may be used to assess the criteria identified on the Statement of Merit Criteria. Recent and past performance agreements may be used as part of the assessment. Please be prepared to provide such documentation should it be requested.

Indeterminate employees at the same group and level or equivalent may be considered for assignment, deployment or secondment opportunities before other candidates.

Candidates will need to provide proof of their education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/indexe.stm or the Public Service Commission at https://www.canada.ca/en/public- service-commission/jobs/services/gcjobs/information - candidates/degree-equivalency.html.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.