Conflict Management Practitioner

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Are you a conflict management practitioner who is interested in joining a dynamic, enthusiastic and innovative team?

The Conflict Management team at Fisheries and Oceans Canada (DFO) is looking for experienced conflict management practitioners to join our team on a permanent basis. The practitioner must be trained in coaching, have facilitated discussion/mediation and have experience in facilitation or group intervention. The position also requires training on a variety of topics related to conflict management.

Work environment

The Conflict Management team reports to a Manager and includes seven practitioners that are spread out across the country. We offer consultations, conflict coaching, facilitated discussions /mediations as well as group interventions to DFO employees.

DFO offers an interesting challenge where employees work in very different environments across the country. Join us in making a difference in our employees’ lives!

WORKLIFE BALANCE IS IMPORTANT TO US
You will benefit from a healthy work-life balance in an organization that is committed to the well-being of all employees and that values the use of both official languages.

Intent of the process

The intent of this process is to staff two (2) permanent positions, one located in St. John’s (Newfoundland), and the other in Québec (Québec).

A pool of qualified candidates will be established and could be used to staff similar positions with various tenures, security profiles and language requirements within Fisheries and Oceans Canada. Candidates could be referred for work in the different regions which are Dartmouth (Nova Scotia), Moncton (New Brunswick), Sarnia (Ontario), Ottawa (Ontario) and Vancouver (British Columbia).

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education
- A secondary school diploma or an acceptable combination of education, training and/or experience AND
-120 hours of training in conflict resolution (may be part of a degree program) which must include 40 hours of mediation training (documented proof must be provided).

Degree equivalency

Experience
- Significant* experience in the design and delivery of informal conflict management services in a workplace setting. Examples include conflict coaching, facilitated discussions/mediation and as a third party neutral to both individuals and groups.
- Experience in facilitating, co-facilitating or leading group interventions.
- Significant** experience in the design and delivery of training and awareness sessions on informal conflict management.
- Experience in providing guidance to employees or management on informal conflict management by offering expert advice, analysis and recommendations on conflict prevention and resolution concepts.

* Significant experience is defined as the depth and breadth of experience normally acquired in providing the full range of informal conflict management services in the workplace for a consecutive period of 2 years.
** Significant experience refers to the depth and breadth of experience normally acquired through the performance of duties on a regular and continuous basis for a period of 1 year.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
St.John’s position is English essential and Québec’s position is Bilingual CBC/CBC.

Information on language requirements

Knowledge
- Knowledge of principles and techniques of conflict management on interest-based.
- Knowledge of interest-based negotiation principles.

Ability
- Ability to promote Informal Conflict Management System (ICMS) services.
- Ability to design and deliver training and awareness sessions on informal conflict management adapted to adult education.
- Ability to conduct conflict coaching processes.
- Ability to conduct a facilitated discussion/mediation process.
- Ability to communicate effectively in writing.
- Ability to communicate effectively orally.

Personal Suitability
- Judgment
- Effective interpersonal relationships
- Reliability
- Initiative
- Discretion

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications

Education
- Certificate or degree from a recognized post-secondary institution in Conflict Resolution.
- Master’s degree from a recognized post-secondary institution in Conflict Resolution or in any other field relevant to the work to be performed.

Degree equivalency

Experience
- Completion of advanced training in conflict coaching.
- Mediation experience: having conducted at least fifteen (15) sessions in the past three (3) years.
- Group intervention experience: having conducted at least three (3) group interventions in the past three (3) years.
- Experience working in a unionized environment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All information obtained throughout the selection process, from the time of application to the conclusion of the process, may be used for evaluation purposes.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.