Records Information Mail Clerk

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

NO APPLICATION VIA E-MAIL WILL BE ACCEPTED. YOU MUST APPLY VIA WWW.JOBS-EMPLOIS.GC.CA

VERY IMPORTANT NOTES:

Candidates must clearly demonstrate in the experience questionnaire how they meet the education and experience factors listed as essential and asset qualifications on the Statement of Merit Criteria. In order to do so, they must write one or two paragraphs for each demonstrating how they meet them with concrete examples. Note that it is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the experience questionnaire. Failure to clearly demonstrate in the experience questionnaire how you meet the above mentioned criteria Education and Experience, both Essential and Asset, where applicable, may result in the rejection of your application. Candidates will not be solicited for incomplete or possible missing information.

A qualified candidate may be offered the position even though he/she does not meet any or all of the asset qualifications. However, asset criteria are desirable and may be invoked at any point of the staffing process by the hiring manager, including for being a deciding factor in choosing the candidate.

Please note that the Ability to communicate effectively in writing will be assessed using the application (including screening questions).

Intent of the process

A pool of fully or partially qualified candidates resulting from this process may be established and used to fill similar positions with various requirements and linguistic profiles and various tenures at Global Affairs Canada.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

Successful completion of two years of secondary school or an acceptable combination of education, training or experience

Degree equivalency

Experience:

Experience in providing general administrative duties and following operational procedures;

Experience in the use of Microsoft Office suite (Word, Excel and Outlook);

Experience in client service to multiple clients;

Experience working in collaboration with various partners.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience working in a federal government mailroom and/or warehouse environment;

Experience in using a tracking software for packages;

Experience working in a production environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French Essential
Bilingual Imperative BBB/BBB

Information on language requirements

Knowledge:

Knowledge of mail management procedures;

Basic knowledge of National Capital Region (NCR) street system;

Basic knowledge of national and international geography.

Abilities:

Ability to communicate effectively orally;

Ability to communicate effectively in writing;

Ability to verify information for accuracy and completeness;

Ability to work in a team environment;

Ability to analyze and solve problems.

Personal Suitability:

Client service oriented
Effective interpersonal skills
Dependability
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge of health and safety practices as per Canada Labour Code Part II;

Knowledge of different government departments at the federal level.

Operational Requirements:

Willingness and ability to work variable hours and overtime, if needed and on short notice.

Conditions of employment

Conditions of Employment:

Obtaining and maintaining a secret security clearance.

Valid Ontario Class G or Quebec Class 5 Driver’s License and a good driving record.

Ability to lift and move without assistance, mailbags, boxes and parcels up to 40 kg.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

- One or more written exams could be administered to evaluate the candidates.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.