Liaison and compensation support officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Government of Canada is committed to building a skilled workforce that is representative of Canada's diversity, which includes the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel:
https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs/canadian-armed-forces-members-veterans.html
We encourage applicants to identify any abilities, competencies, and/or experiences acquired through employment with the Canadian Armed Forces where applicable.

The ability to effectively communicate in writing will be assessed throughout your application (Résumé and answers to the screening questions).

Work environment

At Natural Resources Canada, a Federal government job means developing leadership skills, fostering teamwork, and supporting creativity and innovation. We know it takes people from diverse pools of talent to make this happen. That is why we are looking for people like you. As an employee at Natural Resources Canada, you can enjoy diverse employment opportunities, a range of career development programs, and a learning culture that supports you to learn on an ongoing basis. We support balancing your work and private life by offering the benefits of flexible work arrangements.

Intent of the process

The immediate need is to staff six (6) bilingual imperative BBB/BBB positions on an indeterminate basis.

A pool of fully or partially qualified candidates may be established through this process to staff identical or similar positions at Natural Resources Canada with various tenures (determinate period or indeterminate), various security requirements, various conditions of employment and for various locations.

Positions to be filled: 6

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

Experience providing service in a call centre environment.
Experience communicating with clients in person or in writing.
Experience in using spreadsheet software, an electronic mail system and a word processing system.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience in pay and / or finance.
Experience searching in databases such as GCDocs, PeopleSoft and Phoenix.
Experience in compensation services within the Federal Public Service.
Experience with benefits acts, regulations, rules and procedures within the Federal Public Service.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to solve problems
Ability to plan, organize and prioritize workload in order to meet deadlines
Analytical Skills

Attention to detail
Judgement
Dependability
Adaptability
Client Service Orientation
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

Ability and willingness to work overtime on occasion

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is also the candidate’s responsibility to ensure accurate information is provided and updated as required.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

A written examination may be administered
An interview may be conducted
Reference checks may be sought

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the other qualifications, depending on the requirements of the specific position being staffed.

Random selection and/or top-down selection may be used at any time during the process to identify which applicants will be further assessed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.